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StockX Reviews 

294,102
•
TrustScore 4 out of 5

4.2

Online Marketplace
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While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 60,752 reviews, reviewers had a great experience with this company. Customers are genuinely thrilled with the remarkably fast delivery times and discovering rare, hard-to-find sneakers arriving in pristine condition. Many people frequently state that the digital platform is exceptionally easy to navigate when searching for wonderful deals on authentic footwear. Some reviewers were not happy with unexpected delivery delays, extended waiting periods, and the extra service fees that kept adding up during their online purchases. Others also noted frustrating experiences involving incorrect shipping addresses, unhelpful automated customer support responses, and difficulties when attempting to cancel orders.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many customers expressing satisfaction regarding... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping times and packages... See more

Quality

Customers had ambiguous experiences with quality, as many reviewers praised receiving perfect sneakers in... See more

Order

People report ambiguous experiences with order processes, as many reviewers express satisfaction with timely... See more

Price

Users describe ambiguous interactions with price, as some consumers highlight finding great deals and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I think it would be better to have a list of things you check for authentication, or some kind of proof the items bought are actually authenticated for the buyer! Great service, but would be cool to... See more

Rated 5 out of 5 stars

Excellent first time purchase experience on StockX. Our 12 yr old boy got his size 11.5 Ja4's and he was so excited! Came with the Verified Tag and the sneakers were PERFECT!! Got here 2 days befor... See more

Rated 5 out of 5 stars

It was fabulous to be able to find the shoes my wife once loved several years ago, still available through StockX. Extraordinary merchant with an amazing ability to source unique shoes!

Rated 5 out of 5 stars

As a soccer player that plays CAM this is awesome!!! Yo gang listen it beautiful and matter fact the quality and feel of these cleats amazing oohhhh can’t wait to play a full game wit these. Just got... See more

Company details

  1. Online Marketplace
  2. also in
  3. Collectibles Store
  4. Electronics Store
  5. Shoe Store
  6. Vintage Clothing Store

About StockX

Written by the company

Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.

How It Works

We strive to be the Marketplace of Current Culture.

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories, now including used sneakers, vintage fashion, and more, for customers in the United States.

Shop With Confidence

Every item in our Verified Marketplace goes through our proprietary, multi-step verification process, or comes directly from a StockX Verified Seller who has met StockX’s rigorous standards for condition, safety, and security. On the Listings Marketplace, every seller has verified their identity, and StockX verification is available for purchase on eligible items. Every purchase on the Verified, Listings, and Live Marketplace is backed by our Buyer Promise.

Learn more about Our Process process here.

The Power's In Your Hands

Buying on StockX

We don’t determine the price, you do. As a live marketplace, StockX empowers you to Make an Offer or Buy Now at real-time prices that reflect the current demand.

Shop Now

Selling on StockX

Whether you’re looking to make quick cash or start a reselling business, we have the tools to help you succeed.

What's Else Are People Saying?

"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal

StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value.

Read more about StockX.

Questions?

Learn more and chat with an agent in our Help Center.

Our Buyer Promise

Shop with confidence

At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.

Learn more about our Buyer Promise here.

Contact info

  • 1046 Woodward Ave, 48226, Detroit, United States

  • stockx.com

4.2

Great

TrustScore 4 out of 5

294K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(294,102)

74,042 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I ordered this item specifically…

I ordered this item specifically because it was advertised as the **original 2015 action figure**, but I received the 2025 re-release instead. I understand mistakes can happen, but I don't believe asking me to return the incorrect item for a refund is an appropriate resolution.

I purchased the item based on the listing and expect to receive what was advertised and what I paid for. I'm not looking for a refund; I'm simply asking for the original 2015 figure that was and is still listed for sale. I would appreciate the seller taking responsibility for the incorrect listing and making this right by providing the item that was actually advertised.

November 4, 2026
Rated 5 out of 5 stars

I ordered the shoes on a Tuesday

I ordered the shoes on a Tuesday, I paid extra to have them delivered on Friday for a birthday present for my stepson. The shoes were shipped same day, and showed up at my door overnight. Pricing was on point, even with paying a higher shipping cost. Shoes are perfect.

November 4, 2026

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