SportFits Reviews 

4,874
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

top service. I ordered from France and was a little bit worried about not receiving the order on time for vacation. order was processed very swiftly and received on the next days. prices are great... See more

Rated 5 out of 5 stars

Clear website, fast delivery, and I'm very happy with the water filter! We're taking it with us on vacation so we can drink chlorinated tap water. It saves us from carrying lots of bottled water while... See more

Rated 5 out of 5 stars

Great shopping experience with SportFits. I really appreciate that they ship across all of Europe and the return process is straightforward and fair. The fact that they compensate return postage with... See more

Rated 5 out of 5 stars

Bought some items from them, delivery was quick (even though they had to send them to Ireland). Had to send some back unfortunately and first had some issues with the return process to Ireland, but t... See more

Company details

  1. Sportswear Store
  2. Outdoor Clothing and Equipment Shop
  3. Outdoor Sports Store

Written by the company

Der Shop für Outdoor-Fans, Radfahrer, Skifahrer und Fitness Sportler. Bei SportFits findest Du die schönsten Sport[Out]Fits für die Freizeit oder Deinen Lieblingssport.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(4,874)

1,360 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

top service

top service.

I ordered from France and was a little bit worried about not receiving the order on time for vacation. order was processed very swiftly and received on the next days. prices are great too. thank you. order SF1502919. the only negative was the French courrier who delivered the package being extremely rude, but that's beyond the seller's control. who knows, perhaps Sportfit can report him ?

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Waterfilter on the go

Clear website, fast delivery, and I'm very happy with the water filter! We're taking it with us on vacation so we can drink chlorinated tap water. It saves us from carrying lots of bottled water while reducing our intake of microplastics.

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

In reply sportfits.de reply of 16JUL26.

In reply sportfits.de reply of 16JUL26.

Poor Communication and Customer Service.

You have clarified nothing. You are stating incompetence and poor customer service. None of the emails you claimed to have sent reached me. All I ever received was an automatic reply that I sent a email to you inquiring about trying to fix my order . This is a fault on your electronic mailing systems and you failed to remedy this issue . I received none of the correspondence you have claimed to mention.

The time is now passed and no solution has been provided by you. Rather then getting to the source of the issue you decided to deflect it and I am now left with a product that does not fit and you are happy with my money.

You made no attempt to contact me via email. The only communication in this whole pathetic explanation is between you and the customer has been via Trustpilot.

Anyone reading this do not buy from sportsfit.de .

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent eshop

Excellent eshop.
Shipped right the next day morning and parcel arrived within 2 working days from DE to CZ.
Thank you and I can only recommend.

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

No refund after a month, no customer service

They received my return a month ago, but didn't send any refund. Good I checked, as with most trusted shops, I don't even check it. I contacted them last week - they said they'd solve it "immediately", but no, still nothing. And I have their tracking that they received the return package a month ago, it's in their system too. I definitely don't recommend the experience

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Bought some items from them, delivery was quick (even though they had to send them to Ireland).
Had to send some back unfortunately and first had some issues with the return process to Ireland, but the communication with them was easy and smooth. The ticket I opened was answered quickly. Thank you for the great service!

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great shopping experience with…

Great shopping experience with SportFits. I really appreciate that they ship across all of Europe and the return process is straightforward and fair. The fact that they compensate return postage with a voucher for a future purchase is a big plus. While choosing the right size can sometimes be tricky when you are between two sizes, SportFits makes the process much easier and customer-friendly. Highly recommended!
Order number: SF1437495

May 28, 2026
Unprompted review
Rated 1 out of 5 stars

No refund for returned items!

I ordered a pair of shoes, but they didn't fit, so I returned them. It's been over a month now, and I still haven't received a refund. I've contacted customer service several times, but I always get the same response: "We will follow up on it again and ask the responsible department to process the refund as soon as possible."
Unfortunately, despite these assurances, nothing has happened so far. Very disappointing experience.

June 12, 2026
Unprompted review
SportFits logo

Reply from SportFits

Thank you for your feedback.

We are sorry to read that you are still waiting for your refund and that this has caused such frustration.

As we have not received any order details from you despite our request, we are unfortunately unable to assign and review the specific case at this time.

Please contact us directly at info@sportfits.de or by phone at +49 (0)851-2042410 with your order number so that we can check the matter properly.

With best regards, your SportFits Team

Rated 1 out of 5 stars

I’ve been emailed to give a review

I’ve been emailed to give a review, but unfortunately I still haven’t received my item even though it is 8/6/26 and I ordered on 1/6/26

June 8, 2026
Unprompted review
SportFits logo

Reply from SportFits

Thank you for your feedback.

We are sorry that your order had not yet arrived at the time you were asked to leave a review.

As we currently do not have any order details linked to this review, we are unfortunately unable to check the shipment status in your specific case. Please contact us directly at info@sportfits.de with your order number so that we can review the matter properly.

With best regards, your SportFits Team

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