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Webware.ai Reviews 

224
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TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers had a great experience with this company. Customers frequently praise the professional website design and the exceptionally dedicated support team who guide clients smoothly through every single step of the onboarding process. People truly appreciate the helpful communication, proactive problem-solving, and patient assistance provided by their assigned representatives throughout the entire collaboration. Some reviewers were not happy with communication gaps, noting difficulties in reaching account representatives and feeling that their ongoing concerns remained completely unresolved. A few other people also experienced frustrating delays regarding domain management, unexpected service disruptions, and persistent difficulties getting timely support when issues arose.

What people talk about most

Website

People report positive experiences with website design, noting that the final results feel specific to their... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally patient during onboarding and marketing... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are attentive,... See more

Service

Customers expressed great satisfaction with the service, highlighting fast communication, professional... See more

User experience

Reviewers highlight positive aspects of user experience, noting that working with the team makes the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had such a great experience working with Wisdom and the Webware team on our new website and logo! From start to finish, they were incredibly patient, supportive, and easy to work with. I de... See more

Company replied

Rated 5 out of 5 stars

Webware rep Maria Josaphina has reached out and explained more details on how the website works and hw to make changes and how to contact individuals that can help get projects done. thank you for the... See more

Company replied

Rated 5 out of 5 stars

We're very happy with what Webware has done and continues to do for our website and online searchability. Webware's customer service is great. I like that they have a representative assigned to take c... See more

Company replied

Rated 5 out of 5 stars

I was struggling to find time to properly build my website for a new business venture. Although I was nervous and cautious at first, I decided to hire Webware.ai to build it for me. Wisdom was fant... See more

Company replied


Company details

  1. Online Marketing Agency
  2. also in
  3. CRM Provider
  4. Internet Marketing Service
  5. SEO Service
  6. Web Hosting Company
  7. Website Designer

About Webware.ai

Written by the company

Welcome to Webware.ai

Your premier destination for cutting-edge digital marketing solutions tailored for service-based businesses across North America. We specialize in:

  • Creating high-converting websites
  • Optimizing SEO for visibility
  • Providing tools to streamline operations and enhance your online presence

Professional Web Design & SEO Optimization

Our professional web design services ensure your site is not only visually stunning but also SEO-optimized to rank high in search results. Our expert team will design and craft the content, delivering a cohesive and engaging online experience.

Local SEO Services for Enhanced Visibility

At Webware.ai, we understand the importance of local visibility. Our Local SEO services are designed to optimize your Google Business Profile, attract high-intent customers, and improve your local search rankings. Paired with our Technical SEO expertise, we address backend issues like page speed and crawl errors to elevate your site's performance and visibility.

Content Writing & Conversion Rate Optimization

Our skilled Content Writing team produces engaging, SEO-friendly content, from blog posts to service pages, ensuring your site stays fresh and relevant. To enhance your online strategy, our Conversion Rate Optimization (CRO) services integrate PPC with SEO, and conduct detailed website analyses to maximize your conversion opportunities.

Reputation Management & Customer Trust

Join our community of satisfied business owners and leverage our Reputation Management tools to collect and manage reviews effortlessly, building trust and credibility online.

Discover the Webware.ai Difference

Transform your digital marketing today with Webware.ai. Let us help you attract, engage, and convert your ideal customers through our comprehensive and innovative solutions.

Money-Back Satisfaction Guarantee on Select Packages

We’re confident in our services, and with select packages, we make it completely risk-free: if you’re not satisfied, get your money back.

We’re confident in our services, and with select packages, we make it completely risk-free: if you’re not satisfied, get your money back.
At Webware, we stand behind our digital marketing solutions. With our money-back guarantee on select packages, you can try our services risk-free. We'll refund your investment if you’re not fully satisfied with the results. It’s our commitment to your peace of mind and our confidence in delivering for your business. Available on select packages only. Contact us to learn more.

Contact info

4.0

Great

TrustScore 4 out of 5

224 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(224)

49 reviews in the last 12 months

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Rated 1 out of 5 stars

Extremely disappointing experience—no…

Extremely disappointing experience—no results, no accountability, and no return on investment.

My experience with Webware AI was deeply frustrating. I paid for a partnership that I expected to help grow my business and attract new clients. Instead, by the third month, they had stopped working with me and became unresponsive to my emails and phone calls. Yet they continued taking my money.

From my experience, Webware AI failed to fulfill its end of our agreement. I was left chasing responses and paying for services that were not being delivered as agreed. This went beyond unmet expectations—it was a breakdown in communication, service, and accountability.

I ended up with no new clients and no return on my investment. Rather than receiving the support I paid for, I felt abandoned and left high and dry.

Based on my experience, I would absolutely not recommend Webware AI. A company that continues collecting payments needs to follow through on its commitments and respond to its customers. In my case, Webware AI fell far short.

November 2, 2026
Unprompted review
Rated 1 out of 5 stars

SUPPORT AT FIRST

WHEN I STARTED WITH WEBWARE, MY EXPERIENCE WAS EXCELLENT! UNFORTUNATELY, AFTER APPROXIMATELY SIX OR SEVEN MONTHS THINGS BEGAN TO CHANGE. I FEEL THAT MY COMPANY'S NEEDS AND CONCERNS ARE NO LONGER RECIEVING THE ATTENTION IT DESERVS. I REACHED OUT TO THE GENTLEMAN WHO HANDLES OUR ACCOUNT AND HAVE YET TO HEAR FROM HIM. INSTEAD, IT SEEMS THAT CUSTOMERS ARE BEING DIRECTED TOWARD AI RATHER THAN RECEIVING THE PERSONAL ATTENTION AND COMMUNICATION THEY NEED. SINCERLY , TARA QUAICOO

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Webware Site launch

Working with Qaaenaat during the onboarding process proceeded very smoothly. She relayed accurate and detailed information to her team as needed for the websites completion. It was truly a pleasure working with her.

October 7, 2026
Unprompted review
Rated 5 out of 5 stars

Lucy Muchiri

Lucy Muchiri
I would like to take a moment to thank Maria for all the hard work and dedication she has shown in helping my company. She has been very patient, supportive, and always willing to guide me and answer my questions. I truly appreciate the time and effort she has put into helping me understand my marketing and improve my business. Maria is professional, caring, and genuinely committed to helping her clients succeed. Thank you, Maria, for all your support and hard work!

October 1, 2026
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you so much for taking the time to share such thoughtful feedback. We truly appreciate your kind words and are delighted to know that you felt supported, guided, and well cared for throughout your experience. Providing clear communication, patience, and dedicated service is very important to us. We’re grateful for the opportunity to support your business and look forward to continuing to help you grow and succeed.

Rated 5 out of 5 stars

Awesome service - Wonderful product!!!!!

Qaaenaat has been totally awesome with helping us get our website & social media up and running quickly. Answered all our questions quickly - didn't have to wait days or weeks like we did with our website developer. Wish we had gone with Webware first. Website looks so professional & easy to use. Extremely satisfied with everything. Highly recommended. Prices are very reasonable. If you are looking for someone to do your website, highly recommend Webware.

September 30, 2026
Unprompted review
Webware.ai logo

Reply from Webware.ai

We're delighted to hear about your positive experience with our services. It's great to know that our team was able to assist you efficiently and meet your expectations. We're committed to providing professional and user-friendly solutions. Thank you for recommending us. Your satisfaction is our priority, and we're here to support your continued success.

Rated 1 out of 5 stars

Unreliable Customer Service

We recently ended a 5+ year relationship with Webware. Their level of customer service declined to an unacceptable level. Harsh, my assigned account representative was unapologetically unreliable. Steer clear of this company.

August 30, 2026
Unprompted review
Webware.ai logo

Reply from Webware.ai

Hi there, we have been trying to reach out and resolve the issue. Sad to see you go after so many year. We apologize if there was a disconnect, we tried calling and weren't able to get a hold. We see here you've received a good amount of leads and have solid online presence. Sorry to see you go.

Rated 5 out of 5 stars

5-Star Experience

I recently worked with the Webware team to create and launch the new website for YTC Bookkeeping Solutions, and the experience has been very positive.
Wisdom guided me through the website development and onboarding process with patience and professionalism. He took the time to understand my business, listened carefully to my feedback, and worked collaboratively with me through the revisions. Qaaenaat was also very helpful with the onboarding process and platform connections. The transition from Wisdom to Harsh as my account manager was handled smoothly, and I appreciate the continued weekly support now that the website is live. Thank you to Ryan, Wisdom, Qaaenaat, Harsh, and the Webware team for helping bring the new YTC website to life.

September 4, 2026
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you for your positive feedback. We are pleased to hear that your experience with our team has been smooth and collaborative. Our aim is to understand your business needs and work closely with you throughout the website development and onboarding process. We are committed to providing seamless transitions and ongoing support to ensure your website's success.

Rated 5 out of 5 stars

My business is Legal Services 4U and…

My business is Legal Services 4U and Maria has been a life saver when it comes to my understanding of this process. I've never had a good understanding but the webware team and Maria have helped me reach a new level in this process.

September 4, 2026
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you for sharing your experience with us. We are pleased to hear that our team has been instrumental in enhancing your understanding of the process. Our commitment is to ensure that you reach new levels of success and clarity with your business needs. We appreciate your trust in us and look forward to continuing to support you.

Rated 5 out of 5 stars

Professional and Reliable Service

I’ve had a very positive experience with Webware AI. They provided excellent support with both my website and marketing, and the entire process has been smooth and professional. The team is knowledgeable, responsive, and genuinely takes the time to understand what I need.

I’d also like to thank Wisdom Atangan, my account manager, for being helpful, responsive, and easy to work with. I’m very happy with the results and would gladly recommend Webware AI to other businesses looking for reliable website and marketing services.

August 7, 2026
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you for sharing your positive experience. We're pleased to hear that our support for your website and marketing needs has been smooth and professional. It's important to us that we understand and meet your requirements effectively. Your satisfaction with the results and your recommendation are greatly appreciated. We remain committed to providing reliable services to all our clients.

Rated 1 out of 5 stars

We paid a lot of money, poor results

We paid a lot of money to see our results plummet. After being "trapped" in a year long contract, We eventually stopped working with Webware and our results improved. They even stopped access to our website in the middle of our high season and our numbers continued to improve just do to word of mouth. These guys are nice on the surface, but really challenging to work with, it's always at least a couple of days for a response, and most of the work is irrelevent AI drivel that needs a ton of time to be edited. Not our people. I hope these guys work well for others, but we had a horrible experience. I would go with 0 stars, but I did like the website they created....which is now defunct.

August 26, 2025
Unprompted review
Webware.ai logo

Reply from Webware.ai

Hi Deejae, we tried to reach out, but because the payment was overdue and we didn't hear back, we took the website down. We always offer all website files and try to accommodate you to keep the site live, so we don't hurt your business. We are sorry to see you go. Wishing you all the best.

Rated 5 out of 5 stars

Very knowledgeable team

I don’t think I would have done this with any other team they are there the whole time to help you get noticed and to market your company with the knowledge they have.

August 25, 2026
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you for your thoughtful review. It's rewarding to know that our team's support and expertise have made a positive impact on your marketing efforts. We are dedicated to helping you achieve visibility and success. Your trust in our services means a lot to us.

Rated 5 out of 5 stars

I have been working with the webware…

I have been working with the webware compnay for about a month now and would highly recommend this company. Wisdom and "Q" have both been a pleasure to work with. They take the time to assist me with learning how their company works, as well as how their web site works. Looking forward to a great future with them and my project.

August 8, 2026
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you so much for your kind words! We're delighted to hear that you're finding our services helpful and that you're enjoying working with our team. We're committed to providing the best possible service and support, and we're always here to assist you in understanding our platform and how it can benefit your project. We're excited about the future and look forward to continuing to work with you on your project.

Rated 5 out of 5 stars

I definitely recommend Webware for any solo entrepreneur

My whole experience with Webware was smooth and easy. From the initial call to onboarding, weekly meetings with the marketing team, and ongoing support anytime I need it, I never had to worry about anything. Even before my site was live, my online presence, social media, and SEO had improved considerably. Nothing about the website they made for me felt generic, and it was all very specific to my business.
The Webware workspace eliminated the need for a separate CRM, plus it lets you oversee your website, all your socials, client communications, etc. all in one place. I definitely recommend Webware for any solo entrepreneur struggling to get off the ground with digital marketing and SEO.

August 20, 2026
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you for your detailed feedback. We're pleased to hear that your experience with our services has been smooth and effective, from onboarding to ongoing support. It's rewarding to know that your online presence, social media, and SEO have shown significant improvement. We appreciate your recommendation and are dedicated to providing solo entrepreneurs with the tools they need to succeed in digital marketing and SEO.

Rated 5 out of 5 stars

MJ has been an amazing account manager

MJ has been an amazing account manager, successfully guiding me through the maze that is online promotion and marketing. As a coach, I so appreciate her in-depth attention to any questions I raise and her patience as I scale this new learning curve.

August 19, 2026
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you for your thoughtful review. It's wonderful to know that your account manager has been instrumental in navigating your online promotion and marketing efforts. We appreciate your recognition of the attention and patience provided, and we're here to support you as you continue to grow and learn.

Rated 5 out of 5 stars

Being new to Webware

Being new to Webware, working with Wisdom was so patient and a great person to guide us through the process.
Helping us with Social media and Website.

Julie & Robert Black
Hawaiian Construction LLC

August 17, 2026
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you for your feedback. It's great to hear that you found the guidance and support helpful as you navigated social media and website setup. We're committed to ensuring a smooth experience and are here to assist you whenever needed.

Rated 5 out of 5 stars

We had such a great experience working…



We had such a great experience working with Wisdom and the Webware team on our new website and logo! From start to finish, they were incredibly patient, supportive, and easy to work with. I definitely went back and forth a few times with ideas and changes, and they held it down every step of the way without ever making me feel rushed.

I absolutely love the final product — they really brought our vision to life. Their platform is also super easy to use and has been a great addition for our business.

Thank you Wisdom and the entire Webware team for all your hard work, patience, and support. Highly recommend! 🙌

August 13, 2026
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you for your kind words and for sharing your experience with us. It’s rewarding to hear that our team was able to support you effectively and make the process seamless. We're pleased that the final product aligns with your vision and that our platform has benefited your business. Your recommendation is greatly appreciated, and we remain dedicated to providing exceptional service.

Rated 5 out of 5 stars

Great onboarding team!

My onboarding process was made very smooth with the help of Wisdom and Quaaenaat! They were very patient with me (I am technologically challenged!) and made a confusing process understandable. Kudos to a great team!

August 7, 2026
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you for your feedback on the onboarding process. We're pleased to hear that our team was able to provide a smooth and patient experience for you. Making complex processes understandable is important to us, and we're glad it made a difference for you. Your recognition of our team's efforts is appreciated.

Rated 5 out of 5 stars

Highly recommend

I was struggling to find time to properly build my website for a new business venture. Although I was nervous and cautious at first, I decided to hire Webware.ai to build it for me. Wisdom was fantastic to work with and collaborated with me every step of the way during the process. The final result is a website I am excited about and one which is professional and meaningful. Thank you Wisdom and your team at Webware.ai. If are a new business owner in need of a website I highly recommend the Webware.ai team.

August 4, 2026
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you for sharing your experience with us. It's rewarding to know that our team could assist you in creating a professional and meaningful website for your new business venture. We understand the importance of collaboration and are pleased to have supported you throughout the process. Your recommendation is highly valued, and we wish you continued success with your business.

Rated 1 out of 5 stars

Terrible experience- failed promises, high fees and broken website


I had a terrible experience and complete dissatisfaction with Webware.ai. It took them over 2 months just to get my website running, and the final quality of both the website and the logo was incredibly low. On top of that, they tacked on an extra charge for the logo design.
They failed on all of their promises regarding setting up my social media. To make matters worse, during the launch they put the completely wrong domain name on the website. Because of this error, people could not access my website during an active marketing campaign, costing me valuable business.
Instead of working to resolve these issues, they completely took down my website. Their entire focus is on collecting payments rather than customer satisfaction or delivering what was promised. Avoid this service.

August 3, 2026
Unprompted review
Webware.ai logo

Reply from Webware.ai

We’re sorry to hear that you were dissatisfied with your experience. However, we would like to clarify several points based on our records.

You signed up on March 21, and we presented the website on April 16—less than one month later, not more than two months. One meeting was rescheduled by one day, and the domain used for the project had been agreed upon.

Social media setup began on April 7. While working to connect Instagram, Meta identified account-level restrictions that prevented the connection. These included an ad-account payment issue, restrictions on the personal profile, and disabled two-factor authentication. Our team helped convert the Instagram profile to a professional account and guided you through enabling two-factor authentication. When the connection was still blocked, we documented the error for further investigation.

Our records also show payment for one month of service and the website design. We additionally provided a one-month service credit in an effort to address your concerns.

We wish you all the best!

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