I bought a Amazon.de gift card through Wissel with order number B767269. However, card gives an error with the indication of previous usage. Edit: They quickly refunded indeed.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I bought a Amazon.de gift card through Wissel with order number B767269. However, card gives an error with the indication of previous usage. Edit: They quickly refunded indeed.
Company replied
I would definitely recommend wissel to anyone. I’ve bought giftcards frequently. Works smoothly and fast, and us Dutchies loves discounts! Great way to get stuff for a little cheaper. I would also... See more
Company replied
Used Wissel more than 5 times for online purchases. Instant discount. Especially for tickets a day out, like to the zoo or theater, can save you way over 5+ euros depending on the size of the group. Y... See more
Company replied
I've been using Wissel for years to buy discounted gift cards. I typically buy Amazon and Bol but there are plenty more. I had to contact the customer service a few times when the cards didn't work, a... See more
Company replied
Per 1 februari 2024 stappen wij helemaal over op Google Reviews. Hierdoor zijn de Trustpilot reviews niet meer zichtbaar op onze site. Dank voor alle reviews op Trustpilot! Groeten het Wissel Team In- en verkoop van 2e hands cadeaubonnen, tegoedbonnen, cadeaukaarten, reischeques en vliegvouchers. Wissel.nl betaalt de beste prijs voor jouw ongewenste cadeaubonnen. Wij zijn 7 dagen per week geopend van 07:00 tot 21:00. Altijd binnen 1 dag uitbetaald meestal al binnen enkele uren. Spoedbetaling is mogelijk. Ben jij op zoek naar korting? Bij wissel.nl vind je altijd honderden verschillende cadeaubonnen met aantrekkelijke korting. Codes worden direct per e-mail geleverd, natuurlijk mét kopersgarantie. (Wehkamp, Bol.com, Zalando, Bijenkorf, Cooblue, Apple, Bioscoopbon, Diner bon, Rituals en nog tientallen andere merken)
Hoofdveste 10, 3992 DG, Houten, Netherlands
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought a Amazon.de gift card through Wissel with order number B767269. However, card gives an error with the indication of previous usage.
Edit: They quickly refunded indeed.
Reply from Wissel.nl
Update: These opportunists are using pathetic, shady tactics by doxing my real name in response to my one-star reviews, which is a massive violation of GDPR and privacy rules and will be reported.
Wissel.nl is using deceptive "fast payout" advertising to get your gift card details, only to claim afterward that some gift cards (Order V262946834) take longer. They claim they guarantee payout by the next business day, yet they hold your card information for days while refusing to pay on time; this is a total bait-and-switch.
They repeatedly refused to pay my money, making excuses and telling me to "be patient" while they actively violated their own terms. It was only after I formally reported them to the ACM and RCC and sent a Notice of Default then they paid my money. This proves they are intentionally misleading customers and only act when they face legal pressure.
If you have issues with this company, do not wait, report them to the authorities immediately to get your money back. Do not fall for the positive reviews; they have no shame and offer zero compensation for their violations.
I will continue to warn others and expose these deceptive practices on every platform to ensure no one else falls for this trap.
Reply from Wissel.nl
Sold my two gifcards from VVV.
I never expected to receive payment 20 minutes later! Extremely fast and great service.
Definitely recommending for anyone having unnecessary gift cards!
Reply from Wissel.nl
I've been using Wissel for years to buy discounted gift cards. I typically buy Amazon and Bol but there are plenty more. I had to contact the customer service a few times when the cards didn't work, and they've always resolved the issue rapidly.
Reply from Wissel.nl
Super quick. Respond almost directly. No nonsense. Of course they take a percentage but that’s only fair. Finally I got rid of all those annoying gift cards and coupons without loosing it all!
Reply from Wissel.nl
Wissel.nl double-sells Zalando gift vouchers.
You will be alright if you buy a voucher and use it immediately.
I bought several Zalando gift vouchers in 2024 (300+ euros worth), activated them, and placed Zalando orders on the same day as I purchased the vouchers. All gift vouchers in the Zalanado account overview had a validity date of 2029. I returned some items, so Zalando dutifully restored the balance.
However, a few months later, vouchers started to disappear from my Zalando account. I contacted Zalando, and they explained that multiple users use my voucher codes.
I contacted the klantenservce of Wissle.nl. Jeroen reimbursed the first fraudulent code; for the second one, he reimbursed only 50%, stating "to share the pain." There is no answer from the klanterservice, nor reimbursement in relation to other vouchers.
Wissel is aware that they are committing fraud by double-selling coupons.
Zalando confirmed the fraud of Wissel, saying that they have received multiple reports of this kind of issue.
Update. In response to the answer to my review. Clearly, Wissel.nl klantenservice shifts the topic. Instead of addressing the issue of multiple coupons being double-sold, they stated that they reimbursed 50%of one coupon, blaming me for reporting the issue months later.
Again, the issue became evident months later, as the valid Zalando coupons disappeared from my Zalando account.
This is fraud! I saved Zalando chat transcripts where they informed me that coupon codes supplied by Wissel are shared by several users.
Also, If you buy a gift card on the 29th of December 2024 and enter the code on the Zalando website, the validity date is 29.12 2029. I have confirmation of this too, all screenshots are saved. If you buy and return an item within the time allowed by Zalando, the balance restored by Zalando should remain valid till 2029!
Reply from Wissel.nl
Fast and easy.
Simple instructions. Money on my bank account in a few hours.
Reply from Wissel.nl
Rates can be better but they pay fast and are friendly 🫶🏼
Reply from Wissel.nl
Expeditious and very professional service! Thank you.
Reply from Wissel.nl
I sold two bol.com giftcards to wissel.nl and was paid out within less than 30 minutes. Very fast service!
Reply from Wissel.nl
Very prompt and professional service, highly recommended!
Reply from Wissel.nl
Everything went well. It was easy to buy and also easy to use.
I am very glad with it!
Reply from Wissel.nl
Reliable and quick service.
Good information about the available gift cards and the procedure. After buying the email with the code was sent almost immediately. The discount on the gift cards is sometimes almost too small for the effort but I guess that's their business model of course.
Reply from Wissel.nl
Quick and save.
The website is easy to understand, quick and save to use. Within seconds I had my gift voucher.
Reply from Wissel.nl
Got payed, i’m foreigner. Sold gift card, everything checked out. Great.
Reply from Wissel.nl
Worked perfectly and quickly. Nice discount when shopping in the different stores
Reply from Wissel.nl
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.