PECRON Reviews 

The gadget performs just as advertised. It has numerous outlets and connectors, and it charges quickly when plugged in. It doesn't make the same noise as a gas generator while powering all of my RV's devices. I'd recommend it!

This is the worst purchase I have ever made. I ordered the Pecron F5000LFP, the solar input only worked for like 1 week and then stopped. I called the # on the site and it's out of service. Additionally when I tried reaching out via email/chat they take forever to respond or never respond at al. I hate this product and have requested a refund. I have seen a few reviews on this and they are all having the same issue. I wouldn't recommend this to anyone.

I purchased 8 solar panels and 4 of them got bad, so far. The support service were excellent and they refunded all of them.

I purchased the Pecron 200w solar panel to recharge my e600lfp off Amazon and the $35 adapter. The adaptor took 3 and a half weeks to arrive because they "forgot" to mention the adaptor was out of stock. Making the panel that arrived on time usless for almost a month. Now, about 2 months after the purchase the panel is sitting in full Texas summer Sun. Clear skys, no shadows, no dust cover and its collecting not 1 watt of solar energy. It will jump from 2w-5w every minute or so but immediately drop back down to Zero. As of Sun Jul 26th at 12:15p after sitting in full Sun for it has charged my e600lfp only 1%. I have my phone plugged in at the same time. So what little energy it does pick up is passed straight through to my phone and while draining the 1% it has charged over the past hour.

After having issues with inverter faults, I tried to initiate a return. I'd informed their support team of the issues but they had no remedy. They offered my a 30 dollar discount if I would accept a replacement. I told them I'd accept the return if I would get a full 30 days to evaluate the new unit. They then responded telling me that I was purposely causing the inverter faults by using power tools and appliances simultaneously and that I would have to pay to ship the unit back and they'd charge me 100 dollars as an open unit. I had to file a fraud complaint with my credit card company in order to get my full refund. Do not trust this company!

I received my solar generator and cart that I ordered quickly. Like in 4 days. But I also ordered a solar panel and didn't receive that. I emailed them and was told they are restocking them now. I feel I should have been told this when I was ordering. So I really hope we don't have a hurricane before I receive it!!

I've used it for 2 days maybe 16 hours total it's shut down already with error code 25 won't work very disappointed

Very pleased with my Pecron 3600lfp so far. Upon ordering I was fully aware that the model was ‘out of stock’ with an estimated 4 week delivery time. This was an accurate estimate and the unit arrived very well packaged (it is heavy).

The solar mppt inputs (1200*W x 2) are perfect for my set up and the charging time with my 4 x 620w panels (2 panels connected in series x 2) is really something.

We are hopeful of many years of use for emergencies and power delivery as and when we need it.

The F5000LFP product seems to be a good quality. I've had a few questions that I left via chat and email and have gotten answered in one or two days. Support is pretty responsive giving the time difference.

Absolutely the worst. Lie after lie. Took my $ instantly and all I’ve received since then is lip. Excuse after excuse. Gaslighting at every turn. Then they had the audacity to tell me the order finally shipped along with a fed-ex shipping number, but fed-ex claimed not to have any shipments with that shipping number. All you get from Pecron is aggravation. I have disputed the charge and strongly discourage anyone from buying from this Chinese based scam of a company. Take screenshots of every communication if you choose to disregard my advice and purchase from them. Trust me, you’ll need them if you ever want to see your money again.

I have had two customer service interactions with Pecron regarding my E1500LFP. Both were handled through email, since the phone support was not the best option in my experience. Each response took about 24 hours, sometimes less, but I was never frustrated with the process.
Pecron preferred I not do a warranty return as that's a complete loss for them. Instead, they offered me a good discount on a new unit, which I accepted so I could upgrade my camping setup. Throughout the process, they were polite, patient, and helpful. Honestly better than some U.S. based companies I have dealt with.
Overall, the service is good, the product is great, and their support of the DIY community is a big reason I plan to stick with Pecron.

Pecron customer service has been very responsive- actively troubleshooting and providing a solution that worked. During a recent power outage in our neighborhood, our Pecron backup system kept our essential appliances running until the electrical service returned.

Pecron is the brand I use the most and recommend to my friends. I use the Pecron E3600LFP in my Class A RV so that I do not have to run the 5.5KW generator to power the refrigerator and TV most of the time. I can run either the 15K or 13.5K air conditioner and the rest of the RV with no problem using the 30 amp connection. Both air conditioners have soft starts. Usually I have the 15K running while I drive in the Southern heat. The E3600LFP is being charged with the Pecron 500 watt DC car charger and 600 watts of solar while driving. I can complete my three to four hour driving day and not have to start the generator. That saves me gas and lets me get just a little bit better MPGs. My setup is the E3600LFP installed in my RV bay with an exhaust fan to pull cool air into the bay. The environment is harsh and the E3600LFP has performed great for over a year. It will get warm in the bay, but the E3600LFP has never turned off. I can charge the E3600LFP at 3600 watts when I do need to use the generator to top off the E3600LFP. The first complaint I have is that the app is slow to update the status. Sometimes I have to close the app and reopen the app to get an accurate reading. The second complaint is the phone support. I hear phone support is improving. Email support is very responsive. There are large online Pecron communities and YouTube to answer most questions. Phone support is not a major issue for me, but may be for others. I own four other major brands of power stations. Most other brands I would not buy again. Pecron is hands down the value performance leader for me. I might upgrade to the Pecron F5000LFP so that I can have the 7,200 watt output instead of the 3,600 watts the E3600LFP provides.

I have always found Pecron tech support to be very responsive. They go above and beyond. So if you as a consumer find support to be critical, Pecron will not disappoint. At least that's my experience.

Pecron support for our E2000lfp and 1200 watts of solar panels has been A+.
There's no doubt that you get more watts and more storage capacity for your money with Pecron...they not only build a better mouse trap for less but they support it better too!
Well done Pecron AAA+++

I hope the pacron company knows the name of the customer service representative that helped me through the process of getting my pecron serviced. He is a true gem.
His name is kein, and he is amazing. Truly made me feel valued as a customer. You really have someone special in your employee. He was very knowledgeable and prompt in responding to my inquiries. As well as very kind. Thank you for suck wonderful service.
Thank you,
Corby Sitler

I just received my very first Pecron, the F5000LFP. I literally just finished setting it up a couple of hours ago so this review is mostly about my experience with the purchase and delivery. 100% excellent.
It came packaged extremely well with a ton of nice foam and double thick cardboard.
Came a day earlier than the tracking had led me to believe so that was a nice surprise.
They also threw in a U20 adapter kit which is fantastic. When I was setting it up I had to call support because I couldn't get the the casters to screw on to dolly.
It was my own fault, I just wasn't screwing hard enough. But they answered on the fourth ring and I didn't even have to hold. Manuel encourage me to just twist it a little harder and sure enough it went in.
I was so happy with the whole experience I immediately ordered an E1000LFP.
I'm mainly going to use this for power shaving because I pay $0.03 a kilowatt hour at night and $0.27 a kilowatt hour during dinner rush. So tonight we made dinner off the power that came stored on this thing when it arrived. We used the microwave, the kettle, and the air fryer.
I'm looking forward to all the cool things I can do with this. But mainly knowing next winter if we have another ice storm I'll have some power.

Order number 3905.
It hás been 9 days sincer order and paymente. Hás not been sent neither no reply to emails.
Would like to get a refund

Customer service was quick, communication was great!

Great customer service.