Our car rented in Lisbon had damage to the chassis near the wheels and had to be replaced with another car. After returning the car, I was charged for the lack of fuel, which was incorrectly calculate... See more
Company replied
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Our car rented in Lisbon had damage to the chassis near the wheels and had to be replaced with another car. After returning the car, I was charged for the lack of fuel, which was incorrectly calculate... See more
Company replied
I had a very pleasant experience with WayGo Car Rental. I needed a medium-sized commercial van to transport some personal belongings from a house I was moving out of, so I went up directly to their he... See more
Company replied
Fast pick up of car (good condition). Documentation of existing damages. Explanation of toll system in Portugal. Not trying to sell additional insurances. Return also very easy and with no problems.... See more
Company replied
WayGo has competitive prices. Many car rental companies who have competitive prices try to scam you. This is NOT the case here. Service was friendly and when we gave back the car, we did not have any... See more
Company replied
WayGo Car Rental is not just a car rental company but a smart-mobility company headed for the future. We truly believe from our experience that mobility is not about vehicles. It's about the people driving them and making their lives simpler. Life's already hard, so the future should be easy. Easy come, easy go. WayGo.
Avenida Severiano Falcão,11, Prior Velho, 2685-380, Lisbon, Portugal
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Our car rented in Lisbon had damage to the chassis near the wheels and had to be replaced with another car. After returning the car, I was charged for the lack of fuel, which was incorrectly calculated and not as pre-agreed.
Reply from WayGo Car Rental
Reply from WayGo Car Rental
Communication was clear, the car was good and in a good state, their response is quick and the booking process was very clear and good.
Reply from WayGo Car Rental
GREAT PERSONAL ASSISTANCE. STAFF ALWAYS AVAILABE. VEHICLES QUALITY HIGH. OVERALL 9.9 ON 1 TO 10.
Reply from WayGo Car Rental
Fast pick up of car (good condition). Documentation of existing damages. Explanation of toll system in Portugal. Not trying to sell additional insurances. Return also very easy and with no problems. Deposit was paid back within minutes.
Highly recommended! We will use them again.
Reply from WayGo Car Rental
I had a very pleasant experience with WayGo Car Rental. I needed a medium-sized commercial van to transport some personal belongings from a house I was moving out of, so I went up directly to their headquarters in Prior Velho. I spoke to Tiago and Sérgio, who immediately tried to accommodate my request. They took my phone number and said they would call me if they could find a vehicle that suited my needs. The next day Tiago called to say he had managed to get me a Fiat Scudo, which was perfect. The pick-up and return processes were both quick and straightforward. I definitely recommend their services and will certainly use them again.
Reply from WayGo Car Rental
The car is good, just need some adjustments. The front window cleaner is not working sol well, so we had to clean it manually a couple of times.
Reply from WayGo Car Rental
Great car rental company with good prices, online checking, smooth pick up and return. Deposit was return immediately. Next time I am in Lisbon I am definitely using Waygo again.
Reply from WayGo Car Rental
WayGo has competitive prices. Many car rental companies who have competitive prices try to scam you. This is NOT the case here. Service was friendly and when we gave back the car, we did not have any issues. recommended.
Reply from WayGo Car Rental
Car was great. Staff was friendly, and everythig was as expected.
Reply from WayGo Car Rental
Aluguei uma viatura no dia 02 de junho a qual devolvi no mesmo dia. Não sabia que me tinha esquecido a carteira dos meus documentos pessoais na viatura aquando da devolução. Dado que não ando sempre com ela, pensei que estaria algures em casa. Vasculhei a casa toda por diversas vezes mas sem sucesso. Como última tentativa, passados cerca de 14 dias, telefonei para a agencia e me confirmaram que tinham a certeira e teria me esquecido na viatura. Estou indignado porque poderiam ter me informado no mesmo dia ou o mais razoável no dia seguinte, uma vez que a agencia tem o meu contacto telefônico ou e-mail e nada disso aconteceu, mesmo passados mais de 10 dias.
I rented a vehicle on June 2nd, which I returned the same day. I didn't realize I had forgotten my wallet with my personal documents in the vehicle when I returned it. Since I don't always carry it with me, I thought it would be somewhere in the house. I searched the whole house several times but without success. As a last resort, about 14 days later, I called the agency and they confirmed that they had the wallet and that I had forgotten it in the car. I am outraged because they could have informed me on the same day or, more reasonably, the next day, since the agency has my phone number or email address, and none of that happened, even after more than 10 days.
Reply from WayGo Car Rental
Dont dont accepr my card for a deposit and when i talk to customer service they said im gonna get a full refund and i get on half of it.
Reply from WayGo Car Rental
Reply from WayGo Car Rental
15 days after checkout I dont receive my deposit return yet. I check my credit card account several times and it doesnt appear. Do yo have some problems?
Car was Ok, attention 4/5
Reply from WayGo Car Rental
Waygo had a car for me when another company cancelled my car. They helped me with a great Nissan, all went smooth and had a great experience with them.
Reply from WayGo Car Rental
Booked through a different site and was initially worried but they were very professional there pick up driver (sorry forgotten name was very friendly will definitely book again with them directly
Reply from WayGo Car Rental
it was relatively easy to pick up and drop off the car in a foreign country. everyone was very friendly and helpful. no issues.
Reply from WayGo Car Rental
Everything was easy. We took a shuttle to the car rental agency. The reception and staff were pleasant. Check-out was quick. Very good experience!
Reply from WayGo Car Rental
From the moment I stepped into the pick up office, the staff where extremely helpful friendly and attentive to my needs . Fast and easy . Waygo moto
Easy come easy go was exactly what I experienced.
Kind Regards
Les Kelly
Reply from WayGo Car Rental
Easy rental with friendly and helpful staff.
Reply from WayGo Car Rental
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