Standert Bicycles Reviews 

426
TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

I bought a Standert Kieswerk partly because of the advertised tyre clearance and the versatility that comes with being able to run wide gravel tyres. Unfortunately, the actual clearance at th... See more

Rated 5 out of 5 stars

The frame came with high quality bearings n fittings, and a beautiful finish thats holding up well so far to all day rain/mud rides. The geo is comfy for me so far, no problem spending 6+ hrs in da sa... See more

Company replied

Rated 5 out of 5 stars

I've purchased a steal road bike frame set “Pfadfinder" from Standert bike. Sales, product tech., logistics team were customer-friendly and showed quick response to my requests. This purchase made... See more

Company replied

Rated 5 out of 5 stars

Everything went super smoothly and quickly ! Alex, the salesman, was very reactive when I asked about few modifications in my order. He even sped the process up to get my bike faster ! By getting prec... See more

Company replied

Company details

  1. Bicycle Store
  2. Road Cycling

Written by the company

Standert Bicycles is a rider owned performance and urban bike brand from Berlin that is filling the gap between bespoke bicycles and mass production.


Contact info

4.2

Great

TrustScore 4 out of 5

426 reviews

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4.2

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(426)

28 reviews in the last 12 months

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Rated 2 out of 5 stars

Disappointing tyre clearance on the Standert Kieswerk.

I bought a Standert Kieswerk partly because of the advertised tyre clearance and the versatility that comes with being able to run wide gravel tyres.

Unfortunately, the actual clearance at the rear is much tighter than I expected. In my case, I was running a 45 mm tyre, so already below the advertised maximum. Even then, due to normal wheel and tyre flex while riding, the tyre made contact with the chainstay. This caused visible paint damage and also a small groove in the frame.

I contacted Standert and provided photos and videos of the issue. Their conclusion was that this was not considered a product defect and that the damage was not covered under warranty. They did offer a €100 voucher as a gesture of goodwill.

What I find most disappointing is that a bike advertised with clearance for up to 50 mm tyres can already suffer frame contact with a 45 mm tyre in normal use. In my opinion, tyre clearance should include enough margin for normal tyre and wheel flex, tolerances and real-world gravel riding.

The Kieswerk itself is a very nice bike and it rides really well, which makes this situation even more frustrating. However, based on my experience, I would be very cautious about running wider tyres on this frame and I am disappointed with how the issue was handled.

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

Kreissäge RS: A huge disappointment and non-existent customer support

I purchased the Kreissäge RS frameset in August 2025. As a professional bike mechanic working in a shop that carries top-tier brands (Cervélo, BMC, Orbea, Cube...), I set up and build high-end bikes on a daily basis. I had high expectations for this Standert, but its real-world handling turned out to be a mechanical nightmare—something I’ve never experienced on any other bike.
Key issues observed:
Catastrophic fork flex: As soon as you get out of the saddle and lean the bike even slightly, the fork flexes so much that the brake rotor rubs violently against the caliper. Out of the saddle at full power, it sounds like a clanking tin can.
Unstable and dangerous steering: The front end becomes vague and erratic under load. It’s extremely unsettling and, honestly, quite scary.
In my opinion, the aluminum frame itself isn't the issue: it's the carbon fork, which is very poorly made and severely lacks lateral stiffness.
The worst part is Standert's response:
After reaching out to them directly to find a solution to this obvious flaw, I was simply told that it was "normal". For a €2,000 frameset, that is completely unacceptable.
Verdict:
After less than a year, I ended up stripping the bike down and moving all my components onto an aluminum frame from another well-reputed brand. Instant result: zero rotor rub, a rock-solid front end, and perfect stiffness.
In short: €2,000 spent on a poorly designed product and customer service that sweeps safety issues under the rug. Save your money.

May 20, 2026
Unprompted review
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Reply from Standert Bicycles

Hi Maxime,

Thank you for sharing your feedback.

We stand by the care our support team provides, but we take safety and performance feedback very seriously. I’ve consulted directly with our product team regarding your experience, and we would welcome the opportunity to inspect your frame and fork to evaluate the situation further and discuss potential replacement options.

I have just sent you an email so we can address this directly with you.

We look forward to your reply.

Rated 2 out of 5 stars

Nice bike - bad paint job

First of all the bike is comfortable and still feels fairly aggressive so it works for me both for bikepacking as well as racing. I obviously like the fact that it’s steel and has a threaded BB.
Also with its classic look and paint job it looks very good…until it does not! Unfortunately the paint starts to go off in different places without reason. It’s just badly painted on the frame and falls off. Thats extremely disappointing for a bike this price and supposedly made for adventure. I guess it will get worse over time. Never experienced that with other brands. No support from Standert since paint is not part of the warranty. Wouldn’t recommend this bike bc of that - looks matter especially for this price.

June 3, 2026
Unprompted review
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Reply from Standert Bicycles

Hi Moritz,

Thanks for getting back to us.

As we previously mentioned, this type of issue can unfortunately happen with any brand when applying or removing frame protection wrap. Because it's tied to third-party modifications, it isn't covered under our standard warranty.

That said, we'd love to help get you back on the road. We are more than happy to offer you a discount on a replacement frame. Please let us know if you'd like to explore this, or if we can help you with anything else at all.

Best,
Team Standert

Rated 4 out of 5 stars

Bad experience turned into a good one

I ordered a bike from Standert on April 3rd. I was really excited about it. After a lot of trying to communicate with Standert with no real succes I got the a message after six weeks that there was an error in the system and my bike was no longer available. These things can happen, but I would except some more communication and transparency from Standert. Updates about the process for example would help a lot.

Moving of the warehouse and changing phone system is understandable, but not a good enough excuse for the lack of communication i’ve received.

Luckily Josh turned my experience around and helped me a lot with a solution. He was really helpful and communication was much better.

Thanks Josh!

May 13, 2026
Unprompted review
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Reply from Standert Bicycles

Hi Thijmen,

Thank you for the review.

We totally understand your frustration with your order and we are looking into this internally.

I can see one of our team is looking into this and will come back to you over the next couple days with an update.

We are currently experiencing some issues with our phone line which is why you can not get through but we appreciate the feedback on this.

Apologies once again and thanks for bearing with us.

Team Standert.

Rated 5 out of 5 stars

Incredible customer service!

Every time I've reached out, the experience has just been great. Josh was particularly helpful on my recent enquiry and I couldn't be more pleased with the outcome!

May 11, 2026
Unprompted review
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Reply from Standert Bicycles

Hi Ryan, Thank you so much for the kind review, we will share your feedback with Josh also!

Team Standert.

Rated 5 out of 5 stars

i really liked the design but it is the…

i really liked the design but it is the performance what really impressed me! the feelings on the bike are simply great and i really appreciate all the knowledge the standert team puts into make this possible!

February 4, 2026
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Reply from Standert Bicycles

Thanks Ignacio for such kind words and for the great review.

Team Standert.

Rated 1 out of 5 stars

Months-long warranty process, constant chasing, no reliable follow-through

I’m very disappointed with Standert’s handling of my warranty case for a faulty left SRAM shifter. I first reported the issue in November 2025 and provided the requested information. From there, the process dragged on for months, with slow responses, unclear ownership of the case, and repeated requests for details I had already shared.

I was instructed to send parts in, then later told additional or different parts were needed for the warranty claim. The case also appeared to change hands, and I repeatedly had to follow up for basic status updates because nothing was communicated proactively.

In March 2026, I was told a replacement shifter was “on the way.” However, by April 2026, 7 weeks later, I still had not received it. When I asked for an update, I was again asked to provide the order number or alternative email to locate the shipment, despite the long email history and previous confirmation. As of today I have still not received a response to my two latest emails from last week.

At this point, the issue isn’t just the defective part. It’s the lack of competent warranty case handling and logistics. A premium brand should be able to run a warranty process with clear instructions, consistent communication, and accurate tracking. Instead, this has been a months-long, frustrating experience that has eroded my trust in the company.

April 28, 2026
Unprompted review
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Reply from Standert Bicycles

Hi Martin,

Firstly we really want to apologise for the delays, this was simply not acceptable from our side and we have discussed internally how this could have been improved in the future.

Whilst we had a new HQ move and leading up to the season the delays were not good enough and we will take this feedback on and look to improve in the future.

I can see the new shifter has now been sent and on the way to you, please reach out if you need anything moving forward.

Team Standert.

Rated 5 out of 5 stars

Great!

I’ve had a truly great experience! The bike is of excellent quality, and you can really tell that attention has been paid to both details and materials. The design is unique and really stands out, which I absolutely love. On top of that, the customer service has been exceptional – quick responses, very helpful, and a genuine sense that they truly care about their customers. I cannot imagin bying a bike elsewhere. Highly recommended!

March 23, 2026
Unprompted review
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Reply from Standert Bicycles

Hey Anne,

Thank you so much for the kind review.

It is always great to hear such kind feedback, we will be sure to pass this over to the team.

Enjoy every ride!

Team Standert.

Rated 1 out of 5 stars

Great-looking bikes, but disappointing durability and aftercare.

I purchased a Pfadfinder around five years ago (new from Standert) and recently discovered cracks in both chainstays. Notably, neither crack is near a weld, and two independent bike shops were surprised to see both fail simultaneously. The likely causes suggested were a manufacturing defect, material inconsistency, or a design-related stress issue.

The bike has never been crashed or mistreated, has been regularly serviced, and always stored indoors in dry conditions. I’m also familiar with maintaining steel frames and have taken appropriate care.

Customer service was polite, but the response felt dismissive (including: "Its always sad when a bike dies :’(" within the initial response...). The issue was attributed to general wear, with links to maintenance guidance shared, and I was offered a 10% discount on a replacement frame. After further exchanges, it was made clear that as the bike was outside the two-year warranty so no additional support would be considered.

For context, I spoke with other cyclists and comparable manufacturers, where a more flexible, case-by-case approach is common - often including goodwill replacements, cost-price options, or “crash replacement” discounts of around 25% for issues close to the warranty period.

While I’ve really enjoyed the bike itself, this experience has reduced my confidence in the brand’s aftercare, and I’ll be looking elsewhere in future.

March 17, 2026
Unprompted review
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Reply from Standert Bicycles

Hi Jack,

Thanks for sharing your feedback with us. We genuinely value your input, even when the situation is tough. I know it’s frustrating when a bike is out of warranty, but our team has to follow specific protocols for older frames.

That said, I’m glad we could offer you the Crash Replacement Discount to help get you back on the road. If there’s anything else we can do to support you, just let us know.

Rated 4 out of 5 stars

Scope Wheels- decent price but unnecessary delay

Didn't realise that Standert sold Scope wheels till I upgraded my Pfadfinder alloy wheels. The price was right and I live in Berlin so great: I went to the shop and ordered them and was promised they would be ready for pickup in the next couple of days. Unfortunately, I had to remind them after a week of waiting.

December 2, 2025
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Reply from Standert Bicycles

Hey Jonathan,

Thanks for the review, always great to hear from a local!

Apologies for the delay, we will look into this internally but if there is anything we can do to push it to a 5 star then please let us know!

Take Care.

Rated 5 out of 5 stars

Best bike ever!

I'm from Belgium and ordered a Standert Kreissäge in the Fresh RAW execution at the beginning of this year. I was in contact with Marlon and the ordering process went very smoothly. All my questions were answered, including those about changing the wheels. A proposal was made for the beautiful Scope carbon wheels, which I am extremely happy with!

The delivery was in two parts: first the bike and then the wheels, but that all worked out fine with a little help from my son. Following a recent price reduction, I was even promised a refund. I haven't received it yet, but I'm confident that this will be sorted out soon.

The bike itself is a dream come true for me. I took it for its first few rides and the difference with my 12-year-old Canyon is remarkable. The shifting is a real joy, and the agility of this Kreissäge alu-bike is top-notch. It is a race-ready machine with modern features and classic aesthetics. I love this bike so much

Keep up the good work, Standert Team!

February 18, 2026
Unprompted review
Standert Bicycles logo

Reply from Standert Bicycles

Hi David,

Thanks for the kind review, it means so much to us to hear such great feedback.

We are so pleased to hear you love the bike, we know we do!

Team Standert.

Rated 5 out of 5 stars

I purchased a frameset.

I purchased a frameset.
There was an issue where some parts were missing, but they shipped them to Japan later.
I also received helpful advice for assembly.
They handled both the issue and my questions with great care.
It's a trustworthy shop where you can shop with peace of mind.

February 16, 2026
Unprompted review
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Reply from Standert Bicycles

Hi there,

I hope you are well.

Thank you so much for your kind review, we are so please to hear such kind words.

Team Standert.

Rated 5 out of 5 stars

I recently bought a Standert Kreissäge…

I recently bought a Standert Kreissäge RS through Standert’s own website.

The purchasing process was easy and very straightforward. Huge props for being able to choose your own components, groupset, wheelset, stem length, handlebar width, etc. That’s something many other brands could definitely learn from.

Then comes the waiting game. Waiting for your dream bike naturally has no limits, but my wait ended up being 14 weeks. During that time, I missed a few more updates from Standert and a bit more “hand-holding” as a customer – that would have been appreciated. Luckily, Standert completely agreed and really took this feedback on board.

I especially want to praise Josh, who throughout pretty much all 14 weeks was friendly, extremely service-minded, and incredibly fast at replying to emails. Huge shout-out to you, Josh – keep up the great work!

When the bike finally shipped, delivery with DHL was almost day-to-day, which was fantastic. The bike was very securely packed in a high-quality cardboard box.

The bike speaks for itself – truly a dream bike. I love the fact that it’s made in Europe. I can’t wait for spring to arrive so I can get it out on the road.

Thanks to Standert, and to Josh, Max, Marlon, and Carlo.

See you next time I visit Berlin!

January 8, 2026
Unprompted review
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Reply from Standert Bicycles

Hey Frederik,

Thank you for the kind review and for your order with us!

We also really appreciate the patience whilst you were waiting for your order to arrive, good things really are worth the wait.

We will pass your feedback on to Josh and the team and please reach out if you need anything else at all!

Team Standert.

Rated 5 out of 5 stars

Truly Impressed with Standert

I've purchased a steal road bike frame set “Pfadfinder" from Standert bike.
Sales, product tech., logistics team were customer-friendly and showed quick response to my requests.
This purchase made me love STANDERT bike. Quality of frame itself, and how team Standert does their job.
Truly impressed.

January 21, 2026
Unprompted review
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Reply from Standert Bicycles

Hey Ralph,

Thank you so much for the kind review and for your recent purchase.

Enjoy the bike and please reach out if you need anything else at all!

Team Standert.

Rated 5 out of 5 stars

Excellent throughout.

Been a long time desire to get a road bike, like proper one but without getting into the usual carbon stuff we find nowadays.

I am very happy I found a somewhat sporty steel bike (triebwerk, which looks to be between endurance and racey), looking classic but being modern at the same time. Received the bike August 8th 2025 and it's now november 8th - almost completed 5000km. Never rode this much. Bike feels lively, very responsive, corners fast, and is also a treat to look at. Cannot regret this purchase as I never rode as much as I am now with this.

At the Berlin showroom, staff is very friendly so buying experience was also excellent. Yeah in a vacuum the bikes may appear a bit pricey but I will not regret any cent I have put in there, this is well priced for high end steel in nowadays money, on par with what you see in the bike insdustry nowadays; so just this one is very good value for money.

I have not serviced the whole bike yet so just cannot talk through the home mechanic stuff. I am though a bit scared of internal routing on a steel bike, espcially around the bottom bracket area. But these are technicalities, does not detract from the riding experience.

On a side note, I bought a showroom bike (so with also some discount applied), therefore I cannot comment on the lead times in case you order brand new, or shipments, as the bike was already assembled and Standert just took a couple of days to perform few checks before I could go back home with my purchase from the Berlin showroom.

All in all, a well earned 5 stars.

August 8, 2025
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Reply from Standert Bicycles

Hey there,

Thanks a lot for taking the time to share this. It’s great to hear how well you’ve connected with your Triebwerk and that it’s brought you back into riding more than ever. 5000 km in three months is seriously impressive.

We’re really happy the bike delivers what you were looking for, classic looks, modern feel, and that lively ride. And great to hear your experience at our Berlin showroom matched the rest. The team will be glad to know their work made a difference.

About the internal routing, totally understandable. If you ever want some advice or a quick check, our team is always happy to help.

Thanks again for the thoughtful review and for choosing Standert. Wishing you many more good rides ahead.

The Standert Team

Rated 3 out of 5 stars

The scandium RS Kreissage bike is…

The scandium RS Kreissage bike is great.
The purchase experience was not: paying for something that was not yet manufactured. The communication failures. The 12 week wait to get what I paid for.

August 5, 2025
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Reply from Standert Bicycles

Hey Justin,

Thanks so much for taking the time to leave a review. We’re really happy to hear you’re enjoying the bike! We also completely understand your frustration with the RS delays and want to sincerely apologise, it’s been just as frustrating for us as a team. Please know we’re working hard internally to make sure this is much improved moving forward.

Thanks again for your patience and support, and don’t hesitate to reach out if there’s anything we can help with.

Team Standert

Rated 4 out of 5 stars

Send me a video Mr. Standert

I loved the online interface and the received package. But experience could have been made better with a personal video showing step by step how to assemble. Also did not appreciate lack of help when 1 component did not fit based on size estimate. Can’t you have some flexibility to exchange components or credit toward ordering replacements? It’s a gamble to know exact fit from an online order.

June 10, 2025
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Reply from Standert Bicycles

Hi Jonathan,

Thank you for taking the time to write the review.

We are currently working on a assembly guide book for when our customers to receive their bikes.

I can see you ordered a configurable Triebwerk, we try to be as flexible as possible with our available stock but if you need something specifically, please feel free to reach out to the team and we will do the best we can to offer a different part.

Team Standert.

Rated 5 out of 5 stars

Super helpful

The team at Standert made ordering my new bike easy as can be. Josh was very helpful answering all my questions. Can't wait to get on my new Kreissage RS!

October 21, 2025
Unprompted review
Standert Bicycles logo

Reply from Standert Bicycles

Hey Daniel,

Thank you so much for the kind review.

We hope you enjoy the bike!

Team Standert.

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