J’ai Commander l’IPhone 13 lumière, satellite 128 GO il y a maintenant un mois Je l’ai pris en bon état, franchement pas déçu par la qualité, quelques rayures, mais rien d’alarmant pour l’état tout va... See more
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Good offer on my mac mini, sending it, the tech assessment and the payment were fast and without bad suprises like I got selling on the other 2 main French companies coming up with reason to drop th... See more
Like other users here, they falsely claimed that the package arrived empty. How convenient, they get to keep the Apple Watch and not pay out any monies. Steer clear of this company.
Company replied
This was an amazing selling experience: I sold them my MacBook and I got a very good price for it. Everything was super fast: I sent the laptop on a Friday and next Friday I had the money in my bank a... See more
Company details
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rebuy.fr est le leader européen du marché des produits électroniques d’occasion. L'entreprise vous offre un moyen rapide, sûr et simple de recycler leur mobiles, tablettes, consoles de jeux, Smartwatches, appareils photo et caméras contre de l’argent. rebuy est riche de 10 ans d’expérience sur le marché du reconditionné en Europe et dispose d'une importante plateforme logistique. L'entreprise répare vos produits, les revalorise pour ensuite les réintroduire dans différents canaux de distribution.
Contact info
France
- rebuy.fr
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Excellent customer service!
I had a problem with my smart phone A50 still under their garantee. Rebuy fixed it and sent it back to me but it did not last more than a week. I resent it and they sent me back another one. All these at no cost for me ! Many thanks !
May use AI-assist with repliesRead more
Dishonest Company
Like other users here, they falsely claimed that the package arrived empty. How convenient, they get to keep the Apple Watch and not pay out any monies.
Steer clear of this company.
Reply from rebuy.fr
This was an amazing selling experience
This was an amazing selling experience: I sold them my MacBook and I got a very good price for it. Everything was super fast: I sent the laptop on a Friday and next Friday I had the money in my bank account! Incredible!
Good offer on my mac mini and great experience overall
Good offer on my mac mini, sending it, the tech assessment and the payment were fast and without bad suprises like I got selling on the other 2 main French companies coming up with reason to drop the offer price despite pictures to prove the state.
I will use rebuy again for more items
Vente d'une apple watch
Vente d'une apple watch. Rebuy.fr diat que le coilis était vide et annule la transaction. Site épouventable à fuir.
Reply from rebuy.fr
Scam Alert
Scam Alert – Stay Away from Rebuy!
I sent my MacBook Air M2 (2022) to Rebuy on April 25th. After long delays and poor communication, they falsely claimed it was a 2020 model and offered only 46€ instead of 510€. I refused and asked for a return. The tracking link they provided through La Poste didn’t exist. I later discovered the laptop is being shipped back via DHL from Poland, not Berlin. This entire process is misleading, unprofessional, and suspicious.
I’m still waiting for my laptop. Avoid this platform!
Alerte arnaque – Fuyez Rebuy !
J’ai envoyé mon MacBook Air M2 (2022) à Rebuy le 25 avril. Après des retards importants et une mauvaise communication, ils ont faussement affirmé qu’il s’agissait d’un modèle 2020 et proposé seulement 46€ au lieu de 510€. J’ai refusé et demandé le retour. Leur lien de suivi via La Poste n’existait pas. J’ai ensuite découvert que l’ordinateur est renvoyé via DHL depuis la Pologne, et non Berlin. Tout ce processus est flou, peu professionnel et très suspect.
J’attends toujours mon ordinateur. À éviter absolument !
Reply from rebuy.fr
Waiting for my phone which is stuck in…
Waiting for my phone which is stuck in Germany! The customer service sucks and doesn´t do their job!
Are they a scam???
Reply from rebuy.fr
Everything was fine
the received product was shipped quickly and was conformed to the order.
I recommend this seller.
(after 1year the product works still fine)
Disappointed
I received Sonos ,bought it as new ,no cable so I can not use it ,
It was not save packed ,and service does not react on my plaint or questions ,
Quick deal. Earn the money. No service and not honest ,so angry
Transaction super rapide et…
Transaction super rapide et communication au top. Je recommande.
IPhone 13 128go lumière satellite
J’ai Commander l’IPhone 13 lumière, satellite 128 GO il y a maintenant un mois Je l’ai pris en bon état, franchement pas déçu par la qualité, quelques rayures, mais rien d’alarmant pour l’état tout va bien. La batterie est à 88% Pour le moment, je n’ai pas repéré de bugs avoir la durée dans le temps, en sachant qu’il est garanti trois ans
Article conforme, emballage eco-friendly
Article reçu conforme à la description, paquet bien fait et économe en carton + plastique.
Poor services ever.I have a very bad…
Poor services ever.I have a very bad experience. I bought a mobile phone from rebuy and sent it fully packed in original box to replace the display glass. But they sent it back to me in a normal box without changing the glass and with some plastic tape on it. Not only did I send the box and warrenty all the details but I contacted the company management and customer service several times but I have not been given any reply or solution.
very nice until you have to deal with…
very nice until you have to deal with cusomer service, phone number doesn't work, never read and replies emails.
bought a fitbit sport watch, didn't worked properly at the first day, I ask to be refund but they are organise in a way you can't communicate with them, they predend doing their job by sending a replacement device but I don't wan't that I just want my money .
NEVER GIVE THEM ANAY MONEY YOU WON4T SEE IT BACK IN CASE OF PROBLEM
Reply from rebuy.fr
Stole one of the two phones I sent
Stole one of the two phones I sent, claiming it was never in the box even tho I snapped a pictume of the box before sending it. Didn't have a choice, I had to cancel one of the phone to at least get my money for the second one that was obviously the cheaper one. Stay away from those stealing rats.
Reply from rebuy.fr
Great communication during the transaction
Send in an item (mobile Phone) for them to review and maybe sell to them.
They were very transparent about the process and why it was declined in the end. They even recyceled it for me.
Thank you!
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