Everything was very well organized and incredibly fast. In less than 10 minutes, my car was parked and I was on my way to the airport. The service was excellent from start to finish. They even calle... See more
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Via Parkos: Valet Parking van Jet-Lux te Dusseldorf gevonden. Goede instructies, de auto werd met paar minuten opgehaald. Bij terugkomst was de auto er ook weer binnen enkele minuten op de afgesproken... See more
Terrible experience. When we reached out to Parkos for help, their customer service completely brushed us off, washed their hands of the issue, and blamed us for a minor time shift—refusing to refund... See more
Company replied
I am satisfied with the service, the prompt shuttle transfer, and the communication. My original reservation at the FastPark location was changed at the last minute to ParkPremier, and I was informe... See more
Company replied
Company details
Written by the company
Parkos helpt reizigers om eenvoudig en zorgeloos een parkeerplek bij de luchthaven te vinden en te boeken. We vergelijken zorgvuldig geselecteerde parkeeraanbieders en helpen je, op basis van jouw parkeerwensen en duizenden ervaringen van andere reizigers, de juiste keuze te maken. Parkos verzorgt de boeking; de parkeerservice zelf wordt uitgevoerd door onze partners. Zo weet je vooraf waar je aan toe bent en ga je met een gerust gevoel op reis.
Contact info
Boumaboulevard 77, 9723 ZS, Groningen, Netherlands
- parkos.nl
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4.1
Great
23K reviews
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NOBODY PICKED US UP
Waiting for more then an hour and still no answer. In the beginning he told us 15 minutes and after 15 minutes still no one to be there to pick us up at the airport after being tired from traveling. Calling him to ask Where he is and he told us 10 minutes. After half an hour calling him again and no answer. Called 8 times and we are cold and tired. STILL NO ONE SHOWING UP. Its like more than an hour passing by and we took an uber to the car park. Worst experience ever
August 31, 2026
Unprompted review
Reply from Parkos.nl
Hi Meys,
Thank you for sharing your review. We are truly sorry to hear that you waited over an hour for the airport pickup, could not reach the driver, and had to take an Uber to the car park. Parkos is an online comparison platform and doesn't provide the service, this is done by the parking provider you booked via our website.
We tried locating your reservation in our system, but unfortunately, we weren’t able to find it with your name only. If you still need assistance, please reach out to our customer service team and mention your reservation number, so we can help you resolve the issue. Our team is available seven days a week.
We look forward to welcoming you again and provide a better experience!
Team Parkos
Everything went as planned and…
Everything went as planned and indicated.
August 21, 2026
Unprompted review
Reply from Parkos.nl
Hi Liviu, thank you for taking the time to leave a review. I’m Parker, the digital colleague of the Parkos team. We’re pleased to hear that everything went according to plan and as indicated.
We hope the rest of your trip went well and look forward to welcoming you back. Have a nice day!
Kind regards,
Team Parkos
Everything went smooth and fast
Everything went smooth and fast. Have no complaints
August 28, 2026
Unprompted review
Everything was very well organized and…
Everything was very well organized and incredibly fast. In less than 10 minutes, my car was parked and I was on my way to the airport.
The service was excellent from start to finish. They even called me themselves to check my arrival time and make sure everything was arranged.
The staff were extremely helpful, friendly, and professional. I was very impressed with the service and would definitely use them again. Highly recommended!
August 27, 2026
Unprompted review
I am satisfied with the service
I am satisfied with the service, the prompt shuttle transfer, and the communication. My original reservation at the FastPark location was changed at the last minute to ParkPremier, and I was informed by SMS, which I fortunately checked just before leaving home.
It is important to note that the ParkPremier parking area is currently not paved and consists of gravel. This was not a problem for me, but I can imagine that some people may prefer a paved parking surface.
The location also does not have a waiting area or toilet facilities where you can wait until you are taken to the airport.
August 25, 2026
Unprompted review
Reply from Parkos.nl
Dear Wim,
Thank you very much for taking the time to share your review on our site. We apologize for the inconvenience caused by the last-minute location change and for any discomfort regarding the unpaved gravel surface and the lack of a waiting area or toilet facilities on-site.
We are delighted to hear that you were satisfied with the service, the prompt shuttle transfer, and the clear SMS communication before your departure. Your detailed notes about the gravel parking and the available amenities are extremely valuable, as they help us ensure that all information provided to travelers is as accurate and transparent as possible.
We truly appreciate your positive feedback and your thoughtful insights. Have a wonderful day ahead.
Best regards,
Team Parkos.
Drivers are friendly and car stands dry…
Drivers are friendly and car stands dry and save in parking garage.I really recommend it and price is good.
August 21, 2026
Unprompted review
Support is bad
When all is good, it is ok.
But when you need help, you cannot find anybody.
I reserved a park spot, and needed to change it in the last 24 hours; I could not reach anybody from the garage. Then I checked the Google reviews for the garage; nobody can reach out to them. Do you know what Parkos said: "Please reach out to them; we can not help for the last 24 hours." :D
August 21, 2026
Unprompted review
Reply from Parkos.nl
Hi Faruk,
Thank you for sharing your feedback.
We can see that we previously had contact via our live chat regarding your request to cancel your reservation within 24 hours of arrival.
As stated in the general terms and conditions agreed to during booking, cancellations within 24 hours of the start time are no longer possible. As a comparison platform rather than the park owner, we hold clear agreements with our partners. When a booking is confirmed, the car park allocates resources, incurs costs, and schedules staff specifically for your arrival.
For future trips, we recommend adding our cancellation guarantee during checkout, which allows you to cancel up to one minute before arrival. Alternatively, you may be able to contact your travel insurance provider to claim these costs.
Wishing you a nice day.
Team Parkos
Great service for a fair price
Booking with Parkos is easy and for a fair price. Dropped the car in Düsseldorf and were brought to the terminal promptly. At bagage reclaim, called for shuttle pickup and waited less then 10 minutes. Car was ready for pickup.
August 20, 2026
Unprompted review
The Valet Company were there to meet us…
The Valet Company were there to meet us at Schiphol when we dropped off our car and they were friendly. A little delay to deliver the car on our return. But, it was very busy outside departures.
August 15, 2026
Unprompted review
Shuttle service was slow
August 12, 2026
Unprompted review
Reply from Parkos.nl
Beste Manish,
Bedankt voor het delen van je ervaring op ons platform. Onze oprechte excuses voor het ongemak door de trage shuttleservice bij Parkovia. We begrijpen heel goed dat je na het parkeren of landen zo snel mogelijk wilt doorreizen en dat wachttijden op dat moment erg vervelend zijn.
Parkos verzorgt als online vergelijkings- en boekingsplatform vooraf jouw reservering. De feitelijke uitvoering van het vervoer en het meegaan in het rittenschema vallen onder de directe verantwoordelijkheid van Parkovia. We nemen jouw feedback mee in het overleg met deze parkeerpartner om te zorgen dat de doorstroomtijden van de shuttlebus worden verbeterd.
We hopen dat de rest van je reis prettig is verlopen en begroeten je bij een volgend vertrek graag weer via ons platform om je een snellere ervaring te bieden.
Met vriendelijke groet,
Team Parkos.
We often book through Parkos, but never this one anymore
We often book through Parkos, but unfortunately this experience was disappointing.
It was not clear when booking that we would be dropped off at Terminal 1, while our flight departed from Terminal 3. We were left on a side path with no clear signs or luggage trolleys. With 2 large suitcases, 2 small suitcases and 2 carry-ons, finding our way to Terminal 3 took the 2 of us around 30 minutes. I think you can imagine the stress you get before you got to catch that plane.
For our return, we therefore decided not to use their transfer service and booked and pay for a taxi instead.
The automatic check-in and check-out of the car itself was easy and hassle-free.
July 30, 2026
Unprompted review
Reply from Parkos.nl
Hi Geronimo,
Thank you for sharing your review. We understand that being dropped off at Terminal 1 without clear directions or luggage trolleys made the journey to Terminal 3 stressful, and that you had to arrange a taxi for your return. We are sorry that this experience did not meet your expectations. Parkos is the booking platform, while the parking service is provided by our parking partners, and we would like to discuss this with the parking partner but unfortunately we can't locate your booking with only your first name and without reservation number. Feel free to reach out to our customer service if you need assistance.
We wish you a nice day!
Team Parkos
Terrible experience.
Terrible experience.
When we reached out to Parkos for help, their customer service completely brushed us off, washed their hands of the issue, and blamed us for a minor time shift—refusing to refund even the parking fee for a service that was never delivered. Zero accountability and zero support when things go wrong. Save your money and book elsewhere!
August 6, 2026
Unprompted review
Reply from Parkos.nl
Hoi Zlatko,
Thank you for sharing your review. We understand that the parking service of Fast Park Charleroi was not delivered as expected and that you felt unsupported after being refused a refund because of a minor time change. We are sorry this disappointing experience did not meet your expectations.
We would like to emphasize that an accurate schedule is very important for the parking providers. When you indicate that you will arrive at a specific time, a driver is scheduled for you at that moment, to prevent waiting times for you and other customers. Unfortunately, you arrived an hour and a half later without informing the parking provider in advance, which caused them to face unexpected change in schedule, causing waiting times for both you and other customers. The delay was therefore partly caused by your unexpected late arrival, meaning neither the parking provider nor Parkos can be held responsible for you missing your flight. We are sorry that you had this experience.
We wish you a nice day.
Team Parkos
Nice people good service
August 15, 2026
7 minutes walk to the Airport
Location - great, Facilites - Great, Reception staff - friendly.
Just not sure why my car was used during the time in the garage as a place to rest on the passenger seat? I think management should know about this as I am sure it is not one time occurance.
August 14, 2026
Unprompted review
it was easy to get to the parking lot…
it was easy to get to the parking lot and transfer to the airport and back. Everything was very smooth and friendly people
August 9, 2026
Unprompted review
Poor organization
Drop off went well. I was a little late and the staff were helpful in getting me quickly to the airport.
The return pickup was an absolute mess. We called for the shuttle bus at around 07:15. We didn't drive away from the car park until after 09:00. We called multiple times and were told over and over again that the bus would be there in a few minutes. When the bus would arrive it was always for another person. The staff showed little regard for the amount of time people had been waiting. When we finally got into the shuttle bus at least 10 other family’s had been waiting for anywhere from 2 hours to 30 mins. Perhaps premier parking needs to hire enough staff to make sure the process properly works.
August 13, 2026
Unprompted review
Reply from Parkos.nl
Hi Paul,
Thank you for sharing your review about our partner Parking Premier Zaventem - Exterieur. We are sorry to hear that, although the drop-off went smoothly, the return shuttle pickup involved a long wait and repeated delays due to poor coordination.
Parkos is the booking platform, while the parking and shuttle services are carried out by the provider. We are sorry that this experience did not meet your expectations. We will discuss the pickup process with the parking provider Parking Premier Zaventem. Your feedback helps us and our partners to improve the services!
We wish you a nice day!
Team Parkos
Horrible experience
Horrible experience! Broken entrance crane, no one answering the emergency call, broken ticket machine. The lady kept saying its working, until finally she sent us to another entrance which we did not know it exists. The bus ticket machine had system failure after i purchased the first tiket. I reserved the spot until 13:00. I came back and when wanted to go out at 12:50 it was showing I need to pay 8,26 euro extra. Whaat? I called the emergency line and without any explanation they said they will open the gate. Is this a scam type of thing trying to cash in your customers? Shame on you.
August 13, 2026
Unprompted review
Reply from Parkos.nl
Hi Cristina,
Thank you for taking the time to share your feedback.
We want every customer to receive the level of service they expect from us, we’re sorry to hear this wasn’t the case for you. That’s not the experience our partners or we aim to deliver.
We tried locating your reservation in our system, but unfortunately, we weren’t able to find it. If you still need assistance, please reach out to our customer service team so we can help you resolve the issue. Our team is available seven days a week.
We look forward to welcoming you again and provide a better experience!
Team Parkos
Perfect service
Perfect service, everything very well arranged. In no time we had our car and were travelling back home!
August 13, 2026
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