While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Written by the company
Gruppo Piazzetta è un punto di riferimento internazionale nella progettazione e produzione di stufe, caminetti e sistemi di riscaldamento a pellet e a legna. Da oltre 60 anni uniamo tradizione manifatturiera italiana, tecnologia avanzata e cura artigianale dei dettagli per offrire soluzioni che trasformano la casa in uno spazio accogliente, efficiente e sostenibile.
Ogni prodotto nasce da una continua ricerca su performance, sicurezza e design. I nostri sistemi brevettati garantiscono una diffusione uniforme del calore, elevati rendimenti energetici e un comfort personalizzato, nel pieno rispetto dell’ambiente.
L’attenzione al cliente è parte integrante della nostra filosofia: accompagniamo ogni persona dalla scelta del prodotto fino all’assistenza post-vendita, attraverso una rete qualificata di rivenditori e centri assistenza.
Visita il nostro sito ufficiale per esplorare collezioni, tecnologie e soluzioni su misura:
Il nostro team è a tua disposizione per informazioni, supporto tecnico o richieste specifiche.
Via Montello. 22, 31011, Asolo, Italy
4.0
250 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our customer was trying to source a spare part so thank you as you steered her in the right direction and her nearest dealer made contact and ordered for her
Reply from Gruppo Piazzetta
Dear Rosie,
We are glad you were satisfied with the service you received. Even abroad, we strive for maximum efficiency.
Please let us know if you have any further questions.
Best regards,
Gruppo Piazzetta S.p.A.
Their customer service is the best, I’m more than satisfied
As for my fireplace it’s the best purchase ever made!!! I live in Piemonte and it gets very cold, our fireplace heats our whole house which is 500sqm
I’m so grateful piazzetta exists as in my eyes they are number one!!!
Reply from Gruppo Piazzetta
Dear Stacey,
thank you for your review.
We are very glad you are satisfied with our customer service and fireplace.
Enjoy our flame
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
