Raboesy Reviews 

shoes broke less then 2 months in, and all customer service offered me was 15% off a future order, like dude the shoe broke so easily why the hell would i buy from you again 😭💀

The shoes took several weeks to arrive. Their fit did not correlate with standard shoe sizing, running somewhere between 1 and 1.5 sizes too small. In order to return them, they ask you to pay for return shipping to China, take photographs of the shoes and the package, and pay for receiving confirmation. This is not disclosed in the return policy. They make the return process intentionally obtuse and more expensive than the price of the shoes so that you accept a small percent refund and keep the shoes. Customer service had the nerve to tell me that I chose the wrong size when they clearly do not fit remotely similarly to the same sizes in my closet.

Cute shoes but sole broke after less than 3 months of normal use (city walking).
Asked for a full refund of the shoes only (I also had socks in the order, no problem with those).
They at first offered only a 20% refund so I argued (for weeks) and their final offer was 60%. I had also asked for a replacement pair instead of a refund if they could guarantee the same issue would not happen again, and they said they could not guarantee that....
I refused the 60% and threatened to take it to a Paypal dispute and they sent a full refund for the shoes (67.2$, original price of the shoes was 84$ but I had a -20% code on the order).
Shoes are not 84$ quality so don't waste your money, glad I at least got a refund (if you want one you have to fight for it!!).

I had an extremely disappointing experience with this company. I ordered shoes that are shipped from China, and only after receiving them did I realize how unrealistic their return/refund process is.

They do not offer a practical exchange or refund option. If the shoes don’t fit or you’re unhappy with them, you are responsible for shipping them all the way back to China, which can cost nearly as much as—or even more than—the shoes themselves. This essentially makes returns impossible.

Customers should be made very clearly aware before purchasing that they are ordering internationally and that returning an item may be extremely expensive. Had I known this beforehand, I would never have placed the order.

This was one of the worst online shopping experiences I’ve had. I would not purchase from this company again, and I strongly recommend checking their return policy carefully before ordering.

Shoe size perfect, very comfortable but the image on the website very different to the item I recieved. The gold was very gawdy and tacky!

The shoes are cute, however; they dont use standard sizing and unless you know your foot length their chart is confusing. So make sure to measure your foot. Additionally, returns are extremely hard as you have to return the items to China. They dont provide return label, so shipping costs the same price as the item(s). They will give you 20% refund to keep an item you cant even wear. None of this is mentioned on their return page.

I accidentally ordered the wrong size and wanted to exchange. The customer service was really helpful and walked me through the process of an international exchange.

Unfortunately, my returned shoes got stuck at customs, but Rabosey very kindly sent the new pair anyway!!

I really appreciated their help with the order, especially the employee Annie who handled the whole thing for me.

The shoes are also perfect!! Even nicer in person, would definitely recommend.

Customer service helped me so much with my order, and I love the shoes they are super comfy

Good quality shoes. I am happy. wasn't trying to spend 1000 on Tabi's so these look similar for a great price.

I ordered the wrong size, and they kept in contact to help me with every step of the returning process. I even received a refund when my discount didn’t initially go through. Overall, they were very communicative and accommodating, making my experience with them very pleasant! The quality of the shoes are also good, and they feel comfortable as well!

More than 60 days to receive my order.

I placed an order on February 20th with an estimated delivery time of 7–15 business days. The tracking stopped updating on March 31st, and when I contacted the company, they insisted the package had arrived in Chile. However, after checking directly with the local postal service, I was informed that the tracking number did not exist in their system.

Instead of offering a clear solution or a full refund, I was offered coupons, partial refunds, and even a replacement shipment using the same unreliable shipping method.

Update: the order eventually arrived after 63 days, and I received a partial refund after multiple exchanges with customer support.

Although I finally received the products, the experience involved major delays, unclear tracking information, additional import taxes, and compensation lower than what had originally been offered.

Buy from this store only if you have the patience to deal with very long shipping times

customer service is amazing absolutely patient and very accommodating!! Shoutout to Annie for all the help!

The customer service was great! They replied to my request right away and replaced my order for the correct product charge free!

The shoe was so big I ordered a size 5, which said it was 23 cm I received what was supposedly a size 5, but it was humungous when I tried it on and when I measured it, it was 24.5 cm and this is clearly an issue on their part and when I try to return it and get a refund or even a partial refund, they said they wouldn’t pay for shipping and shipping is more expensive than the shoes. Do not buy from them! On top of that on their website it says they’ll pay for shipping if it’s a quality issue, which this is.

I ordered a pair of shoes and paid for express delivery because I'm impatient. I received my order within 6 days and OMG stunning.
The only issue was I ordered a size up from my usual size, advised by the size guide. Unfortunately they were too big, when I had emailed to ask for an exchange I was given several great options.
I went with the option of receiving a partial refund and a discount code to purchase a new pair, so I went with that offer as paying to ship them back would be too costly. The customer service I received was amazing, Annie went above and beyond to help me and was very understanding. I have already ordered a new pair and cannot wait for them to arrive! I could not recommend enough to anyone who is sceptical about ordering from over seas. The quality is amazing and I cant wait to have my new pair!
Thankyou so much raboesy xx

Great customer service, my shoes got delivered to the wrong house, and they took responsibility to send me a new pair of shoes, with only delivery fee Wich is 6$. I am currently waiting for the shoe hopefully it won’t take long to arrive.

Great customer service after I messed up my order twice. They are very king and understanding. Great quality shoes with great designs.

I made an order and the shipping company might of misplaced it, I reached out to the customer service team and got a new order shipped out right away ! Amazing communication from the customer service team definitely a 10/10 so happy I got to reorder some shoes with NO PROBLEMS definitely will keep ordering from Raboesy !!

trusted website, excellent, nice contact and fast shipping