Pink Boutique Reviews 

As a result of a swift, efficient response from Stephanie, who is part of Pink Boutique’s customer service team, my delayed/misplaced parcel was quickly reordered and sent by express delivery service to my home address. I was also refunded for the postage.
I have become a regular customer to Pink Boutique due to the range of stylish and modern clothing that I feel is also good value for money and I will continue to be a regular customer as a result of the excellent customer service that I received to resolve my delivery issue.

Ordered from here numerous times never had any issues. Clothes are great quality and beautiful! My Royal Mail driver delivered my parcel elsewhere and I didn’t receive it, within 24 hours of contacting pink boutique a lovely lady called Steph offered me a replacement or refund! Excellent customer service and just a great business in general

Excellent service prompt delivery and cloths always fit well will buy again from this company

Don’t buy anything from here unless you know it is right for you! I bought 3 items, x2 of the same top in a size 12 and 10 and a co-ord skirt and top. Sent 2 items back as they didn’t fit and have had them sent back to me saying there is animal fur on them? I can’t find a single hair on them! Your company is a joke and a scam. I have bought a lot of stuff from you guys but I certainly won’t be buying again. There is absolutely nothing wrong with the clothes I sent back to you its a disgrace and I will be looking at my consumer rights. You’re liars and that is not fair.

I received my order which had 1 item that wasn't what I ordered. I emailed them and Rosie, was very prompt at responding and issuing me a resolution to the issue. Absolutely A star service. I love pink boutique clothing and even more so with the excellence customer service.

Thanks again Rosie!

Pink boutique where very helpful with a courier issue I had when the courier did not put my order in a correct locker and returned it to sender. My email was promptly replied to and a new order was sent out to me with next delivery and my courier fee was refunded. The lady who was dealing with this was named Stephanie G

I had an issue with my delivery and it was sent to someone else’s house which I couldn’t find.
I contacted yourselves and
Steph dealt with everything. She was amazing and dealt with it so fast.
Will definitely shop with you again.
Customer service was great. Thanks Steph.

Rosie was extremely helpful

My order unfortunately didn’t arrive through no fault of Pink Boutique, as DPD had returned the parcel. I contacted customer services and, within an hour, Steph had everything sorted and reissued my order straight away.
Thank you so much, Steph, for your fantastic communication and for resolving the issue so quickly. Great customer service — it’s really appreciated! 💕

Jenna was so helpful and friendly helping me sort out a return that i had clicked too exchange by mistake. thank you for being helpful and sorting it out quickly.

I had a delivery from Pink Boutique which was left at the wrong (unknown) address. I contacted customer services and the issue was dealt with very efficiently and quickly by Jenna. She arranged a refund and sorted out the problem without any fuss. Would definately encourage me to order from the company again. Great customer service.

I had trouble trying to return in item I have recently bought (beautiful dress, didnt suit me) and Rosie the customer experience representative responded to my email so quickly with all the details I needed. Excellent friendly service.

Not happy! Not only did I pay extra for next day delivery and did not receive it, my white top I ordered came with a black mark on it!!!!

The staff at pink boutique couldn’t be more helpful, fast response time and a very happy customer every time. I have being buying from pink boutique for years and will continue to do so. Thank you

I ordered a few tops & cardigan. The quality is impressive, I would say the sizes are slightly smaller but other than that I will be back.

Delivery to Ireland says 3-4 working days , ordered for a event this weekend on Wednesday 26th of August to be told today in the 2nd of September that my package wi not be arriving until the 15th of September when it’s no longer needed, they need to update their ‘delivery schedule’ asap as this is misleading

Found perfect fascinator and almost half price of other retailers. Quick postage too.

Jess F dealt with my query quickly and easily & was super friendly in her email response . Thank you so much

Worst experience shopping online in my life!!!!
4 dresses ordered 100 euro, ship to Ireland 50 euro extra costs??????
Contacted thd company couldn't breakdown the cost, said they basically guesstimate the costs to Ireland ?
So take 50 euro of your money with no proof of costs?
Wait for it, kept one dress 23 euro, made to pay for return postage 16 Euro
So one dress to the value of 23 euro cost me 89 euro ?
U actually couldn't make it up
23 plus 66 euro in charges!!
Think they are honestly charging what they want and im investigating this further so it doesn't happen to anyone else
Will be sticking to Pretty little thing UK, 15 euro a year unlimited delivery, free returns made so easy with QR code, no charges??? And speedy refund
Feel totally robbed