service after sales,
I submitted a complaint to the seller and via the website, and I did receive an acknowledgment of receipt. However, there has been no further response regarding the missing screws and six plastic covers. The service was better during the actual purchase than it is now that I have a complaint—even though this is the third time I’ve bought from them.
Reply from Willab Garden Sverige
Thank you for your feedback. We are sorry to hear that you have not received a response regarding the missing parts.
If you are still missing the screws and plastic covers, please contact our customer service team and we will be happy to assist you and arrange for the missing parts to be sent to you as soon as possible.
We truly appreciate your continued trust in us and your repeat purchases. We hope to have the opportunity to resolve this matter to your satisfaction.