I started my free trial and was not able to cancel it by myself, but I contacted support and Mrs. Jen helped me. In few minutes it was solved. Thanks a lot. One star out because I cannot do it by myse... See more
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jino was great , and deserves a pay rise , quick response , and solved my issues immediatly
Jino made my experience so easy and straightforward, he answered my questions quickly and his explanations were simple to understand! Would highly recommend to anyone thinking about signing up, their customer service is brilliant!
If you forget to cancel they will refund you. Shoutout to Jino he helped me out.
A big thank you to Jino from the WinningHunter support team! I had an issue with a subscription charge, and Jino handled everything quickly, kindly, and professionally. It's not every day you get customer service this attentive and understanding. Really grateful for the help — great support team!
Reply from Winninghunter
an amazing experience with the customer support!They really care to serve and solve a problem that a client has! The app is amazing! the best for ecom and fb ads!
Great product, and support was especially helpful, thank you JEN !
Jenie helped me out with a problem I couldn't figure out on my own. She was very friendly, helpful, and got it resolved fast. She took the time to help me. Very happy with the service.
Excellent support! I had an issue with an accidental subscription charge, but JEN from the support team was very helpful, understanding, and resolved it quickly by processing a full refund. Great customer service!
Jenie was helpful and offered a partial refund when i forgot to cancel my subscription on time!
JEN helped me to clarify my doubts regarding WinningHunter app. She is humble and I believe this service will work better than others
Very uselful costumer service, Jen helped me very fast and was very kind.
Horrible customer service... I signed up for the year subscription but on the first day I realised it didn't have app ads which I was looking for so I emailed a day later for a refund. (They also say they offer a 7 day free trial) so I was still in the trial period. They didn't reply for 2 weeks and then when they finally replied they keep just saying that we can't respond.
It's like they just don't know how to keep customers so they just rather not respond and refund the money.
dissapointing.
Reply from Winninghunter
I recently purchased WinningHunter and had a great experience with their customer support. JEN was incredibly helpful, friendly, and patient throughout the process. She answered all my questions clearly and made everything much easier for me.
It’s great to see a company that genuinely cares about helping its customers. Special thanks to Jen for her excellent support!
Highly recommended! 🙌
Thanks for the reply and help. I was so worried about the unnecessary payment and Jennie( Jen ) was a Big Help🫶🏻 Thanks for your kind service. Love from Korea❤️❤️
I am very satisfied with the cooperation. The problem I had was resolved quickly.
I had a great experience with WinningHunter's customer support.
I accidentally forgot to cancel my subscription before it renewed, and although their refund policy states that renewals are generally non-refundable, the support team took the time to review my case.
A special thank you to Jino, who was patient, professional, and kept me updated throughout the process. He escalated my request to the team, and they ultimately approved a full refund as a one-time exception. I really appreciated the understanding and the excellent communication.
I've been a returning customer for quite some time because WinningHunter is a valuable tool for product research, and this experience has given me even more confidence in the company. It's great to see a business that genuinely cares about its customers.
Thank you again, Jino and the WinningHunter team!
Great customer support ! Jen really took her time to understand the situation and resolve an issue I encountered during my usage of Winning Hunter!
Jen helped me perfectly, winninghunter is the best ai spy tool for finding winning products track competitors and so much more. If you have not already, buy it you wont ever get dissapointed. I would buy winninghunter even if it costed 1000 euro a month thats how great it is. And Jen need a raise.
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