Svinando Reviews 

975
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 183 reviews, reviewers consistently had a great experience with this company. Customers frequently praise the fantastic selection of authentic Italian wines available at very competitive prices. People also find the website ordering process smooth and appreciate the sturdy, secure packaging used for shipping. Buyers often mention how delightful the products taste and how wonderful it is to discover unique regional varieties. Some reviewers were not happy with the delivery times, noting that international shipments often take several weeks to arrive from Italy. Consumers additionally mentioned occasional communication gaps, unexpected tracking issues, or difficulties with the courier service handling their packages.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous, reflecting a wide range of differing experiences. While many... See more

Product

People report positive experiences with product, expressing great satisfaction with the wide selection of... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and a fantastic... See more

Order

Reviewers highlight ambiguous aspects of order processes, with experiences varying widely among consumers.... See more

Quality

Customers report great satisfaction with the product quality, highlighting top-class, lovely deep-flavoured... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic deal on the Grande Alberone Zinfandel and the Aimone. Both wines are top class. Delivery was a little slow, and lacking in updates, but it was worth the wait.

Company replied

Rated 4 out of 5 stars

I ordered another case of red cannonau after the experience with the first was positive. I was advised that the consignment had been dispatched to Yodel, the carrier. After using the tracking info, Y... See more

Company replied

Rated 4 out of 5 stars

Order placed and acknowledged - being prepared - but then no further contact!! No email contact for a followup so eventually after 17 days i telephoned and the delivery was received the following d... See more

Company replied

Rated 5 out of 5 stars

Awesome the Puglian appasimento is punching well above it's weight at a great price, And two complimentary bottles and free delivery was the icing on the cake, Not the first time of using and it cert... See more

Company replied


Company details

  1. Wine Store

Written by the company

An Italian online Wine Shop: great wines, great deals.


Contact info

4.1

Great

TrustScore 4 out of 5

975 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.1

All reviews

(975)

171 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great wine

Fast, fuss-free ordering and speedy delivery. Lovely deep-flavoured wine with real depth and strength. Highly recommended.

April 1, 2026
Svinando logo

Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Ordered

Ordered , Delivered

March 31, 2026
Svinando logo

Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Great wine and great service

Great wine and great service. 4th time I have had this wine love it and great price

March 27, 2026
Svinando logo

Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Service

From start to finish every thing went like clockwork including delivery which arrived spot on time.
The box containing my wine was sturdy and well sealed.👍

March 6, 2026
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Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 3 out of 5 stars

Company is doing great just didn’t like…

Company is doing great just didn’t like the wine

March 9, 2026
Svinando logo

Reply from Svinando

Dear Customer,
We are sorry to hear that you did not enjoy our product, but we are confident that you will find other products in our range to suit your taste.
Our products consistently receive very high ratings. However, we do not rest on our laurels and continue to work hard to offer an ever-improving wine.

Kind regards,
Svinando Customer Service

Rated 5 out of 5 stars

Just bought our second case of 'Devoto…

Just bought our second case of 'Devoto Appassimento'. Really nice red wine that will suit most people as, given the alcohol content, (15%) it is sweeter than many other reds.

Reasonable delivery lead time, but on both occasions, notification of the delivery was on the day of or after the delivery had taken place; possibly the couriers fault.

I am cautious about buying anything that is advertised on FaceBook, but this is a genuine quality product which is sold at a great price.

I have no reservations in recommending it - great with cheese.

March 4, 2026
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Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Good range of wines

Good range of wines, competitively priced, with good delivery service.

November 29, 2025
Svinando logo

Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 2 out of 5 stars
Svinando logo

Reply from Svinando

Dear Customer,
We are truly sorry for the delay; we have just contacted the courier to find out what is going on. The order was dispatched from our warehouse on 11 March and we have not been informed of any issues, but we can see that delivery has not yet taken place.

As soon as we receive a response and understand what has happened and how we can assist you, we will contact you directly to inform you of the resolution.

If you need to speak directly to our freephone number, please call us on 08002605664.

We remain at your disposal for any further assistance.
Kind regards,
Svinando Customer Service

Rated 3 out of 5 stars

Great wine offers but let down by the…

Great wine offers but let down by the deliver timelines ( too long to deliver)

January 14, 2026
Svinando logo

Reply from Svinando

Dear Customer,
Thank you for your feedback. We are delighted that you enjoy our wine offers and appreciate your honest opinion regarding the delivery timelines.

We sincerely apologize for the longer delivery times and will continue working to improve this aspect of our service.

Thank you for your patience and understanding.
Best regards,
Customer Service Svinando Team

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