Great products I have ordered at northweek several times now. The delivery usually is very fast (given that I live in a different country). Prices are great compared to product quality. Once I... See more
Company replied
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I placed my order with Northweek on 15th of April 2024 and I received a package on 24th of April 2024 via GLS courier service. Everything was correct, package was intact and complete according to my o... See more
Company replied
I bought the same model of your sunglasses (wall) last year and a year before and I liked how they fit my head and they didn't fall off my face when I leaned. I bought them this year too, but the quil... See more
Company replied
The sunglasses are fabulous designs and good quality. Certainly great price point. But you delivered 3 days later than you said you would, and so this time I was unable to receive my glasses as I was... See more
4.0
Great
2K reviews
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No direct contact. No response. No service
After delivery issues no direct contact possible to northweek. No contact form, no email, nothing. No response after even one month.
Quality of the glasses feel less over the years. The return policy is punishing the customer. All costs of returns are on the customer.
For me never again after years as a customer.
August 23, 2026
Reply from Northweek Sunglasses
Hello,
Thank you for taking the time to share your feedback.
We have taken note of your comments, and we will share them with our team for continuous improvement.
Regarding our return policy, we would like to clarify that our terms and return conditions are published and accessible on our website, where it is outlined that return shipping costs are borne by the customer.
If you still require assistance, please contact our customer support team so we can look directly into your case and assist you.
Best regards,
Hawkers Customer Service
Bad Quality - No Return label
Bad Quality.
like imagine the cheapest sunglasses worth 2€, thats how they feel.
You can see your own eyes and skin because the inside reflects so much.
Also, you have to pay for the return shipping fees yourself. 15€ because it goes to spain.
I hope i get my money back at least, we will see
July 3, 2026
Reply from Northweek Sunglasses
Hello,
We are truly sorry for the inconvenience and sincerely regret that your experience with our sunglasses has been so disappointing.
Please note that our return policy is available on our website. However, we take your feedback about the lens very seriously, as we are constantly working to improve our materials and designs.
If you need any further, please contact us through our official web support form with your order details. We are here to assist you!
Best regards,
Northweek Customer Service
Some models arent the same size like on the picture or i have a small head
One model is amazing good looking and high quality
June 6, 2026
Perfect !!!
May 2, 2026
Quality glasses
Quality glasses, more than fair prices, prompt delivery. Only things to appreciate.
May 1, 2026
Made several orders from them over the…
Made several orders from them over the years, I once had a problem, they solved it professionally. Their product has very good value/quality rate.
April 17, 2026
Very poor quality.
March 2, 2026
Never again
"We have checked with the relevant departments and they have informed us that there has been a change in the product and the photos have not been updated. If you keep the product, we will refund you €5 for the inconvenience. Please confirm if you agree with this solution."
5€ refund for receiving different item, because they didn't updated the photos.
January 19, 2026
Great overall, but missing the customisable sunglasses!
A bit slower shipment than I expected, but overall OK.
Please, please, _please_ bring back the customisable sunglasses!
And expand your model line! It gets less and less and it feels like the site is about to shut down!
December 19, 2025
Perfect brand
October 15, 2025
Order did not arrived
Order did not arrived, sent two inquiry but did not solved. Disappointed with customer service. After 5 weeks I requested for a refund. This time was a bad experience and I have concerns about future purchases
July 22, 2025
Always customer of Northweek
Fast delivery, I recommend this website this brand never disappoint me
August 12, 2025
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