WineOnline.ca Reviews 

141
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We have been ordering wine from WineOnline.ca for quite some time now. Their email letters are very helpful if providing us the latest choices. Their website has a vast choice, quite often wines that... See more

Rated 4 out of 5 stars

Long time customer. Tried to use the new web site. Several tries, different browsers, couldn't place a simple order! Very frustrated. Called to complain. After office hours so got recording. Left a... See more

Rated 5 out of 5 stars

First time using WineOnline.ca Order process was smooth, and the driver called me this morning about 3 days after placing the order to confirm his delivery time. Wine showed up, all great. Very easy... See more

Rated 5 out of 5 stars

I have used Wineonline for the purchase of ~ 8 cases of wine over the past year. Their service is reliable. The wine selection, whatever the price point, is well thought-out. Special, offering good... See more

Company details

  1. Wine Store
  2. Food Products Supplier

Written by the company

Wineonline Marketing Company Ltd, was launched in May 2004 with the goal of making quality wines more accessible to wine lovers. Starting with the Ontario marketplace, we continue to take great pride in the quality of our products and services, and ultimately, satisfying our customers at every available opportunity.


Contact info

4.8

Excellent

TrustScore 5 out of 5

141 reviews

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4.8

All reviews

(141)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Consistent value and convenience

Consistent value and convenience, WineOnline.ca delivers quality wine to your door without the hassle

January 2, 2026
Unprompted review
WineOnline.ca logo

Reply from WineOnline.ca

Thank you so much for your kind words and for taking the time to leave us a review. We’re thrilled to hear that you enjoy the value, convenience, and quality we strive to deliver. Your support truly means a lot to our entire team, and we look forward to serving you again soon!

Rated 4 out of 5 stars

Cases of variable wines

The choices have generally been good, but sometimes, taking a chance of 12 bottles that you don’t know, is concerning. Your recent increases in offering 12 bottles of various wines is a real attraction, and I believe will result in greater sales, and ultimately greater enjoyment! Thanks.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Do Not Pass Up The Opportunity to Buy Exceptional Wine

We have been customers of Wine On Line for years. Their product selection is above and beyond what is available on the open market. Their delivery service is stellar…..thank you Karl! Thank you to the Wine On Line Family, you go above and beyond for your customers.
Larry & Stephanie Green

October 5, 2024
Unprompted review
WineOnline.ca logo

Reply from WineOnline.ca

Larry & Stephanie, your loyalty means the world to us! We're so glad you’ve enjoyed our wine selection and delivery service over the years. Knowing that we’ve been able to bring exceptional wines to your door is exactly why we love what we do. Thank you for your continued support! Cheers!

Rated 5 out of 5 stars

Knowledgeable and friendly

They’re friendly, have good information, and delivery is fast and right to your door.

October 3, 2024
Unprompted review
WineOnline.ca logo

Reply from WineOnline.ca

We really appreciate your feedback! Being both friendly and informative is something we aim for with every customer interaction. We're glad the fast delivery added to your positive experience!

Rated 5 out of 5 stars

I've ordered 12 times. Never disappointed.

I've ordered from Wineonline around twelve times, and my experience has been excellent. The quality of the wines has consistently impressed me, the doorstep delivery is flawless, and the pricing is comparable to local stores. The online ordering system is seamless, and I actively manage my wishlist. Utilizing bonus points, I've acquired complimentary corkscrews, cookies, and wine vinegar. The packaging for deliveries simplifies the return of empty bottles. I highly recommend Wineonline.

December 12, 2022
Unprompted review
Rated 4 out of 5 stars

Over the years I have made several…

Over the years I have made several purchases at Wineonline. They have always gone smoothly and delivery has been a breeze, even though I live in a rural area that is difficult to find and access. Free delivery to my cottage. I particularly appreciate the occasional deals with first class Ontario wineries. Many thanks!

July 8, 2023
Unprompted review
Rated 1 out of 5 stars

Prices are way too high

Prices are way too high. Compared prices on 2 of my favorite wines and the markup was outrageous.

Replica Chardonnay on sale for $43
Purchased for $17 in Publix Supermarket

Hope Tree Red Blend $35.89 on sale
Purchased for $5 Sprouts Farmers Market

August 20, 2023
Unprompted review
WineOnline.ca logo

Reply from WineOnline.ca

Hello. It appears you've confused us with a company in the United States. Our operations are based in Canada (far different than US pricing), and we don't ship to the United States. If you ever decide to explore our wines in Canada, please feel free to reach out to us. Wishing you happier and geographically accurate wine shopping experience!

Rated 4 out of 5 stars

Package "walked away", was hard to prove and replace

I placed my first order on line. I realized right away that I would not be home for the delivery which was before Labour Day. I live in a new building with unreliable concierge service. So I called immediately and asked for a delivery after the Labour Day. I was told no problem. My box however, was delivered before the Labour Day when I was not there to get it. Unfortunately, it "walked away". After initial denial and saying there were no notes on file, WineOnLine took the responsibility and replaced the order. I appreciate that. I am a customer going forward. I deducted one star because it took me several phone calls, emails, and further escalation to get this resolved. I understand they have to make sure I am not taking advantage of them, yet it was somewhat frustrating experience.

September 28, 2021
Unprompted review

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