Simple Life App Reviews 

43,593
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 11,679 reviews, reviewers overwhelmingly had a great experience with this company, finding the app user-friendly and effective. They praised its simplicity, helpful features, and the excellent support from staff and coaches, who provided motivation and personalized advice. This combination fostered accountability and helped many achieve positive results like weight loss and improved health. However, some people mentioned dissatisfaction with the product's accuracy, especially concerning inconsistent food logging and progress tracking. A few others also felt they did not receive or could not easily access specific programs or digital products, and some reported issues with customer service responsiveness or obtaining refunds.

What people talk about most

User experience

Clients share positive opinions on user experience, with many finding the app incredibly user-friendly and... See more

Application

Users describe positive interactions with the app, often praising its effectiveness for weight loss and... See more

Product

Consumers find the product to be ambiguous, with many reviewers reporting positive results like weight loss,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and patience. Many... See more

Customer service

Customers had positive experiences with customer service, highlighting the availability of both AI coaching... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great app, AI coaching, and live human support when needed. The only reason I didn't give 5 stars is that food logging doesn't always yield an accurate analysis. I'm learning to give the amount in gra... See more

Company replied

Rated 4 out of 5 stars

I like the app. Provides some good guidance. I joined for exercise routines and overall they work for me. I’ve found the good tracker helpful. Feedback through team chat is often valuable. I don’... See more

Company replied

Rated 4 out of 5 stars

Binky is cute and helps to motivate me. I like how the app is informative. It can be improved by allowing multiple selections with milk types and it is annoying how whenever the app is opened it goes... See more

Company replied

Rated 5 out of 5 stars

Senior here who needed to cancel after a one month membership.Unable to follow written instructions on how to do that due to limited computer knowledge and vocabulary. Chat line did it for me most gr... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Weight Loss Service

About Simple Life App

Written by the company

The Simple app coaches people on long-term weight loss and healthy eating.

We empathize with the frustration people feel as a result of fad diets, false promises, and confusing health info. So everything we recommend is delivered with care (not judgment!) and intentionally free from unreasonable, unsustainable, and joyless dieting practices. That's right — Simple’s practical weight loss approach doesn't require calorie counting, cutting out essential food groups, or weighing every bite.

With us, you’ll be supported to make steady progress towards your desired weight and a healthier lifestyle through our positive, easy-to-follow daily coaching — which centers on:

1. The expertise of our Science team (with experts in nutrition, behavior change, digital health, and medicine), making sure everything we put out into the world is evidence-based.

2. Avo, the in-app AI coach that provides proactive prompts, timely tips, and real-time answers to guide users throughout your health journey, 24/7.

3. Flexibility, so you can learn and adopt wellness strategies gradually, at your own pace.

Still reading? We love that energy. You must have the same appetite for well-being as we do. See you soon!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

44K reviews

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4.3

All reviews

(43,593)

11,972 reviews in the last 12 months

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Rated 5 out of 5 stars

I love Simple especially the…

I love Simple especially the nutritional content and my workout routine is very simple for me at 73 years young😇

July 23, 2026
Simple Life App logo

Reply from Simple Life App

Hello Wanda,

Thank you for sharing your positive experience with Simple. It's wonderful to hear that you find the nutritional content helpful and that your workout routine fits well into your lifestyle.

Your commitment to wellness at 73 is truly inspiring. Stories like yours can motivate people around the world to pursue healthier, happier lives. If you would be interested in collaborating with us and sharing your journey, we are ready to reward such contributions. Please feel free to reach out at reviewstp@simple.life if this interests you.

If you ever need assistance or have any questions, our team is available via live chat at https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

I mistakenly ordered the add-on

I mistakenly ordered the add-on. They were very gracious in giving me a refund. Thank you

July 15, 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Mary,

Thank you for sharing your experience. The team appreciates your kind words and is glad to know you felt supported.

If you have any questions or need assistance in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars
Simple Life App logo

Reply from Simple Life App

Hello Taylor,

Thank you for sharing your feedback and highlighting the app’s ease of use. It’s great to know that you’re having a positive experience.

If you ever need assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 4 out of 5 stars

It was easy to use your App

It was easy to use your App - quite intuitive. Good positive reinforcement to stay on track. However, some of the tips given were quite basic. I think it would be helpful to run a deeper diagnostic tool so clients can be met where their experience/knowledge is at .

July 1, 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Noeline,

Thank you for sharing your thoughts and for highlighting the intuitive design and positive reinforcement you experienced with the app.

Your feedback about the tips and the suggestion for a deeper diagnostic tool is appreciated. Insights like yours help us understand what matters most to our users.

If you have any questions or need assistance in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Maya,
Simple Team

Rated 5 out of 5 stars

Easy workout meets my needs

Workout was simple and easy. Just right for someone still recovering from a fractured hip and a shattered bone in my arm close to the shoulder.

July 22, 2026
Simple Life App logo

Reply from Simple Life App

Hello RKW,

Thank you for sharing your experience. It’s great to hear that the workout felt accessible and suitable for your current stage of recovery.

Your feedback is appreciated, and it’s encouraging to know that the program supported you as you continue to heal.

If you ever need further assistance or have questions in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 3 out of 5 stars

Late

Started late so hopefully tomorrow will do better

July 22, 2026
Simple Life App logo

Reply from Simple Life App

Hello Margaret,

Thank you for sharing your experience. It’s great to see your commitment to starting, and every step forward counts.

If you ever have questions or need support along the way, you’re always welcome to reach out to help@simple.life.

Wishing you continued success on your journey, and thank you for your feedback.

Kind Regards,
Lucas,
Simple Team

Rated 4 out of 5 stars

I love the time convenience …

I love the time convenience I can log all times of the day and love the tutorials about health and well being they're fast but full of information I absolutely love the workouts they're starting me off right where I am and moving me up gradually where I actually feel I can conquer them and want to do more instead of feeling overwhelmed and emotionally and physically exhausted. It's been an uplifting experience so far. I do however notice the robots when they're repeating an answer to a question already asked and then I realize I'm not talking to a human and that makes me a little down. The woman I picked said love your self and I related to her and well she's not real. I also accidentally hit weight lifting and the robot said I couldn't undo it that was a bummer 😕 Otherwise I really am enjoying the app.

July 22, 2026
Simple Life App logo

Reply from Simple Life App

Hello April,

Thank you for sharing your thoughtful feedback and for highlighting the aspects of the app that have made a positive impact on your experience. It’s wonderful to hear that the tutorials and workouts are supporting you at your own pace and helping you feel motivated and uplifted.

Your comments about the convenience and informative content are greatly appreciated. Noticing the difference between automated responses and human interaction is understandable, and your perspective is valuable to us.

If you ever need further assistance or have questions in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

I’m liking the app after I figured out…

I’m liking the app after I figured out how to use it.

July 22, 2026
Simple Life App logo

Reply from Simple Life App

Hello Debra,

Thank you for sharing your feedback. It’s great to hear that you’re enjoying the app now that you’ve become familiar with it.

If you ever have any questions or need assistance in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

You did good

You did good. I know better what to eat or cook. I started feeling better the first week.

June 12, 2026
Simple Life App logo

Reply from Simple Life App

Hello Roseline,

Thank you for sharing your experience. It’s wonderful to hear that you’re feeling better and have gained more confidence in your food choices.

Your feedback is truly appreciated, and it’s great to know that the app has made a positive impact on your journey.

If you ever need assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Maya,
Simple Team

Rated 3 out of 5 stars

Don’t want to

No thank you

July 22, 2026
Simple Life App logo

Reply from Simple Life App

Hello,

Thank you for sharing your feedback. Your input is appreciated, and if you ever have questions or need assistance, you’re always welcome to reach out to help@simple.life.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

The Simple Ream

I had a little problem finding the correct place to find someone to talk with. When Sandra came on and I told her the problem I was having, she did some research snd in a short time had everything taken care of for me.

July 22, 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Brenda,

Thank you for sharing your experience. It’s great to hear that Sandra was able to assist you promptly and resolve your issue.

Your feedback is appreciated, and it helps us continue to improve the support we provide.

If you ever need further assistance or have any questions, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

Raising awareness

I think, logging my food intake makes me more aware of what I’m consuming.

July 22, 2026
Simple Life App logo

Reply from Simple Life App

Hello James,

Thank you for sharing your experience. It's great to hear that tracking your food intake with the app has helped increase your awareness of your eating habits.

If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 4 out of 5 stars

Guides you well n reminds you to drink…

Guides you well n reminds you to drink water

July 22, 2026
Simple Life App logo

Reply from Simple Life App

Hello Kinley,

Thank you for sharing your feedback. It’s great to hear that the guidance and reminders have been helpful for you.

If you ever need further assistance or have any questions, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

The system is very interactive

The system is very interactive, supportive, and educational.

July 22, 2026
Simple Life App logo

Reply from Simple Life App

Hello J-Rod,

Thank you for sharing your positive experience. It’s great to hear that you find the system interactive, supportive, and educational.

If you ever need further assistance or have any questions, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 4 out of 5 stars

I’ve enjoyed its I am

I’ve enjoyed its I am
Just not someone tied to my phone when I am working or tutoring,

July 22, 2026
Simple Life App logo

Reply from Simple Life App

Hello Bonnie,

Thank you for sharing your experience and for your positive feedback. It’s great to hear that you’ve enjoyed using the app.

If you ever have any questions or need assistance in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

The customer service was great

The customer service was great. Kind and friendly helped me with what I needed. Couldn’t of had a better experience!

July 20, 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Tanya,

Thank you for sharing your positive experience. The team is glad to know that the support provided was helpful and friendly.

If you ever need further assistance or have any questions, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

App works good nice layout

App works good nice layout, easy to use.

July 22, 2026
Simple Life App logo

Reply from Simple Life App

Hello Jeff,

Thank you for sharing your feedback and for highlighting the app’s layout and ease of use. It’s great to know that you’re having a positive experience.

If you ever need assistance or have any questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 4 out of 5 stars

Follow-up

Follow-up, tracking and the exercise program are all great!

July 22, 2026
Simple Life App logo

Reply from Simple Life App

Hello Pat,

Thank you for sharing your positive feedback. It’s great to hear that you’re enjoying the follow-up, tracking, and exercise program.

If you ever need assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars
Simple Life App logo

Reply from Simple Life App

Hello Christopher,

Thank you for sharing your feedback. It’s great to hear that you’re finding value in keeping track of your meals with the app.

If you ever have any questions or need assistance in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

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