My cats came from a rescue with insurance with Pet cut. I was called up by a very direct and unfriendly caller with a plan to offer me. When I said that I would check with another provider before c... See more
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See what reviewers are saying
Do NOT sign up with Pet-n-Sur, you are locked into a Contract, and then they make you jump through hoops to claim and refuse to pay out, finding any excuse which is NOT relevant to the claim. Complet... See more
Worst insurance company read reviws before going with this company. Un trust worthy / wish I had reviewed this company 2 years ago before flushing hard earned money down the drain -10 stars all round,... See more
When I go online to check out quotes I don't expect to be bombarded with phone calls. This company is out the gate. I am glad after reading the reviews on here that I didn't go with them. Super expens... See more
Company details
Contact info
445 Karangahape Road, 1010, Auckland, New Zealand
- 0800 738 678
- admin@petnsur.co.nz
- petnsur.co.nz
1.6
Bad
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great customer care!
The team at Petnsur are always friendly and helpfully reply to emails promptly. Great customer care!
March 14, 2017
Unprompted review
Seems the best value for money
Did my research on several pet insurance offerings by the big companies and this small company seemed to offer the best value for money, and the best for my ability to pay (I am on the Super so not able to spend willy-nily) for my Greyhound. This policy gives me peace of mind that if my dog were to be injured I could have her needs met!
June 8, 2016
Unprompted review
Pet N Sur
I am pretty pleased with the insurance the only thing I don't like is when you need to phone them and it goes to an answer service who pass on message and you have to wait for someone to phone you back which can take hours, not very convenient for busy people that can't answer their phones any old time. It really is a huge hassle and not good customer service.
June 2, 2016
Unprompted review
Fantastic company to deal with!!!'
We have been very happy with your service you never miss a beat thank you
June 2, 2016
Unprompted review
Best insurance
I love how easy it is to get pet insurances, quick and more importantly cheap. I had recently looked at trademe just to compare the prices and was wondering why I bothered as it was so much more expensive.
June 2, 2016
Unprompted review
Pet n Sur is fantastic.
We have three dogs with insurance, and every so often we submit claims. Its super helpful and huge peace of mind to know that we can seek vet care and that Pet n sur will have our back. Customers for life. Thanks Pet n Sur. 5 stars without question from us.
June 2, 2016
Unprompted review
Our Cat is treated like a family member
Pet-N-Sur is a fantastic service and gives us peace of mind in the knowledge that if anything happens to our loved moggy, that we can spare no expensive getting him the best treatment. Family pets are loved just as much as a family member, so it's lovely to know that we have our Jake covered.
May 20, 2016
Unprompted review
Lumpy Pooch
Excellent service and easy to deal with. No dramas when we had to get our pooch (who developed strange lumps) operated on. Quick refund of our vet bills once we sent the paperwork in.
Easy manageable monthly subscription too. Thanks Pet N Sur
May 19, 2016
Unprompted review
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