HALF THE ORDER HASNT TURNED UP, I SENT AN EMAIL ASKING INITIALLY ABOUT MY ORDERS WHEREABOUTS AND RECEIVED NO REPLY, IVE SINCE SENT A SECOND EMAIL ASKING WHERE THE REST OF MY ORDER IS AND YET AGAIN I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
HALF THE ORDER HASNT TURNED UP, I SENT AN EMAIL ASKING INITIALLY ABOUT MY ORDERS WHEREABOUTS AND RECEIVED NO REPLY, IVE SINCE SENT A SECOND EMAIL ASKING WHERE THE REST OF MY ORDER IS AND YET AGAIN I... See more
Company replied
I purchased some Wall Biter Picture Hooks from Wallwizard which arrived promptly after an effortless online order and no fuss delivery. Thank you very much. Haven't actually used one yet but hope they... See more
Was recently after some specific wall fixings which are slightly niche so not stocked everywhere and in cases that do, they are often very expensive. Wall wizard was competitively priced, was easy to... See more
Great products, great service. You'd think that there isn't much you can say about a website that sells wall fixings, you buy the fixings then you get them. The difference with wallwizard is the q... See more
Supplier of wall fixings, with a focus on educating the customer on the most suitable fixing for they application.
M-Sparc Menai Science Park, LL60 6AG, Gaerwen, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
HALF THE ORDER HASNT TURNED UP, I SENT AN EMAIL ASKING INITIALLY ABOUT MY ORDERS WHEREABOUTS AND RECEIVED NO REPLY, IVE SINCE SENT A SECOND EMAIL ASKING WHERE THE REST OF MY ORDER IS AND YET AGAIN I HAVE RECEIVED NO REPLY
VERY SLOW DELIVERY AND ZERO RESPONSE TO ISSUES, VERY POOR
Reply from Wallwizard
Best work I have seen in years, on time, clean and tidy and very professional
Could not wish for a nicer company to do business with. Knowledgeable, polite, informative.
Vast array of products and exceptionally fast delivery. Just phone for advice. Lovely people
Great variety of products on the website, informative articles on fixings too which is very helpful. Communication with the company was quick and easy, despatch and delivery time was fast. Would recommend.
They had the product i wanted, it was dispatched and delivered very fast.
Ok..
So good looking site, good list of products.
I ordered Corefix Air ( blue packet) fixings which did not arrive after 4 days. Nevertheless I did not think this a concern with the postal strikes but I then realised I hadn’t received a confirmation email for my order.
Tried to use online chat ( during working hours) no response…no reply on email and no reply on the website phone number.
I lodged a PayPal dispute, thought to give the phone number another try and it was answered and to be honest the guy was very apologetic and I received my order this morning..
Unfortunately these are not quite what I ordered as these are the standard red Corefix and not the ‘air’ type ..
I will use these , can’t really be bothered returning and won’t be using this store again, a shame but plenty of other stores ….
Reply from Wallwizard
I purchased some Wall Biter Picture Hooks from Wallwizard which arrived promptly after an effortless online order and no fuss delivery. Thank you very much. Haven't actually used one yet but hope they are as good as they should be !
Was recently after some specific wall fixings which are slightly niche so not stocked everywhere and in cases that do, they are often very expensive. Wall wizard was competitively priced, was easy to order and quickly arrived. Also noticed many other niche products I had previously considered on the site, so a great one-stop place for all things wall hanging, and the guides look really handy for those unsure on which fixing to use.
Great price, great advice on the website chat too - helped me pick out the right fixings for my dot-and-dab + Themalite walls (Corefix 120).. and they arrived nice and quickly. Very happy, thank you!
The first order didnt arrive.After contracting WallWizard a replacement order was sent and arrived the next dy.Can not fault the product.
Fast delivery, good price, and on an item that isn't very widely stocked.
Ordered some hollow wall fixings in the morning, advised that delivery would be 3-4 days. Items turned up next day via first class post, great service will definitely be using again.
Simple to use and find what I needed on their web site. Ordering was straight forward and delivery was very quick. Overall a great experience.
You had exactly what I was looking for and couldn't find in any of the DIY stores - walldriller picture hooks for plasterboard. Delivered very quickly too. I wouldn't hesitate to recommend your site to others.
Very quick delivery, came next day. Price was very competitive and I got free shipping.
Product worked well, used to hold Ikea Besta furniture on a dot and dab wall.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.