SpinupWP Reviews 

126
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

SpinUpWP is amazing. Their platform helps running (& maintaining) Wordpress. Thanks to Jaime (and Andre) from the support team. Especially Jaime helped me a lottttt. It is simply great and amazing... See more

Rated 5 out of 5 stars

I've been using SpinupWP for over 3 years and absolutely love it. In that period of time they have added numerous features and the support is fantastic! Delicious Brains is rocking it!! I have reac... See more

Rated 5 out of 5 stars

I've run WordPress sites for fun and as an agency business for about 15 years. SpinupWP is fantastic, and takes away a lot of the pain involved in deploying, managing, securing and maintaining WordPre... See more

Rated 5 out of 5 stars

SpinupWP literally saves hours of devops time. Being able to spin up a WP site in a matter of seconds, or move one from one server to another with one click is invaluable. I use it even for non-wp r... See more

Company details

  1. Web Hosting Company

Written by the company

SpinupWP is a modern server control panel that’s here to help developers implement best practices for every server they spin up. Designed for WordPress.


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4.7

Excellent

TrustScore 4.5 out of 5

126 reviews

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4.7

All reviews

(126)

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Rated 5 out of 5 stars

SpinUpWP is amazing

SpinUpWP is amazing. Their platform helps running (& maintaining) Wordpress.

Thanks to Jaime (and Andre) from the support team. Especially Jaime helped me a lottttt. It is simply great and amazing here to receive support and help like that.
Simply amazing!:) clearly recommended

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome Support & Features

I've been using SpinupWP for over 3 years and absolutely love it. In that period of time they have added numerous features and the support is fantastic! Delicious Brains is rocking it!!

I have reached out to support multiple times, and they respond quickly (even when I wasn't supposed to get priority support). A couple of times, Brad (the founder) even followed up on the support with additional questions or context, which he just did the other day when I asked about the backups feature. This is how you run an organization. Keep up the good work, Brad. You and your team are awesome!

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Blinding piece of software!!

I've been using spinupwp for over three years now and I have to say it has been a blinding piece of software so far. I've gone from hosting around 25 sites to over 90 now and it's been a fairly fault free experience. I have made a few modifications to my servers to cope with the increase in site numbers but other than that it works really well. If you do have a large number of sites then I would recommend adjusting the CRON times on all the sites from the default of one minute to 10/15 minutes as this will make a huge difference to your server performance. When i have had to contact the support team they've always been super helpful and I'm not on any paid support. One last thing to add, they seem to be active on making good improvements to the app as well, which is refreshing to see. Looking forward to seeing what comes up next!!

February 12, 2024
Unprompted review
Rated 4 out of 5 stars

Very good

Very good. There are some minor problems here and there, but nothing major.

December 11, 2023
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience with SpinupWP: Unfulfilled Promises and Lack of Support

SpinupWP presents itself as a service that offers superior advantages compared to other similar options in the market. However, after thoroughly testing it, my experience leads me to conclude that these claims are misleading and far from reality. Below, I will share my impressions about this service and the reasons why I cannot recommend it.

One of SpinupWP's main promises is the ability to customize VPS configurations according to individual needs. However, I found that, regardless of the VPS capacity chosen, the configuration features are nearly the same. Key elements such as the number of PHP and MySQL connections, as well as PHP memory, seem to be set to standard values, contradicting the notion of flexibility and customization that is advertised.

Support is another critical aspect in any hosting service, and this is where SpinupWP fails miserably. Despite facing issues and difficulties while using their platform, I encountered that the provided support was unsatisfactory. On several occasions, when seeking help to resolve problems, I received responses indicating that they do not offer support for certain issues or situations. This creates a frustrating and discouraging experience for users who rely on getting assistance when they need it most.

The claimed compatibility with various content management systems (CMS), such as October and Statamic, was another factor that motivated me to try SpinupWP. However, my experience when attempting to run these CMS was disastrous. Instead of receiving the necessary help and guidance to overcome the issues, I found myself in a situation where problems persisted and the lack of support was evident.

In comparison to alternatives like Forge or Ploi, SpinupWP simply does not live up to expectations. In services like Forge and Ploi, the experience is seamless, and support teams are willing to provide guidance and effectively solve issues. This difference becomes even more noticeable when contrasted with the difficulties and lack of support I experienced with SpinupWP.

In summary, based on my negative experience, I cannot recommend SpinupWP as a reliable solution for VPS management and running diverse content management systems. The promises of customization and support turned out to be false, resulting in an unsatisfactory overall experience. For those seeking a dependable service with strong support, Forge and Ploi are much more recommended options.

October 6, 2022
Unprompted review
SpinupWP logo

Reply from SpinupWP

Hola Mauricio, while you make a fair point or two (thanks for those), it seems to me that your expectations do not align with what we actually say on our site and so most of your criticism is unfair. I'll address it all.

First, it's true that we've struggled to properly support our customers in the past and I'm sorry that you had a bad experience with our customer support. The most recent support request I could find from you is from 2021, so I'm guessing you're referring to a past experience. We've done a lot since then to improve our customer support, especially in just the past few months, having hired two new agents and a DevOps engineer to handle escalations. It's true that there are limitations to the support we provide and it's clearly defined on our pricing page. For example, we're not going to debug October and Statamic for you. You're free to set that up yourself, but we can't support the installation of every web app in existence. You suggest that we're a hosting service, but we're not. We're a control panel software company and our site is very clear about that.

I would absolutely love if SpinupWP customized server configs based on the resources available, but we haven't built that yet and we don't advertise this feature. Perhaps you misunderstood some of our marketing and if you could point me to it I'd love to assess if it needs revising. We do plan to eventually tune servers based on resources, but in the meantime you're free to customize configs by SSH'ing into the server and doing it yourself.

We claim that SpinupWP is compatible with October and Statamic because they are compatible. Both are PHP/MySQL web apps that run on the same server setup as WordPress. Plenty of customers are running those apps as well as other PHP/MySQL apps. What we don't claim is that we offer support for them. We only support WordPress. From my understanding, Ploi is a general purpose panel and supports all PHP/MySQL web apps, so it's not surprising they would help you with those. We're considering officially supporting Laravel soon and perhaps relaxing what we support, but I don't have an ETA on that.

Brad Touesnard
Founder & CEO
SpinupWP Inc

Rated 5 out of 5 stars

Excellent hosting service when paired…

Excellent hosting service when paired with Digital Ocean. I’m not a developer so I decided to switch hosting providers recently, but it was hard to say goodbye. The customer service is incredible. The dashboard is clean and easy to navigate (even for someone with no technical expertise like myself). If you’re developer, I’d go with SpinupWP because of the incredible performance it will offer your site and that it’s extremely cheap.

May 20, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing self hosting option

If you’re at least mildly comfortable with using the command line, and you value customization and low-cost hosting options that you can scale to suit your needs, You’re going to want to check out SpinupWP.

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

My #1 for over 2 years now

Previously, I had also tried premium hosters like Kinsta, but always had to struggle with performance issues due to their shared resources.

Since I started using SpinupWP in combination with Hetzner servers, my websites run flawlessly.

The interface is simply designed, beautifully implemented and offers all the options I need.

I have been a very satisfied SpinupWP customer for 2 years now and can highly recommend the service.

November 26, 2022
Unprompted review
Rated 5 out of 5 stars

Really Impressed!

I’ve been really impressed with SpinupWP! I migrated one site to test it out and the process was so simple that I went ahead and migrated another 7 the next day. The setup improved our site speed and support has been fast to answer.

August 7, 2022
Unprompted review
Rated 2 out of 5 stars

Beautiful (buggy) alpha!

The idea is great, the UX is great, the features are... well, buggy. It's a beautiful alpha with a long way to go before it's stable.

SpinupWP is relatively cheap. However, bugs can cost you a fortune, so take that into account when you look at that slightly more expensive competitor. A la: Developers who can't work, since they can't run vital commands with sudo from their, tada, sudo user (because the "reset sudo password" feature doesn't work properly, for instance).

Support is so-so and quite slow.

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

Host on bare metal with a friendly interface and best practices built in

If you want managed hosting, you can find some very good hosts, but they often come with a high price.

If you want to manage yourself, it can be hit and miss. Often there are unforeseen challenges. But you can save money in the long run if you don't succumb to all the pitfalls.

There is a middle place, which is called SpinupWP. You choose your own, cost effective bare-metal infrastructure, and SpinupWP provides the interface.

It uses all the modern best practices. It keeps getting better all the time. These guys care about a good product and they know what they are doing. I can't fault them.

Many times for hosting WordPress, I do like to have a little more control under my keyboard so I "do it myself" using the powerful (and more complicated) tools at Roots.io, but for those simple sites that don't justify this approach, I often fall back on SpinupWP which is a beautiful tool. It takes the pain out of hosting on bare metal.

Thank you SpinupWP team!

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

My own WordPress Managed Hosting, with ease

SpinupWP gives me the means to host a lot of my client's websites in the cloud, with the latest technology and managing updates for me.
It's services are amazing, and I use them for a lot of different projects. I was hosting on AWS, Google Cloud and Digital Ocean before, but it was cumbersome for me and my staff.
SpinupWP removed all the hassle of creating new instances, and gave me and my team more tools and better performance.

February 15, 2022
Unprompted review
Rated 5 out of 5 stars

Very Easy to Use

I've been a client for 3+ years.

SpinupWP makes it quick and easy for me to setup new WordPress sites without having to worry about the intricacies of server configuration and management.

I use it to manage my own sites, as well as to quickly setup "staging" areas for in-progress client work.

February 14, 2022
Unprompted review
Rated 5 out of 5 stars

A WordPress management dashboard (and more) that gives you control

I'm still within my first year as a user of SpinupWP, and I admin that my experience with web hosts has been solid and fruitful. However, I didn't like the rising costs associated with hosting, yet needed to retain the same control.

SpinupWP enables me to do this to a degree I didn't think was possible for the price. The interface is clean and intuitive, the development team are the best in the space, and my wallet is thrumming away happy and content!

February 14, 2022
Unprompted review
Rated 5 out of 5 stars

SpinupWP has been an indispensable tool…

SpinupWP has been an indispensable tool for rapidly setting up and maintaining a large number of web servers. Tasks that used to require several copy-and-pastes from StackOverflow now can be done by the click of a button. Tech support has always been quick to respond and very helpful.

February 13, 2022
Unprompted review
Rated 5 out of 5 stars

Great service and support!

I've been using SpinupWP for 3+ years now, and it's been one of the best host management experiences I've had.

Setting up new WordPress sites is quick and painless. Not having to worry about setting up SSL certificates is a bonus. And, their focus on creating tools to make developers' lives easier has been fantastic.

February 11, 2022
Unprompted review
Rated 3 out of 5 stars

Good product, no monitoring, limited support

The product is good, but it is missing some of the features that I like from ServerPilot such as: server health, slow script warnings, php request and execution stats. It would be great if monitoring is implemented in the future, that it contains stats per site. The interface is simple, friendly and stable. On their website, they say that they offer support, but in my experience, most of my questions get bounced as they cannot make specific recommendations. "SpinupWP will actively point you in the right direction and offer suggestions for maintaining your server." Most of the time the right direction is to hire Bob to do it. If their mission is to bridge the gap between DIY and a hosted solution, a chunk of the bridge is still missing. Something I don't get is that on their comparison tool they have this as a feature: "WordPress plugin developers on staff and handling support". If they can't make recommendations it does not matter if they have Matt Mullenweg on staff. Moreover, they don't respond to questions on the weekends, so you are a freelancer that works mostly during weekends you need to wait. During weekdays there is no way to chat or call, only asynchronous "help scout". If at some point they come up with a support plan I would gladly pay by incident. Don't get me wrong I tested several similar apps and this is the one that has a superior UX. It is very well crafted, elegant, and easy to use, but it certainly still has some slabs to add as has not bridged the gap it intends to.

February 11, 2022
Unprompted review
SpinupWP logo

Reply from SpinupWP

​Hey Gerardo, glad you're liking SpinupWP and thanks for pushing us to make the app better with your feedback here. A few questions for you that I'd love to know the answers to...

1. What features does ServerPilot offer that you'd love to see in SpinupWP?

2. In our doc (https://spinupwp.com/doc/sites-per-server/) we only recommend 1 site to a server if it's a busy e-commerce site for example. Is that what you're referring to?

3. You're right, our support service doesn't include providing advice on specific server configs/customizations, but maybe it's something we'll offer in the future for a fee. Would that be something you would pay extra for?

4. We will be launching a 24x7 monitoring and incident response addon soon that will cover weekends. Does that sound interesting to you?

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