StockX Reviews 

283,339
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 55,691 reviews, reviewers had a great experience with this company. Customers truly love the wide selection of items available, noting that shopping on the platform is straightforward, convenient, and very easy to navigate. Shoppers frequently praise the reliable authentication process, which ensures that products arrive safely in pristine condition and match their exact descriptions. Though some people experienced noticeable shipping delays, receiving their packages much later than expected or struggling with quite frustrating tracking issues. Others pointed out that unexpected service charges and high delivery fees made the final totals significantly higher than initially anticipated by buyers.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive exactly as described and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting super fast shipping and... See more

Quality

Consumers find quality to be positive, regularly noting that items arrive in mint condition, perfectly brand... See more

Order

Clients share ambiguous opinions on order experiences, balancing praise for the simple online purchasing... See more

Price

Customers consistently note ambiguous experiences with price, as opinions on costs vary widely among users.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I don’t understand this way of ordering shoes , my grandson sends me what he wants and I order, I never know what the price is or how to buy. Older women who is not good with computers do it’s a bit c... See more

Company replied

Rated 4 out of 5 stars

I enjoy the wide variety and availability of shoes. The delivery system can be baffling at times. Took about almost a month to receive an order within the purchases I’ve made. I enjoy the site for hav... See more

Company replied

Rated 5 out of 5 stars

I have purchased two pairs of shoes from StockX and both experiences were outstanding. I highly recommend StockX to everybody that I know. My first transaction was a couple years ago where I got a pai... See more

Rated 5 out of 5 stars

I appreciate the inspection and process of my orders . A couple of times my orders were stopped because of finding something when the product got to stock X. My orders are always in great condition a... See more


Company details

  1. Online Marketplace
  2. Collectibles Store
  3. Electronics Store
  4. Shoe Store
  5. Vintage Clothing Store

About StockX

Written by the company

Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.

How It Works

We strive to be the Marketplace of Current Culture.

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories, now including used sneakers, vintage fashion, and more, for customers in the United States.

Shop With Confidence

Every item in our Verified Marketplace goes through our proprietary, multi-step verification process, or comes directly from a StockX Verified Seller who has met StockX’s rigorous standards for condition, safety, and security. On the Listings Marketplace, every seller has verified their identity, and StockX verification is available for purchase on eligible items. Every purchase on the Verified, Listings, and Live Marketplace is backed by our Buyer Promise.

Learn more about Our Process process here.

The Power's In Your Hands

Buying on StockX

We don’t determine the price, you do. As a live marketplace, StockX empowers you to Make an Offer or Buy Now at real-time prices that reflect the current demand.

Shop Now

Selling on StockX

Whether you’re looking to make quick cash or start a reselling business, we have the tools to help you succeed.

What's Else Are People Saying?

"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal

StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value.

Read more about StockX
.

Questions?

Learn more and chat with an agent in our Help Center.

Our Buyer Promise

Shop with confidence

At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.

Learn more about our Buyer Promise here.


Contact info

  • 1046 Woodward Ave, 48226, Detroit, United States

  • stockx.com

4.2

Great

TrustScore 4 out of 5

283K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.2

All reviews

(283,339)

67,050 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼…

👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼

August 27, 2026
Rated 5 out of 5 stars

First time buyer

Easy app to use and saw different products listed easy to checkout and came fairly quick for a reselling site as its my first time using any kind of reselling site eBay and this was great

August 27, 2026
Rated 5 out of 5 stars

I am very satisfied

I am very satisfied. Everything went smoothly and without issues, from the order to the delivery. Returning the item was also problem-free, the support team was very accommodating and helpful

August 26, 2026
Rated 5 out of 5 stars

Trust promise & fairness

First of all it’s trust.
Secondly promise time for delivery.
Thirdly fair bidding.
I have bought number of pairs from you guys. Every pair reaches to me in perfect condition except one pair AJ11 Pantone. It was some other box. I couldn’t recorded opening video so that’s why I didn’t raise the complaint. Else you guys are OG

September 5, 2026
Rated 4 out of 5 stars

STELLAR CUSTOMER SERVICE!!!

I was, at first very disappointed with my experience due to having paid extra for express shipping and still not having gotten my new adidas after 12 days, but then I emailed stockx and told them what was going on and they refunded my entire purchase and let me keep my adidas which showed up on the 14th day. So, all in all, im gonna give them 5 stars cause their customer service was stellar even if their handling times were too long. Definitely recommend.

July 27, 2026

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