I don’t understand this way of ordering shoes , my grandson sends me what he wants and I order, I never know what the price is or how to buy. Older women who is not good with computers do it’s a bit c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Review summary
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Reviews shaping this summary
I enjoy the wide variety and availability of shoes. The delivery system can be baffling at times. Took about almost a month to receive an order within the purchases I’ve made. I enjoy the site for hav... See more
Company replied
I have purchased two pairs of shoes from StockX and both experiences were outstanding. I highly recommend StockX to everybody that I know. My first transaction was a couple years ago where I got a pai... See more
I appreciate the inspection and process of my orders . A couple of times my orders were stopped because of finding something when the product got to stock X. My orders are always in great condition a... See more
Company details
About StockX
Written by the company
Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.
How It Works
We strive to be the Marketplace of Current Culture. Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories, now including used sneakers, vintage fashion, and more, for customers in the United States.Shop With Confidence
Every item in our Verified Marketplace goes through our proprietary, multi-step verification process, or comes directly from a StockX Verified Seller who has met StockX’s rigorous standards for condition, safety, and security. On the Listings Marketplace, every seller has verified their identity, and StockX verification is available for purchase on eligible items. Every purchase on the Verified, Listings, and Live Marketplace is backed by our Buyer Promise.Learn more about Our Process process here.
The Power's In Your Hands
Buying on StockX We don’t determine the price, you do. As a live marketplace, StockX empowers you to Make an Offer or Buy Now at real-time prices that reflect the current demand.Shop Now
What's Else Are People Saying?
"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal
StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value. Read more about StockX. Questions? Learn more and chat with an agent in our Help Center.Our Buyer Promise
Shop with confidence
At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.
Learn more about our Buyer Promise here.
Contact info
1046 Woodward Ave, 48226, Detroit, United States
- stockx.com
4.2
Great
284K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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How this company uses Trustpilot
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Company and delivery service doing an…
Company and delivery service doing an excellent job
September 5, 2026
Every aspect from ordering the shoes to…
Every aspect from ordering the shoes to the delivery went smoothly!
September 5, 2026
Communication with your support team is…
Communication with your support team is 0. Got my money back because shoes failed verification, but received 10 euros less.
August 28, 2026
After waiting 2 weeks
After waiting 2 weeks, my order was cancelled and money refunded. I think there should be a better way to confirm if there a legitimate seller before taking payment. The problem I had was that after 2 weeks of waiting, now I am unable to make this purchase anywhere else because they have sold out. Also I can’t understand how if they haven’t received them yet, why am I ask to spend $30 additional at check out and get the item the next day
September 3, 2026
Great selection
Selection was my main reason for selecting StockX. The communication was great while waiting for my shoes to be processed.
August 27, 2026
Bad Business Practices
It said sneakers were new & verified but I noticed obvious wear as well as lintballs in the heel of inner shoe from socks.
August 28, 2026
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