One word Brilliant !! I had made a mistake so contacted by email within hours of my order being sent, all corrected with no fuss. Communication, the quality of the picture which was all proffesional... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lovely images and idea for a personalised gift for a memorable occasion. Easy to use website to personalise as required. Great quality and super quick delivery. Pictures good value, especially as... See more
This was the second item that I had purchased from Picture The Stars. I was so impressed with the first one that I ordered another. Unfortunately Royal Mail decided to give this second package a... See more
Brilliant service! Amazing work from the team. The poster looks absolutely stunning and the level of service is unmatched. Had an issue with my order, completely my own fault, and one phone call la... See more
Company details
- Photo Printing Service
- Decoration and Interior Design Store
- Gift Shop
- Mapping Service
- Picture Frame Shop
- Printer and Scanner Store
About Picture The Stars
Written by the company
Here at Picture the Stars we specialise in personalised gifts and prints, we know that the best gifts are ones which are thoughtful, meaningful and visually stunning. We pride ourselves in offering personalised products which our out of this world. Our flagship product the star map is our most popular product, and for good reason!
Personalised Gifts
Choose your special place, date and time, and see the alignment of the stars on your special moment.
Limited Edition
Our exclusive mystic night star map is our newest star map, boasting incredible vibrant hues. The new evolution of the original star map, boasting more detail and using real photo assets
Premium Framing Service
With a choice of premium wooden frames and the option to add gift ribbon. Perfectly frame your new creation.
The Moon Map
Introducing the new moon map, perfectly picture the moon on your special place and time. what did the moon look like on your special moment
Create Now
3rd Best in Picture Frame Shop in the UK
Contact info
L2.5 Picture The Stars, IVY BUSINESS CENTRE, Crown Street, M359BD, United Kingdom
- Support@picturethestars.com
- picturethestars.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was a gift for my brother-in-law who…
It was a gift for my brother-in-law who recently became a grandad. He is difficult to buy for but he loves it.
I also put the wrong time on my order but when I contacted the company this was dealt with and rectified.
Delivery was also in good time as promised with regular updates.
August 29, 2026
Beautiful gift
Bought for a first anniversary present (paper)
Got picture of wedding nite at venue.
Engraved with.. Happy anniversary names & date of wedding.
They absolutely loved it, said it was a thoughtful present..
Came quickly & was very well packaged.
⭐️⭐️⭐️⭐️⭐️
August 14, 2026
Love the picture of the moon phase
Love the picture of the moon phase, quality excellent. Quick delivery, good packaging. Love you can personalise picture. Very happy
August 25, 2026
Absolutely beautiful my boyfriend was…
Absolutely beautiful my boyfriend was so happy with his birthday gift
High quality and well worth the money will be definitely ordering one for my engagement very soon and delivery was very quick xx
August 25, 2026
Absolutely stunning image
Absolutely stunning image, so quick with delivery too. Thank you
August 25, 2026
The perfect gift
The perfect gift!
Easy to create
Quick delivery
Great quality
Bargain price with their buy one get one half price offer
Would recommend
August 22, 2026
Easy to order and delivered fast but…
Easy to order and delivered fast but when it arrived I don’t think the piece of thin card is worth the price I paid. You don’t get much for your money.
August 18, 2026
I recieved a frame from my partner for…
I recieved a frame from my partner for my 30th birthday and it's the most beautiful thing. We also have one about our daughters bed of the night she was born!
August 9, 2026
Unprompted review
Reply from Picture The Stars
Hi there, Thomas
Im sorry to hear your item arrrived late, this is unforatenly something we have no control over with Royal Mail, it is rare but sometimes items are delayed we can only apologise for this delay,
I can see a memeber of staff replied to your email on the 3rd August the Monday,
We are not open during the weekend unfortunately,
Kind regards
Ricky Bendall
My daughter announced her engagement on…
My daughter announced her engagement on Wednesday and I had the print by Friday to provide a special memory for them.
August 13, 2026
Really good picture trying to get the…
Really good picture trying to get the free didgital star map from the card they gave us and it’s now coming to a review sooo that’s not good lol
August 23, 2026
Unprompted review
Super quick from order to delivery
Super quick from placing order to delivery. Arrived very well packaged and appears good quality for price point
August 14, 2026
really good
August 22, 2026
Unprompted review
Rubbish quality and laughable mistakes.
Ordered a piece for an anniversary gift.
Confirmed Thursday, received it Friday as I paid for special delivery..... that's about where the good experiences end unfortunately.
What I found upon opening the piece was just complete rubbish, with huge blindingly obvious mistakes.
The fact that somebody let it leave the premises in this state shows me that quality control is non existent.
Every line of text was duplicated and printed on top of eachother, in 2 completely different fonts and sizes.
The main message, the coordinates, the location, the time....all a mish mash of unreadable junk with a picture of some stars above it.
I've emailed with photo proof 3 times for a fix, then a 4th for a refund as its too late for a replacement (was taking it to Finland) but there has been no reply to any of them.
I've also called and left messages 7 times!! ....... no answer.
Continuing to chase for my money back....
if anyone can see this, don't waste your time, money or patience with this company.
August 21, 2026
Unprompted review
Reply from Picture The Stars
Hi Lee,
It was nice to speak to you on the phone just now, and im realy sorry about this situation, this is absolutely not the experience our valued customers should experience,
we are currently training new members of staff and we should have noticed this error before shipping,
I still can stil not find your email which is very unnusual sometimes they can fall into our spam folder but its empty only your original order email confirmation can be found searching under your email and seperatley your name, I did however see the missed calls from today these should have been answered and im sure this woudl have been resolved,
I completly understand your frustration here and we have processed a full refund,
We will also be ensuring our training and checking of the landline is monitored properly,
Kind regards
Ricky Bendall
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