Great variety of sun glasses and good prices! Ordering process was really smooth and the sunglasses arrived fast. Would suggest, just to have it as an option, to provide more shipment methods, as expr... See more
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See what reviewers are saying
I ordered multiple times from Occhialando and I can surely say that I won’t be stopping. I’m a sunglasses maniac, wearing sunglasses during the whole year. I always like to add a new pair to my collec... See more
Company replied
Update: they contacted me and gave me the shipping information. Already 5 days ago I ordered sunglasses and I still haven't recieved even a confirmation that my sunglasses are handed over to the c... See more
Company replied
The shipment was put on hold by DHL, then after 14 days it was returned. Afterwards the nice support team at Occhialando organized that it was re-sent via UPS. So it arrived without problems, but with... See more
Company replied
Company details
Written by the company
Occhialando è un sito e-commerce dedicato esclusivamente alla vendita online di occhiali da vista da sole e accessori. Grazie alla sua piattaforma user-friendly, intuitiva e dinamica, l'acquisto di prodotti con un solo clic non è mai stato così semplice. Con una vasta gamma di prodotti delle migliori marche e prezzi competitivi, sul nostro sito troverai tutto ciò che cerchi. Scopri l'esperienza accogliente di fare shopping su Occhialando, dove la comodità è solo a un click di distanza.
Contact info
Formigine, Italy
- 00390598303572
- service-support@occhialando.it
- www.occhialando.it
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 58% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Occhialando
Dear Oleksandr,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.
Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.
Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.
Kind regards,
The Occhialando Team
Reply from Occhialando
Dear Gabor,
We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.
We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.
If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.
We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.
Kind regards,
The Occhialando Team
Reply from Occhialando
Dear John,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.
Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.
Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.
Kind regards,
The Occhialando Team
The worst customer service
I paid extra for express shipping because I needed the sunglasses before my vacation. After 7 days, the order still hadn’t even been handed over to the courier, even though the item was shown as available for purchase, and they claim a 2–6 day delivery time with standard shipping.
What disappointed me the most was that I contacted customer service twice and never received a response.
I understand that express shipping doesn’t speed up processing, but if processing alone takes more than a week, paying extra for express delivery doesn’t make much sense. Overall, this was the worst shopping experience I’ve had, with very poor customer service.
July 13, 2026
Unprompted review
Everything went fast and very smoothly
Everything went fast and very smoothly. Love the article
June 30, 2026
Reply from Occhialando
Dear Dritore,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.
Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.
Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.
Kind regards,
The Occhialando Team
Happy with the price and delivery
June 22, 2026
Reply from Occhialando
Dear Gabriele,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.
Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.
Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.
Kind regards,
The Occhialando Team
Reply from Occhialando
Dear Melissa,
We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.
We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.
If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.
We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.
Kind regards,
The Occhialando Team
Fast express shipment in EU Approx 1…
Fast express shipment in EU Approx 1 week (3 days from supplier to their store). Original glasses.
June 24, 2026
Reply from Occhialando
Dear Andrey K,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.
Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.
Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.
Kind regards,
The Occhialando Team
Reply from Occhialando
Dear Haisan Evghenii,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.
Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.
Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.
Kind regards,
The Occhialando Team
Highly recommended!
Exactly what I expected! Beautiful glasses, good quality, and affordable prices. Highly recommended!
June 19, 2026
Reply from Occhialando
Dear Christina Ioannou,
We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.
We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.
If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.
We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.
Kind regards,
The Occhialando Team
Unknown Delivery time
Update: they contacted me and gave me the shipping information.
Already 5 days ago I ordered sunglasses and I still haven't recieved even a confirmation that my sunglasses are handed over to the courier. According to the shipment information on the site it takes another 2 till 6 days after hand over to the courrier to deliver. I contacted Occhialando for an update, however I did not get an answer.
June 19, 2026
Unprompted review
Reply from Occhialando
Dear Customer,
We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.
We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.
If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.
We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.
Kind regards,
The Occhialando Team
Reply from Occhialando
Dear EMILIJANA Hafiz,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.
Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.
Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.
Kind regards,
The Occhialando Team
Great
Great product, with express time of delivery and the price for Ray ban sunglasses was great!
June 2, 2026
Reply from Occhialando
Dear Maja B,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.
Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.
Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.
Kind regards,
The Occhialando Team
Order sunglasses
This is the second time I order from them. The sunglasses are fairly priced. It does take a longer time to deliver so be aware. I waited about 2 weeks and finally got it delivered. But I remember that my first pair took around a month. But everything was good.
Overall very satisfied with the products!
June 10, 2026
Unprompted review
Reply from Occhialando
Dear Customer,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.
Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.
Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.
Kind regards,
The Occhialando Team
Bit bumpy
I ordered glasses, by accident the wrong one. Initial shipping went smoothly, the return was a bit bumpy. In the end and after some time Simona from customer service took care of it, I’m expecting my exchange glasses soon. Thanks Simona!
June 8, 2026
Unprompted review
Reply from Occhialando
Dear Niklas,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.
Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.
Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.
Kind regards,
The Occhialando Team
Good prices,fast shipping.Thanks
June 1, 2026
Reply from Occhialando
Dear Customer,
We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.
We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.
If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.
We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.
Kind regards,
The Occhialando Team
Quick delivery
Quick delivery, but wish there was more prompt confirmation of the order.
June 1, 2026
Reply from Occhialando
Dear Customer,
We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.
We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.
If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.
We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.
Kind regards,
The Occhialando Team
Reply from Occhialando
Dear Customer,
We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.
We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.
If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.
We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.
Kind regards,
The Occhialando Team
I placed an order
====== UPDATE ======
I received the glasses in very good order. Thanks for the very kind assistance. I miiight consider ordering from Occhialando again ☺️
====== UPDATE ======
I was contacted after this review, the guy sent me photos of the glasses and he reassured me they will be sent the next day. I hope everything goes as planned.
===== Initial review ====
I placed an order on 19th May. It is now 28th of May, and the order is still not shipped. I saw later that delivery takes 2-6 days AFTER HANDED TO COURIER. There are already 7 working days BEFORE handed to courier. I contacted them immediately after that and asked if it’s possible to pay for express shipping because I have planned trip, I didn’t receive any response.
I was reading the negative reviews of other people who basically complain about the same thing - lack of communication and no adequate customer service, and the audacity of Occhialando to blame it all on customers is absolutely shocking to me. Total lack of accountability…
Disappointing really
May 28, 2026
Unprompted review
Reply from Occhialando
Dear Dilyana,
We would like to explain what happened in a transparent manner. After your request for express shipping, we sent the payment link for the shipping to the email address you provided in the form. The product has been ready and awaiting shipment since Monday the 25th, but we were waiting for the related payment
As you can understand, we can only rely on the information entered in the form. If the email address provided was incorrect and the communication did not reach you, this was certainly not due to any unwillingness on our part
In any case, in order to meet you halfway and reduce the waiting time, the product will be shipped tomorrow and, if you wish, we will offer you the express shipping free of charge, with no additional cost to you
We would like to emphasize that every customer is very important to us. Being insulted as a company is upsetting, because we put heart, commitment, and transparency into our work every day. This is precisely why the owner wanted to contact you personally, to clarify the situation and show you our good faith
We sincerely hope that, in light of what has been explained, you can understand that we handled your request with transparency and in the best possible way. It is very important to us that this is understood, and, should you feel it appropriate, we would be grateful if you could reconsider your review
We remain at your disposal
Kind regards,
Occhialando
Reply from Occhialando
Dear Customer,
We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.
We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.
If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.
We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.
Kind regards,
The Occhialando Team
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