Skechers Reviews 

4,774
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

While desiring an airy summer sandal that allows for as natural foot and toe movement as possible yet needing more cushioning than barefoot sandal has I had almost lost hope. I thought the heel drop w... See more

Rated 4 out of 5 stars

Sneakers are great! Packaging is a bit too much, felt like i use too much dead treas there. Have concern about Matkahuolto delivery company: didn't like their service at all. They delivered it to th... See more

Rated 1 out of 5 stars

It has been over a month since I returned the shoes, and I still haven’t received my refund. The waiting time and lack of resolution have been very disappointing. This was my first time ordering from... See more

Rated 5 out of 5 stars

Olen erittäin tyytyväinen, että löysin kokoni 45,5 Skechersistä. Kengät saapuivat melko nopeasti ja itse kenkien laatu on upea. I am very pleased that I was able to find my size 45.5 in Skechers. T... See more

Company details

  1. Shoe Store

About Skechers

Written by the company

Pohjoismaiden suurin valikoima Skechers-kenkiä.
Osoitteesta Skechers.fi löydät Pohjoismaiden suurimman Skechers-valikoiman.

Ilmainen toimitus ja palautus
Liity Skechers Plus -jäseneksi ja saat ilmaisen toimituksen ja palautuksen.

Skechers Plus -jäsenedut
Saat seuraavat edut, kun liityt Skechers Plus -jäseneksi:
  • Ilmainen toimitus ja palautus
  • Saat syntymäpäivälahjan syntymäpäivänäsi
  • Erityiskutsut VIP-tapahtumiin
  • Saat ensimmäisenä tiedon jännittävistä uutisista.

Rekisteröidy Skechers Plus -jäseneksi täällä

Siirry osoitteeseen Skechers.fi


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(4,774)

1,458 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Did not go as promised

I bought same shoes (but different look) as before in same size as my older pair. They didn't have the correct size in the shop so we had to order them. I was promised they'd be at the shop in 1 week.
Delivery took 2 weeks and when they finally came, the shoes were too big though they were supposed to be the same model as my previous shoes. Also the shoes that they ordered was broken by the laces.

I did find suitable shoes and bought them, however these new pair seems a bit off and poorer quality than my previous shoes. I'm quite disappointed because Skechers has been my go-to brand for 8 years and now for the first time I'm a bit skeptical.

September 15, 2025
Skechers logo

Reply from Skechers

Hi Mari,

Thank you very much for your review and feedback.

We are sorry to hear that you had a disappointing experience with this order and product.

We hope to have the opportunity to serve you again soon and provide you with a better experience going forward.

Rated 1 out of 5 stars

I got the wrong shoes

I got the wrong shoes, I had to send them back, now I have to wait to be refunded. I really wanted those shoes and I will not try to buy them again, I don't even know of I will get my money back

June 18, 2025
Skechers logo

Reply from Skechers

Hello Itzel

Thank you for your review and feedback.

We are sorry to hear that you have experienced problems with the delivery of your order.

A separate email has been sent to you regarding the refund for your return order.

Rated 3 out of 5 stars

Delivery to Finland took twice the time…

Delivery to Finland took twice the time promised, so I had to manage without sandals on my vacation trip.

May 27, 2025
Skechers logo

Reply from Skechers

Hi,

Thank you for your review and your feedback.

We’re sorry to hear that our delivery did not meet your expectations.

We are actively working to improve the entire shipping and delivery process.

Rated 2 out of 5 stars

14 day delivery period is way too slow…

14 day delivery period is way too slow compared to any other online service. If that is your standard, please tell it before the purchase. Customers are used, maybe even spoiled, because most companies have great and fast logistics. Kindly!

April 29, 2025
Skechers logo

Reply from Skechers

Hi,
Thank you for your review. We’re very sorry about the delay — this is not the usual situation, and we understand your frustration. Unfortunately, due to the Easter holidays, we can see that your order was delayed, and we sincerely apologize for this.

We appreciate you bringing this to our attention and hope to provide you with a much smoother and faster experience next time. Thank you for your patience and understanding!

Rated 1 out of 5 stars

False size shoes were sent even customer notified about it immediately

I noticed false size shoes immediately in the order confirmation and contacted the customer support. Still the delivery was sent and of course then returned by me. Based on the documentation, I have to wait about one month for the refund.

January 30, 2025
Skechers logo

Reply from Skechers

Thank you for your feedback! We sincerely apologize for the wrong shoe size and the additional inconvenience caused by the return. We hope to provide a better customer experience for your next order. Best regards, Alisa/Skechers

Rated 5 out of 5 stars

Best brand of shoes for my large feet

Best brand of shoes for my large feet. Great comfort and arch support on every shoe.
I loved that you can buy new products from the brand online store and have the shipping and return free if you subscribe to the newsletter (so you can return if the size or the fit is not suitable for you). Very happy with it.
I love the winter boots and the basic trainers the most!

October 11, 2024
Rated 1 out of 5 stars

Not fast

Time to arrive long, the birthday was one day before the box arrived

September 10, 2024
Skechers logo

Reply from Skechers

Hi! We are so sorry that the parcel didn't make it to you in time for the party. We'll do our best to make sure that the next order will be delivered faster. We hope that you are happy with the product despite the long delivery time. Have a great week! BR, Mea/Skechers

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look