Really superb experience of trading in and looking to boost from their fantastic watch collection. Wanted to drop off in person but need not have worried for next time via insured courier. Felt... See more
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Company details
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Subdial is a home for watch enthusiasts to discover, manage and trade watches. We're turning the traditional dealer model on its head: our network-powered trading model allows users to take control of the collecting journey by accessing a global network of watches that aren't on the public markets.
Contact info
N1, London, United Kingdom
- 020 8068 2930
- support@subdial.com
- subdial.com
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Replied to 50% of negative reviews
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Helpfull & Professional did what they…
Helpfull & Professional did what they said they would do in a timely and professional manner
Another great deal with Subdial
This is my third transaction with Subdial and all have been very positive. The people I have engaged with have all been incredibly professional and friendly. In my thirty years of watch collecting I would say that Subdial have been far and away the best dealer that I have sold/bought from. Highly recommended.
Sundial made me the most generous…
Subdial made me the most generous offer.
Sent me a label and packaging for my item.
Arranged collection of my watch.
Received my watch, processed within 25 hrs and paid me the agreed amount.
Nearly always you expect the company to try and haggle you out of some money for some nonsense they try to find at the last minute.
But not these guys, they paid me the agreed amount first time.
Really can’t fault the service.
And you can WhatsApp them if you have questions etc
Exceptional watch business
First class service, great platform and friendly staff. Their selection and variety of watches for sale is exceptional.
Subdial are exceptional.
I couldn’t be happier with my experience purchasing from Subdial. From start to finish, the service was absolutely exceptional. Communication was prompt, professional, and reassuring throughout the entire process, making the purchase feel seamless and enjoyable.
When my watch arrived yesterday, I was genuinely impressed by the presentation. The packaging was immaculate, incredibly secure, and clearly showed the care and attention that Subdial puts into every order. Opening the parcel felt like a luxury experience in itself.
Most importantly, the watch was exactly as described and exceeded my expectations. It arrived in fantastic condition and looked even better in person than in the photos.
If you're considering buying a watch from Subdial, I would wholeheartedly recommend them. Outstanding service, first-class packaging, and a truly premium buying experience. I’ll certainly be returning for future purchases.
Got a reasonable offer part exchanging…
Got a reasonable offer part exchanging for another watch. Process was great, with one little hiccup quickly sorted by Ed.
New watch was as described and stunning. Would definitely use Subdial again!
Great Service | Great Watch
Great service - great watch
Easy trade process, good communication
Thanks
Great company to work with for selling…
Great company to work with for selling my watch. Good experience and thank you.
A+++ CUSTOMER SERVICE!
Absolute pleasure dealing with subdial as usual who always make every experience unreal. Karl was great from start to finish always answering all my questions and helping get the best trade and a big thank you to Chrissy for the help on the phone when it came time to shipping. Your whole team never disappoints on customer service which is why we will always be repeat buyers! Thank you!!!!
Loved the willingness to negotiate to…
Loved the willingness to negotiate to get the deal done. The Vacheron I bought was immaculate and I'm delighted with it.
Simply the best in this business
Simply the best in this business, too bad I live outside the UK, however I will try to do more business with SD, the biggest ones!
Exceptional Service from Start to Finish
Thanks to Subdial for your simple and stress free Service of selling my Rolex Watch.
From the initial phone call and contact, the whole process from courier collection, advertisement, selling and payment was first class.
Subdial kept in contact regularly via email and wattsapp, and any questions I had were professionally dealt with immediately.
5 Stars isn’t enough
Thanks Subdial
Super watch and super service.
Seamless Trade-in Process
Process for trading my watch in against another watch was straightforward, and very well communicated at every stage. Drop-off and Pick-up worked very well, and everyone was very friendly and exceptionally knowledgeable.
Subdial experience
Alice,Cassidy, Karl and the team were very helpful and easy to deal with.
Always pleasant, sociable and enjoyable to sell and buy with Subdial. Great selection of watches as well. Clubhouse is also a lovely, safe environment.
Fantastic first experience with Sundial…
Fantastic first experience with Sundial - brilliant communication throughout. The whole sale process from my end was very easy to navigate and entirely transparent from start to finish. My sale/payment was quickly and efficiently processed and ultimately the Sundial platform provided a very user-friendly experience. Would definitely deal with again.
This is the second time that I have…
This is the second time that I have dealt with Sub Dial.
I find them to be competitive on price, fast to respond to questions and generally very reliable.
Superb Subdial
Well, ready to be disappointed dealing for the first time with a social media driven platform. How wrong can you be! Subdial have acted totally professionally from start to completion, I will go out of my way to do more business with Subdial in the future. Honest and accurate valuation, straightforward transaction and prompt payment. Well done Subdial x
Seamless, friendly and professional
Could not have been quicker, smoother or more friendly or professional. Great experience and friendly folk.
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