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Webware.ai Reviews 

205
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional support, responsiveness, and expertise, often highlighting individuals who go above and beyond. People appreciate the team's patience and willingness to teach, ensuring a smooth and professional process. Many are highly satisfied with the website design and development, noting the visually appealing, professional, and robust sites created to meet business needs. The overall service is consistently described as excellent, with consumers valuing clear communication and helpful guidance. However, some customers noted significant difficulties accessing their customer portals or web domains. These individuals reported issues with accessing their web domain or difficulties with website file configurations that complicated migration.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Website

Customers consistently note positive experiences with website design and development, with many praising the... See more

Service

Consumers find service to be positive, with many expressing high satisfaction and recommending the services... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the exceptional support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We're very happy with what Webware has done and continues to do for our website and online searchability. Webware's customer service is great. I like that they have a representative assigned to take c... See more

Company replied

Rated 5 out of 5 stars

Webware rep Maria Josaphina has reached out and explained more details on how the website works and hw to make changes and how to contact individuals that can help get projects done. thank you for the... See more

Company replied

Rated 5 out of 5 stars

They were very helpful in helping our company set up a new website and get our company set up with social media. Vinayak was pleasure to work with and very patient with us.

Company replied

Rated 5 out of 5 stars

This company continues to be very communicative. They are always eager to help and make changes to better our website and SEO. I love the look and I formation throughout my site.

Company replied


Company details

  1. Online Marketing Agency
  2. CRM Provider
  3. Internet Marketing Service
  4. SEO Service
  5. Web Hosting Company
  6. Website Designer

About Webware.ai

Written by the company

Welcome to Webware.ai

Your premier destination for cutting-edge digital marketing solutions tailored for service-based businesses across North America. We specialize in:

  • Creating high-converting websites
  • Optimizing SEO for visibility
  • Providing tools to streamline operations and enhance your online presence

Professional Web Design & SEO Optimization

Our professional web design services ensure your site is not only visually stunning but also SEO-optimized to rank high in search results. Our expert team will design and craft the content, delivering a cohesive and engaging online experience.

Local SEO Services for Enhanced Visibility

At Webware.ai, we understand the importance of local visibility. Our Local SEO services are designed to optimize your Google Business Profile, attract high-intent customers, and improve your local search rankings. Paired with our Technical SEO expertise, we address backend issues like page speed and crawl errors to elevate your site's performance and visibility.

Content Writing & Conversion Rate Optimization

Our skilled Content Writing team produces engaging, SEO-friendly content, from blog posts to service pages, ensuring your site stays fresh and relevant. To enhance your online strategy, our Conversion Rate Optimization (CRO) services integrate PPC with SEO, and conduct detailed website analyses to maximize your conversion opportunities.

Reputation Management & Customer Trust

Join our community of satisfied business owners and leverage our Reputation Management tools to collect and manage reviews effortlessly, building trust and credibility online.

Discover the Webware.ai Difference

Transform your digital marketing today with Webware.ai. Let us help you attract, engage, and convert your ideal customers through our comprehensive and innovative solutions.

Money-Back Satisfaction Guarantee on Select Packages

We’re confident in our services, and with select packages, we make it completely risk-free: if you’re not satisfied, get your money back.

We’re confident in our services, and with select packages, we make it completely risk-free: if you’re not satisfied, get your money back.
At Webware, we stand behind our digital marketing solutions. With our money-back guarantee on select packages, you can try our services risk-free. We'll refund your investment if you’re not fully satisfied with the results. It’s our commitment to your peace of mind and our confidence in delivering for your business. Available on select packages only. Contact us to learn more.

Contact info

4.0

Great

TrustScore 4 out of 5

205 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(205)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Website Development

Developing my website with webware was an enjoyable experience, so appreciate the help from Wisdom and Cedric and, as a hands-on business owner, I loved that I had the ability to go in and make edits directly or guide the team to do it for me. Highly recommend their services to anyone struggling with this important step in expressing yourself out into the world!

July 15, 2026
Unprompted review
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Reply from Webware.ai

Thank you for your thoughtful review. It's great to hear that you found the website development process enjoyable and appreciated the flexibility of making edits yourself or guiding our team. We're dedicated to empowering business owners like you and are pleased to know our services have met your needs. Your recommendation means a lot to us.

Rated 1 out of 5 stars

REFUND REQUEST

Hi Webware Team,

I am writing to follow up on the email I previously sent regarding my formal request for a refund for the Detroit Circle Center website project.

As the project deliverables were not fulfilled as agreed upon, I am requesting a prompt return of the funds paid. I have not yet received a confirmation or a status update regarding the processing of this refund.

As a business owner, I value clear communication and timely resolutions. Please confirm receipt of this message and provide an update on when I can expect the funds to be credited back to my account.

For your convenience, I have re-attached my original request and payment details below.

I look forward to your prompt response so we can resolve this matter amicably.

Best regards,

Lou Chris

January 6, 2026
Unprompted review
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Reply from Webware.ai

Hi there, we have your fully designed, SEO-optimized website ready to be published, actually has been ready for a long time. We have been trying to reach out for months and would be happy to host it and are just waiting for the domain transfer. Our team has done all the work and its a beautiful website. Email us at support@webware.io so we can discuss next steps.

Rated 1 out of 5 stars

I wished I could give -100 score to…

I wished I could give -100 score to this company. I Spent more than 10k and got 0 returns. Despite of reaching out they did not even bothered to focus on our concerns. Lastly I asked to cancel the subscription and they said sorry you guys are locked for a year with us. I have never seen a bogus company like this. Not sure how they have those positive reviews.

July 1, 2026
Unprompted review
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Reply from Webware.ai

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. I see we gave you 3 months of 50% discount to help solve any concern.

Our goal is to help businesses grow through a combination of strategy, marketing, automation, and technology, not just AI-powered websites.

We appreciate the opportunity we had to work with you and sincerely wish you and your business the very best moving forward.

Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Webware from the onboarding stage all the way to the launch of my website. The entire experience was seamless and exceeded my expectations. The design team did an excellent job creating a visually appealing and professional website that truly represents my business.

My account manager was incredibly supportive throughout the process, always ready to assist and provide guidance. The AI features and automations integrated into the platform have been invaluable, streamlining many of the tasks that used to take up a lot of my time.

The configuration with social media platforms was straightforward and has helped enhance my online presence significantly. I also found the platform features to be user-friendly and intuitive, making it easy for me to manage my website even after the launch.

Overall, I am very satisfied with my experience with Webware and would highly recommend their services to anyone looking to build or enhance their online presence.

June 4, 2026
Unprompted review
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Reply from Webware.ai

Thank you for your comprehensive feedback. It's great to hear that your experience from onboarding to launch was seamless and exceeded your expectations. We're pleased that the design team delivered a website that represents your business well and that the AI features and automations have been beneficial. It's also encouraging to know that the platform's integration with social media and user-friendly features have enhanced your online presence. Your recommendation means a lot to us, and we're committed to supporting your ongoing success.

Rated 1 out of 5 stars

THIS COMPANY IS A SCAM

THIS COMPANY IS A SCAM. False promises, false results, false timelines. We were told if we paid for the website in full, we would own it outright. GUESS WHAT. Nothing performed as promised. AI generated images were so bad. We are an automotive shop, they had AI images wiping down a car, the image was of a person with a towel wiping air in front of a car. They couldn’t even get a simple IG post right. The list goes on, I would not recommend them to my worst enemy.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Website and Marketing Support

I’ve had a great experience working with Riley and his team at Webware. They helped me build a beautiful, professional website that truly reflects my business, and they’ve been very supportive with ongoing marketing as well. Riley is responsive, easy to work with, and genuinely invested in helping my business grow. I would absolutely recommend him to anyone looking to strengthen their online presence.

April 24, 2026
Unprompted review
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Reply from Webware.ai

Thank you for sharing your experience. We're delighted to hear that the team has been able to support you in building a professional website that aligns with your business goals. It's great to know that the ongoing marketing support has been beneficial and that you've found the team responsive and invested in your success. We appreciate your recommendation and are committed to helping your business continue to grow online.

Rated 5 out of 5 stars

MJ and Wisdom are the glue that is…

MJ and Wisdom are the glue that is holding me together with Webware...... I have been very disappointed with many of the promised functions and added value that have been promised by upper management....... Such as please attend our weekly Facebook training to be and see the same 4 topics be taught or BTW for attending you will receive this.

The only thing other that other top notch service from MJ and Wisdom is that the controller will call me ASAP if my monthly payment does not clear Bank of America because of international Banking stuff.

April 23, 2026
Unprompted review
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Reply from Webware.ai

Thank you for the 5-star review — we really appreciate you taking the time to share your experience.

We’re especially glad to hear the impact MJ and Wisdom have had. Delivering consistent, high-quality support is something we take seriously, and it’s great to see that reflected in your experience.

We also hear your feedback around the training sessions and overall value. That’s something we’re continuously working to improve, with a focus on making every interaction more actionable and beneficial for our clients.

And yes — our finance team is always quick to ensure everything stays on track 😊

Thanks again for your honesty and for being part of Webware. If there’s ever anything we can do to enhance your experience further, we’re here to help.

Rated 5 out of 5 stars

Mario was tremendous and a wonderful IT person .

Mario was open to my request for a revision (yet again) to my logo and tag line. He was receptive, quick, responsive, polite and fast. Everything he did was to support me and my Practice.

April 17, 2026
Unprompted review
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Reply from Webware.ai

Thank you for sharing your experience. It’s wonderful to hear that your feedback was received with openness and care throughout the revision process. Delivering responsive, thoughtful, and supportive service is always the goal, and it’s great to know that came through clearly in your experience.

Rated 5 out of 5 stars

Webware rep Maria Josaphina has reached…

Webware rep Maria Josaphina has reached out and explained more details on how the website works and hw to make changes and how to contact individuals that can help get projects done. thank you for the assistance

April 9, 2026
Unprompted review
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Reply from Webware.ai

Thank you for your kind feedback! We’re really happy to hear that the guidance provided helped you better understand how the website works and how to make updates with confidence. It’s great to know you also have a clear path for getting support and moving your projects forward smoothly. We’re always here if you need anything further!

Rated 1 out of 5 stars

Beware of this scam

Beware! Genuinely a scam company. The salesman who originally connected with my father promised him they would build us a website for a flat fee and provided marketing services with a set monthly spend that I was comfortable with. Upon starting the onboarding process I had to spend hours a week practically spoon feeding their 100% overseas engineers the information to build the website. This part was grueling because like I mentioned all the engineers were not based in North America so every single time I would submit something you’d have to wait until the following day for a response or any progress. For anyone who’s running a business and thinking this will help them it simply won’t. I had to spend more time working on building the website than focusing on my own business to the point where I was confused what I was actually paying for. Not to mention, every time they completed a step in the website building I would have to go back and either re-write 90% of what they were trying to put on my website or completely steer them in another direction because it wasn’t even applicable to the services I was providing. I can understand 1 or 2 times being they were unfamiliar with my industry but no exaggeration it was every single time. The salesman promised us if we were not at the “top of google” in 90 days we would have a money back guarantee. Surprise! In the 8 or 9 months we were with them, even when searching our name directly we weren’t at the top of google. Next comes their wonderful marketing… they ran cookie cutter Facebook and instagram adds that were plain, boring, and half the time inaccurate (which of course I would have to take the time to fix). They promised to bring me leads which to their credit they did.. they brought me over 500 leads. Guess what, not 1 singular lead was applicable to my business type. We were trying to find clients that needed business funding and I specifically gave them a list of qualifiers that the leads needed to have in order to work at all and there wasn’t a single lead that even had enough time in business to bring to one of my banks. I told them every lead needs to be in business for at least 6 months to a year and every single lead that I spent hours calling were a few weeks in business and looking for startup money which I specially explained to them was not my business model and they knew that from the very start. I escalated the situation over my account manager and he refereed me to one of the “managing partners” who told me I’m either not doing a good enough job selling to the leads they brought me or they needed more ad spend to fix the problems… Now, circling back to the beginning of my statement where I said the salesman cut us a deal for a flat fee and marketing spend. After they built my very underwhelming and cookie cutter website that looked almost identical to all the rest of their clients. The minute the website went live they started charging me several thousand more a month than I agreed to originally with the salesman. I told them I wanted out, they came back at me and said I have a contract and the only way out was to pay the rest of my contract in full. I couldn’t get out until I had to put a stop payment order through my credit card. After all of that, I don’t have access to the website I paid for, they sent me the “files” of my website that literally had other clients information on it, I didn’t get 1 qualified lead out of it, I wasted hours of my life I could have been focusing on building my business, and also lost thousands of dollars I could not get back. I don’t know what else you would call that besides a scam. You genuinely could not pay me to work with these people ever again. I don’t know how they sleep at night knowing they are providing false promises, baiting and switching, and above all else trying to bury you in credit card charges.

April 30, 2025
Unprompted review
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Reply from Webware.ai

Thank you for taking the time to share this. Even though we can’t locate your account based on this review, what you’ve described is serious—and not the experience we aim to deliver.

At Webware, our goal is to help business owners save time and grow—not feel like they’re doing the work themselves or chasing clarity. When expectations around timelines, communication, lead quality, or billing aren’t met, that’s on us to address. We take that accountability seriously.

We also want to be clear for anyone reading this: we don’t believe in one-size-fits-all results. Marketing—especially lead generation and SEO—requires alignment, testing, and clear qualification criteria. When that alignment breaks down, the results can feel exactly like what you described, and that’s something we are continuously working to improve internally through better onboarding, clearer communication, and stronger performance tracking.

If you are open to it, we would genuinely appreciate the opportunity to review your situation directly and work toward a resolution. You can reach our team here: +1-844-Webware or request a direct escalation. We have even shown our CEO and CS leader your complaint to try and get an understanding.

For anyone considering working with us: we encourage asking detailed questions upfront about deliverables, timelines, lead qualification, and communication cadence. A strong partnership starts with clear expectations on both sides.

We’re committed to learning from feedback like this and improving—because at the end of the day, our success is measured by the results and experience of the businesses we serve.

Rated 5 out of 5 stars

Sacha is very professional and helpful

Sacha is very professional and helpful! He explained all details of the steps and functions on Menu. He was so patient to answer my questions. Thanks to Sacha and his team!

April 2, 2026
Unprompted review
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Reply from Webware.ai

We appreciate your kind words! It's wonderful to hear that you found our team to be professional and helpful. We strive to provide detailed explanations and patient service to all our customers. Thank you for your feedback!

Rated 5 out of 5 stars

Not being a very tech savvy person did…

Not being a very tech savvy person did not exclude me from being part of this great AI program! I was walked through all the procedures easy !
Thanks Sacha for making this come true for a non tech er
Peter

April 1, 2026
Unprompted review
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Reply from Webware.ai

We're delighted to hear that you had a positive experience with our AI program! We always strive to make our technology accessible to everyone, regardless of their tech background. Your feedback is greatly appreciated. We're here to assist you anytime you need.

Rated 5 out of 5 stars

Lydia is amazing

Lydia is amazing. She is very informative when helping on the Webware application. I feel like I am learning how to really use my website properly. The Rivi feature is fantastic and has helped me immensely.

April 1, 2026
Unprompted review
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Reply from Webware.ai

It's wonderful to hear that you're finding our Webware application beneficial and educational. We strive to provide a platform that not only meets your needs but also enhances your skills in managing your website. Your positive feedback is greatly appreciated.

Rated 5 out of 5 stars

My experience with Webware.ai is very good, so far…

My experience with Webware.ai is positive. The team have been professional including; Jessie Urry & Vinayak Chavan.
They are always on time and very helpful, for the next promotion, they are both highly recommended as professionals at Webware.ai Satisfied customer
Pearl Beach 3/27/2026

March 27, 2026
Unprompted review
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Reply from Webware.ai

Thank you so much for your positive feedback! We strive to provide timely and helpful service to all our customers. Your recommendation means a lot to us. We look forward to assisting you further!

Rated 5 out of 5 stars

Beautiful Website

They were very helpful in helping our company set up a new website and get our company set up with social media. Vinayak was pleasure to work with and very patient with us.

March 24, 2026
Unprompted review
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Reply from Webware.ai

We appreciate your feedback and are pleased to know that our team was helpful in setting up your new website and social media. We look forward to continuing to support your company’s online presence and helping you achieve your business goals.

Rated 5 out of 5 stars

Excellent service.

Excellent service.

March 22, 2026
Unprompted review
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Reply from Webware.ai

Thank you for your positive feedback! We strive to provide the best service possible. Your satisfaction is our top priority.

Rated 5 out of 5 stars

Very professional and quick.

Very professional and quick.
Dagmer and Cedric are top notch

March 20, 2026
Unprompted review
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Reply from Webware.ai

We're delighted to hear that you had a positive experience with us. We always strive to provide top-notch service to our customers. Thank you for your feedback!

Rated 5 out of 5 stars

Had a great experience working with the…Webware.ai team and especially with my account manager, Maria J. Laki

Had a great experience working with the Webaware.ai team. I just signed up with them about a month ago. I like that from the very start I had regular ongoing communication with their knowledgeable staff who engaged with me to build a new website for my Wig and Hair Topper business. My new website is not only beautiful but is very professional and helps me to target the needs of my clients.
My experience with Maria J. Laki (M.J.) my assigned account manager has been great. Can’t say enough about M. J. about her professionalism, patience and communication skills. I am looking forward to building a strong collaborative relationship with the entire Webware.ai team to help me increase my customer reach and greater marketing opportunities for my business. I would recommend them to any small business owner for sure.

Mary Ogunyemi

March 20, 2026
Unprompted review
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Reply from Webware.ai

We're absolutely delighted to hear about your positive experience with our team. It's wonderful to know that our efforts in building a professional and effective website for your Wig and Hair Topper business have been appreciated. We're excited to continue our collaboration and help you reach more customers and create more marketing opportunities for your business. Thank you for recommending us to other small business owners. Your satisfaction is our top priority!

Rated 5 out of 5 stars

Webware gets it!

Webware gets it!
We have a specific customer base. We know what drives them. Other companies tried to push us into their little box of presumptions, SEO, Social Media, InstaGram, etc. While these give exposure, they simply do not convert and THAT is the whole point of Advertising and Marketing!

Lydia and her team ROCK!

March 1, 2026
Unprompted review
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Reply from Webware.ai

We're delighted to hear that you appreciate our approach to marketing and advertising. We always strive to understand our customer base and provide the most effective solutions. Thank you for your positive feedback!

Rated 5 out of 5 stars

I have used the service of Webware for…

I have used the service of Webware for a number of years for my website as a lawyer defending people charged with motor vehicle offences. The design of my site is excellent. Webware has connected me with a dedicated representative, HARSH, who has steadily worked with me through the years. The backend support is awesome as they continue to make my site more robust. I recommend Webware as THE go to company for your website.

March 20, 2026
Unprompted review
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Reply from Webware.ai

We're delighted to hear that you've had such a positive experience with our services over the years. Your satisfaction is our top priority, and we're committed to continue providing excellent service and support for your website. Thank you for your kind words and recommendation.

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