All is good, customer support is very good. I assembled "uterummet" Aluminium höst+ myself. There are some things which Willab could be better in clarifying in instructions. Some details are missing... See more
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Cylinder was shipped quickly, but the foto on the website was taken in such an angle that when I received it, it appeared to be not qualified for the purpose. It did not fit. Due to the low price I di... See more
Fast delivery. Product arrived as ordered.
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Company details
About Willab Garden Sverige
Written by the company
Willab Garden är Nordens största leverantör av uterum och växthus. Vi har utställningsbutiker i Bromma, Båstad och Munkedal. Här kan du se våra produkter i inspirerande miljöer och prata med våra säljare. Du handlar enkelt online, i butik eller genom att kontakta oss via mail eller telefon. Willab Garden levererar fraktfritt vid ordervärde över 990kr hem till dig i hela Sverige.
I vårt sortiment hittar du uterum, växthus, utemöbler och flera praktiska tillbehör för både odling och trädgård. Du kan även specialbeställa efter dina egna mått, kontakta oss så får du en gratis offert och ritning på ditt uterum eller växthus.
Trygga köp sedan 1986
Written by the company
- Vi hjälper dig hela vägen
- Handla enkelt online eller i någon av våra butiker, där vår kunniga personal hjälper dig att hitta den perfekta produkten till ditt hem. Vi hjälper dig även med bygglov, specialmått och montage. Willab Garden är med dig hela vägen, från idé till färdigt projekt!
Fri frakt över 990kr
Vi bjuder på frakten hem till dig
Köp online eller i butik med fri frakt vid ordervärde över 990kr. Våra större produkter levereras direkt hem till dig med kranbil. Det ska vara enkelt att handla från Willab Garden.
Contact info
Tomtaholmsvägen 11, 269 21, Båstad, Sweden
- 0431-68600
- info@willabgarden.se
- willabgarden.se
Designa i 3D och köp online
4.5
Excellent
8K reviews
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Good Products, Poor After Sales support.
The products Willab Gardens sell appear to be of high quality, but the aftersales support was poor.
We ordered custom made doors and windows that were damaged in delivery. From reporting the issue to recieving the replacement parts was about 1.5 months.
I would be very careful in using this company for time critical projects and would not book builders to install anything until you are sure you have the ordered products. Willab Gardens missed the extremely generous deadline to send the replacement parts and everything had to be rescheduled at not only a major inconvenience to me but the builders who have a packed schedule of other jobs to attend to.
June 23, 2026
Reply from Willab Garden Sverige
Thank you for taking the time to share your experience. We appreciate your positive comments regarding the quality of our products, but we are sincerely sorry that the handling of the transport damage and the delivery of the replacement parts did not meet your expectations.
We fully understand the frustration and inconvenience caused when a project is delayed and installers have to reschedule their work. While replacement parts for custom-made products can sometimes involve longer lead times, our goal is always to keep our customers informed throughout the process and to resolve issues as quickly as possible.
As transport damages unfortunately can occur despite careful packaging and handling, we generally recommend waiting to schedule installers until all products have been received and inspected. We understand that this may not always be practical, but it helps avoid unnecessary costs and rescheduling should any damage be discovered during delivery.
We take your feedback seriously and will use it as part of our ongoing efforts to improve both our communication and our after-sales service. Thank you for choosing Willab Garden and for sharing your honest feedback.
service after sales,
I submitted a complaint to the seller and via the website, and I did receive an acknowledgment of receipt. However, there has been no further response regarding the missing screws and six plastic covers. The service was better during the actual purchase than it is now that I have a complaint—even though this is the third time I’ve bought from them.
July 13, 2026
Reply from Willab Garden Sverige
Thank you for your feedback. We are sorry to hear that you have not received a response regarding the missing parts.
If you are still missing the screws and plastic covers, please contact our customer service team and we will be happy to assist you and arrange for the missing parts to be sent to you as soon as possible.
We truly appreciate your continued trust in us and your repeat purchases. We hope to have the opportunity to resolve this matter to your satisfaction.
Reply from Willab Garden Sverige
Tack för ditt omdöme!
Reply from Willab Garden Sverige
Tack för ditt omdöme!
Very helpful staff with exact…
Very helpful staff with exact recommendations matching to individual requirments. Keep up the professional and good work.
April 14, 2026
Reply from Willab Garden Sverige
Thank you very much for your kind feedback!
We’re glad to hear that you experienced our staff as helpful and that our recommendations matched your individual requirements. Your words mean a lot to us, and we truly appreciate you taking the time to share your experience.
Reply from Willab Garden Sverige
Hej,
Tack för ditt omdöme. Vi önskar dig en trevlig sommar!
MVH, Willab Garden!
Reply from Willab Garden Sverige
Tack för din feedback! Vi är glada att höra att du är nöjd med vår snabba leverans och att produkten motsvarade dina förväntningar. Välkommen åter!
Med vänliga hälsningar, Willab Garden!
Color deceiving.
The color of the brick that was shipped looked nothing like the show room brick color or the website pictures. It was supposed to look multi colored, but the brick we received was brick of all red color, no variation in color. It was the correct product number and name. They weren't much help for a return. Put us thru the run around. They wouldn't admit the color was all the same.
October 25, 2024
Reply from Willab Garden Sverige
Thank you for your feedback. We are sorry to hear that the color of the stones delivered did not match what was shown in our showroom or on our website. We would like to inform you that color variations may occur in the final product according to our website, and this does not constitute a fault with the product.
If you have more questions or concerns, you are more than welcome to contact our customer service.
Fast delivery
August 19, 2024
Reply from Willab Garden Sverige
Hej,
Tack så mycket för ditt positiva omdöme!
Vi är glada att höra att du är nöjd med den snabba
leveransen.
Om du har några fler frågor eller behöver ytterligare hjälp i framtiden, tveka inte att kontakta oss.
Med vänliga hälsningar, Willab Garden
Bra support
August 11, 2024
Reply from Willab Garden Sverige
Hej,
Tack så mycket för ditt positiva omdöme! Vi är glada att höra att du är nöjd med vår support. Din feedback är mycket uppskattad och hjälper oss att fortsätta förbättra våra tjänster.
Om du har några fler frågor eller behöver ytterligare hjälp, tveka inte att kontakta oss.
Med vänliga hälsningar, Willab Garden
All is good
All is good, customer support is very good.
I assembled "uterummet" Aluminium höst+ myself. There are some things which Willab could be better in clarifying in instructions. Some details are missing. Assembling order of certain elements could be different. HW Design could have been better in order to make it easier to assemble and avoid adjustments as some of the steps are not reversible.
Ventilation package should be passing color-wise. Re-painting does not make sense.
May 31, 2024
Reply from Willab Garden Sverige
Hej! Tack för ditt omdöme och för att du delar med dig av din upplevelse.
Vi är glada att höra att du är nöjd med vår kundtjänst och att du kunde montera uterum själv. Vi beklagar att vissa instruktioner upplevdes som otydliga och att vissa detaljer saknades. Vi tar dina synpunkter på allvar och kommer att se över dessa.
Vi noterar också din feedback om ventilationspaketet och färgmatchningen. Om du har fler frågor eller behöver ytterligare hjälp, tveka inte att kontakta oss. Ha en bra dag!
Good service
February 20, 2024
Reply from Willab Garden Sverige
Hej,
Tack för din feedback! Det gläder oss att du är nöjd med vår service. Önskar dig en trevlig sommar!
Med vänliga hälsningar, Willab Garden!
Cylinder was not pictured well
Cylinder was shipped quickly, but the foto on the website was taken in such an angle that when I received it, it appeared to be not qualified for the purpose. It did not fit. Due to the low price I did not reclame it. For the rest everything was great.
July 11, 2023
Site has fake reviews for their…
Site has fake reviews for their products. Avoid!!!
May 25, 2023
Unprompted review
Bra saker...
August 19, 2022
Reply from Willab Garden Sverige
Hej,
Tack för er återkoppling, önskar en fin dag.
Med vänlig hälsning,
Willab Garden
Reply from Willab Garden Sverige
Hej,
Tack så mycket, roligt att ni gillar våra produkter.
Ha en fin sommar!
Med vänlig hälsning,
Willab Garden
Bra service!
April 14, 2022
Reply from Willab Garden Sverige
Tack för återkopplingen, kul att höra!
Mvh,
Erica, Willab Garden
Bra service.
March 5, 2021
Reply from Willab Garden Sverige
Hej,
Roligt att ni är nöjda med servicen som ni fått hos oss.
Ha en trevlig kväll.
Mvh Erik
Willab Garden
Quality product
Quick delivery, fantastic quality, well illustrated assembly manual.
November 28, 2020
Reply from Willab Garden Sverige
Hi,
Thank you for great review. Glad that you´re happy with the purchase.
Wish you a nice day.
Best regards, Erik
Willab Garden
Bra support!
September 4, 2020
Unprompted review
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