WebDoctors.com Reviews 

9,387
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical staff for being extremely attentive, deeply caring, and providing thorough, thoughtful support during medical needs. Consumers note that response times are remarkably quick and efficient, making it easy to receive prompt medical consultations and fast prescriptions without unnecessary delays. However, some reviewers were not happy with prescription handling, noting that medications were occasionally delayed, sent incorrectly, or required local pickup instead of online delivery. Some people also mentioned that individual consultations sometimes felt rushed or that certain interactions with physicians were disappointing.

What people talk about most

Service

Clients share positive opinions on service, highlighting fast and professional care with quick callbacks and... See more

Staff

Consumers find staff to be positive, caring, and knowledgeable. Reviewers frequently highlight that doctors... See more

Response time

People report positive experiences with response time, noting that doctors call back promptly within minutes... See more

User experience

Reviewers express high satisfaction and positive feedback about user experience, highlighting that the... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that doctors are extremely responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Longtime customer here. So So thankful for these kind, caring doctors. In a computerized profit based world these exceptional medical professionals bridge the gap with compassion, kindness and actua... See more

Rated 5 out of 5 stars

You always receive a prompt return call and very courteous demeanor. It is so very helpful to be able to get relief with minor illnesses (especially over a weekend) without looking for an appointmen... See more

Rated 5 out of 5 stars

I always have a great experience using WebDoctors. I didn’t want to have to go to an urgent care or doctor’s office and be exposed to more sickness. Dr Garg called back promptly and was so understandi... See more

Rated 5 out of 5 stars

I can’t say enough positive things about this site! Your timely call backs and kindness have put me on the road to recovery numerous times and I am so grateful. Dr. Garb is just wonderful. He is very... See more


Company details

  1. Doctor

About WebDoctors.com

Written by the company

WebDoctors.com is an online medical provider that aims to treat common medical ailments by board certified physicians 24/7/365 via phone, tablet, or computer. Our services use innovations in telemedicine to eliminate travel and the waiting room, and sends your medication prescription directly to your local pharmacy. Quick, convenient, and secure!

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What We Treat
How It Works

Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(9,387)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very pleased with the service I…

I am very pleased with the service I received. The doctor called me very quickly and he was friendly and knowledgeable and understood my symptoms. He prescribed the medication I needed. I would highly recommend Web Doctors.

September 1, 2026
Rated 5 out of 5 stars

Great Doc

My doctor was wonderful and took the time to listen to my medical complaints. Very caring and knowledgeable. Explained everything clear and easy for me to understand.

August 24, 2026
Rated 1 out of 5 stars

They never sent the prescription to my…

They never sent the prescription to my pharmacy even when I received an email stating that they did. Pharmacy has no record of any prescription received. I reached out to Web Doctors via phone. emails, and online contact form but no response ! Dr. Garg is super rude!!!

July 31, 2026
Rated 5 out of 5 stars

Awesome AWESOME awesome

Awesome AWESOME app! Yes yes WebDoctors.com-you DO deserve the 5 stars and many good reviews! I had regardless of the pain, an excellent experience. Low cost good no great Dr. You guys are great!

March 6, 2026
Rated 5 out of 5 stars

The process was very quick and easy

The process was very quick and easy. The Dr. Called right away. He was very understanding compassionate. And he delivered my medicine to my nearest pharmacy asap. I would definitely recommend, Web Doctors and go through them again!

July 29, 2026
Rated 5 out of 5 stars

Considerate and Caring

Even though this was a call with a Dr I never met, he was so thoughtful, considerate, and concerned with my condition that I quickly felt comfortable. It wasn't just a process, he listened and responded thoughtfully. This was better than some experiences I have had in person.

July 20, 2026
Rated 5 out of 5 stars

Always there to help!

WebDoctors have always been fantastic with me. I’ve had to opportunity to have both Dr. Garg and Dr. Pham treat me on various occasions and they both are very caring and thorough. Their response time is quick and if any prescriptions are needed my pharmacy has the order within minutes of our consult. I highly recommend.

July 15, 2026
Rated 5 out of 5 stars

Sunday I came down with a UTI

Sunday I came down with a UTI. I was so miserable. Thank heaven that Dr. Pham at WebDoctors was there to save the day. I know the symptoms well and explained my issue to the doctor and he called in an antibiotics prescription to treat me within an hour. Thank you WebDoctors!

July 12, 2026

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