Petsy Pet Insurance Reviews 

As a DVM4 veterinary student, I actually spent about a month during my rotations comparing different pet insurance providers and policies because I wanted to be able to give clients a recommendation I genuinely felt confident in when they asked. After comparing the details, Petsy really stood out to me. I particularly like their approach to removing sub-limits, because having a large annual coverage limit doesn't mean much if separate caps prevent you from actually using it when your pet develops an expensive condition. Their policies feel much more focused on providing meaningful protection when you actually need it, rather than simply looking good on paper.

What stood out to me even more, though, was Dan and Mon's genuine passion for pets and their protection. When you compare Petsy's policies with other providers, their intentions really shine through; you get the sense that they're trying to solve the problems pet owners actually face when their animals become sick, rather than simply selling you another insurance policy. As someone who will soon be working as a veterinarian and regularly seeing the financial decisions owners have to make during emergencies, Petsy is the provider I feel most comfortable recommending. Mon and Dan, best of luck with Petsy! I genuinely believe your company will succeed because the compassion and care you have for pets are so clearly built into the brand.

Signed Chilli up for pet insurance as a kitten, and it's really paid off. Never expected to need it for a dental procedure at just 2 years old, but he ended up needing 5 teeth out. Was glad dental was actually covered under the policy as my older two couldn't get dental coverage since i started their insurance late. Submitting the claim was straightforward, and it was processed within 48 hours. Would recommend to other pet owners.

Claims are easy to make and great peace of mind.

We've had nothing but positive communication with Petsy. I have never had pet insurance before but decided with our new puppy to get it. Wowwww thank goodness we did. Regardless of her problem Petsey has been there for us.

They made a very stressful situation so much easier with their professionalism, speed and genuine care.

Petsy is truly just so easy to manage and easy to make a claim with. My baby has been suffering with ear infections and has been back and forth to the vet. Petsy make it so easy and stress free when making a claim. Simply upload the invoice, submit and thats all there is to it . Having such peace of mind when it comes to my baby and his care is amazing and I can not recommend petsy enough to everyone.

I cannot recommend Petsy enough! After dealing with standard pet insurance companies in the past that make you jump through hoops, Petsy has been a breath of fresh air. Their claims process is incredibly fast, entirely paperless, and stress-free. My last claim was approved and paid out within days. If you want a pet insurer that actually supports you when your vet bills pile up, this is the one

I love that I’m talking with people and not with robots. The responses and time frames are also clear and address my questions and concerns. Overall I’m very happy with Petsy

We've been with Petsy for 3years now for both our dogs and they are fantastic! Cannot fault them! We have lodged multiple claims over the years and always experienced and easy carefree process while doing so. They make it super easy to lodge a claim and our claims have always been approved within a few days and the money back in our account within the week. We have never had a claim questioned or refused. I highly recommend Petsy for pet insurance and will definitely be staying with them for as long as our dogs live.

I found Petsy from Costco last year and have now three of our pets with Petsy. The claims are super simple they take care of everything and even follow up to ensure all is okay. The service is outstanding and I know why our vet says they are the best pet insurance

Worked with the guys at Petsy Pet Insurance for a brief period and had nothing short of a fantastic time there. Genuine people who care about what they do and go above and beyond. Can't recommend them enough!!

I've been with Petsy for about 3 years and have always found them to be exceptional. They are on the more expensive side but the process for creating the claims is very easy (it prob takes me less than a minute) and the payouts are usually within a couple of work days, and always without hassle. My cat has had some larger issues (hyperthyroidism) requiring substantial (/expensive) treatment and, recently, a number of ear infections. The process for claiming all of these has been the same and I've never had an issue. Pre existing aren't covered, as expected. Recommend.

Extremely helpful and a must have for your pet

I had to take my cat in for a check up (Which was included in my policy) regarding her bad breath, and overall health. She has no pre existing conditions, and they turned down my claim anyway. Additionally they made it look like my dental care was added when I knew it wasn't going to be added til much later in my policy.

I don’t agree with the current policies that restrict dental care. This area could definitely be improved to provide more comprehensive coverage for pet owners. Additionally, the delayed full coverage period—taking six months after the first payment—is far too long and should be reconsidered.

Have had them ever since i got my first kitten almost a year ago , she had some problems over the past 6 months , but the team has been great in communication and have had no problems with the claims . Highly recommended.

Petsy is our first ever pet insurance and they will be our last! Absolutely amazing, our beautiful kitten had an accidental poisoning at 5 months old resulting in emergency vet stay and ongoing blood tests leaving us out of pocket over $4,000!! This left our family extremely worried, Petsy was easy to communicate with and processed our claim very quickly. There was no fuss or arguing, everything was done quickly and professionally. We are very happy with this company 5 stars! 🌟

Have been a customer for years and am very happy. This has to be the best pet insurance.

My dog has been covered by Petsy for almost 3 years. Recently he needed surgery to correct his rear kneecaps and alignment problems. His dew claws were also removed as he was catching them on things. I’m covered for 90% of costs, with a $500 excess fee. I put in a claim which was covered without any issues. A few days after surgery my dog became unwell and needed a veterinary appointment. All sorted, we left with medication costing $215, I couldn’t work out if these would be covered. I put in a claim, the total amount was covered. I was relieved and pleased. Along the process Pesty kept me informed, which was great

I've been with Petsy pet insurance for over 6 years now and have just insured my third pet with them. You won't get caught out with this coverage like others. Trust me I've been with others and have got caught out with fine print. Fast claims, good customer service. Fair prices. In fact you get what you pay for when it comes to insurance.

Just made what must’ve been our 6th claim for an ongoing skin condition. Payment made to the vet so I just pay the difference. Super quick turnaround and just wholesome and human customer support. Love Petsy and their team