The app works if you follow the plan. The human support in the online community has been vital to my positive progress and has worked well, combined with the instant access to the app coach. I will... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to order — downloading a book is not possible. The booklets ned to be mailed. The walking with exercise is good inquiry questions. my problem is spinal stenosis/posture. Needing a cane. I think... See more
Company replied
Nice guidance; exercises explained well (voice over for one on about day 5 was for the previous exercise); not overly strenuous but still feel a light burn. Can probably ramp it up a little.
Company replied
The customer service rep who assisted me was genuinely helpful and seemed concerned that I get a good outcome with my request. This is so rare when consumers often purchase subscriptions by mistake or... See more
Company replied
Company details
About Simple Life App
Written by the company
The Simple app coaches people on long-term weight loss and healthy eating.
We empathize with the frustration people feel as a result of fad diets, false promises, and confusing health info. So everything we recommend is delivered with care (not judgment!) and intentionally free from unreasonable, unsustainable, and joyless dieting practices. That's right — Simple’s practical weight loss approach doesn't require calorie counting, cutting out essential food groups, or weighing every bite.
With us, you’ll be supported to make steady progress towards your desired weight and a healthier lifestyle through our positive, easy-to-follow daily coaching — which centers on:
1. The expertise of our Science team (with experts in nutrition, behavior change, digital health, and medicine), making sure everything we put out into the world is evidence-based.
2. Avo, the in-app AI coach that provides proactive prompts, timely tips, and real-time answers to guide users throughout your health journey, 24/7.
3. Flexibility, so you can learn and adopt wellness strategies gradually, at your own pace.
Still reading? We love that energy. You must have the same appetite for well-being as we do. See you soon!
Contact info
United States
- help@simple.life
- simple-life-app.com
4.3
Excellent
47K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Simple Life App
Hello Tammy,
Thank you for sharing your feedback. It’s great to hear that Simple helps keep you motivated on your journey.
If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.
Kind Regards,
Sophie,
Simple Team
I like checking in snd seeing how I am…
I like checking in snd seeing how I am doing. I also like reading of others challenges and successes.
November 5, 2026
Reply from Simple Life App
Hello Taryn,
Thank you for sharing your thoughts and for highlighting what you enjoy about the app. It’s great to hear that tracking your progress and connecting with others’ stories has been valuable for you.
If you ever have questions or need assistance in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.
Kind Regards,
Lucas,
Simple Team
Reply from Simple Life App
Hello Diane,
Thank you for sharing your feedback. It’s great to hear that you find the app easy to use and enjoyable.
If you ever have questions or need assistance in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.
Kind Regards,
Lucas,
Simple Team
It’s been an interesting week of…
It’s been an interesting week of activity. The exercises are not to difficult to follow. I would like to see more exercises. I usually ask for more and even ones with weights for more weight loss. Which they provide and that keeps me going.
November 3, 2026
Reply from Simple Life App
Hello Bill,
Thank you for sharing your thoughts and experience. It's great to hear that you find the exercises approachable and that the variety helps keep you motivated.
Your feedback about wanting more exercises, including those with weights, is appreciated. Insights like yours help us understand what users value most.
If you ever need further assistance or have more suggestions, please feel free to reach out via our live chat: https://chat.simple.life/.
Kind Regards,
Sophie,
Simple Team
Reply from Simple Life App
Hello Thérèse,
Thank you for sharing your positive feedback. It’s great to hear that you find the app enjoyable, supportive, and that the coaching has been helpful.
If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.
Kind Regards,
Sophie,
Simple Team
Reply from Simple Life App
Hello Holly,
Thank you for sharing your experience and for your positive feedback. It’s great to hear that Simple is supporting you on your weight loss journey.
If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.
Kind Regards,
Sophie,
Simple Team
Blinky
Blinky, and my AI coach, Avo. What is difficult is when I have received emails offering a new Simple product. Sometimes I have wanted to add this new product to my existing account, but that isn’t possible. I wish it was and with a discount since I am already a Simple subscriber.
November 5, 2026
Reply from Simple Life App
Hello Debbie,
Thank you for sharing your thoughts and for being a valued Simple subscriber. It’s great to hear that you’re enjoying features like Blinky and your AI coach, Avo.
Your feedback about adding new products to your existing account is appreciated. Input like yours helps us understand what matters most to our users.
If you have any questions or need assistance in the future, please feel free to reach out via our live chat: https://chat.simple.life/.
Kind Regards,
Sophie,
Simple Team
It’s easy to use
It’s easy to use. Good interaction with me. Doesn’t push me over the edge.
November 4, 2026
Reply from Simple Life App
Hello Brigid,
Thank you for sharing your feedback. It's great to hear that you find the app easy to use and that the interaction feels supportive.
If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.
Kind Regards,
Sophie,
Simple Team
I love this app because it keeps me…
I love this app because it keeps me accountable for what I eat and even when I don’t eat.
November 4, 2026
Reply from Simple Life App
Hello Arlene,
Thank you for sharing your positive experience. It’s great to hear that the app helps you stay accountable with your eating habits.
Your feedback is appreciated and encourages us to continue supporting users on their wellness journeys.
If you ever need assistance or have questions in the future, please feel free to reach out via our live chat: https://chat.simple.life/.
Kind Regards,
Lucas,
Simple Team
You’re keeping me mindful on what I do…
You’re keeping me mindful on what I do put in my mouth. And when I put something in my mouth that I shouldn’t GR are helpful in giving me a different solution. And I thank you for that.
November 3, 2026
Reply from Simple Life App
Hello Susan,
Thank you for sharing your experience and for your kind words. It’s wonderful to hear that the app is helping you stay mindful and offering helpful alternatives when you need them.
Your feedback is greatly appreciated, and it’s great to know that the support provided is making a positive difference for you.
If you ever need further assistance or have any questions, please feel free to reach out to us via our live chat: https://chat.simple.life/.
Kind Regards,
Rachel,
Simple Team
The guide is very useful.
November 4, 2026
Reply from Simple Life App
Hello Jean,
Thank you for sharing your feedback. The team is glad to hear that you find the guide useful.
If you have any questions or need assistance in the future, please feel free to reach out via our live chat: https://chat.simple.life/.
Kind Regards,
Sophie,
Simple Team
I feel that my body is going up and…
I feel that my body is going up and down; the cancer is the problem. I will have PetScan on Saturday; this will determine my plan of attack.
November 4, 2026
Reply from Simple Life App
Hello Tony,
Thank you for sharing your experience and for your openness about your current health situation. It’s understandable that you’re feeling uncertain as you prepare for your upcoming PET scan.
Simple appreciates your feedback and wishes you strength as you move forward with your health journey. If you ever need assistance or have questions, you’re always welcome to contact the team at help@simple.life.
Kind Regards,
Maya,
Simple Team
Reply from Simple Life App
Hello Laura,
Thank you for sharing your feedback. It’s great to hear that you appreciate the reminders and encouragement provided by the app.
If you ever need further assistance or have any questions, please feel free to reach out to us via our live chat: https://chat.simple.life/.
Kind Regards,
Sophie,
Simple Team
I love the app
I love the app, I’ve lost 6 pounds in the first 2 weeks, and I feel much better. I feel like this has helped me stay in good health and I have more energy.
November 4, 2026
Reply from Simple Life App
Hello Valerie,
Thank you for sharing your experience and for your kind words about the app. It’s wonderful to hear that you’ve lost 6 pounds in just two weeks and are feeling healthier and more energetic.
Your achievement is truly an inspiration for us, and we believe your story can motivate people around the world to live healthier, happier lives. If you’re interested in collaborating with us and sharing your experience, we are ready to reward such contributions. Please feel free to reach out at reviewstp@simple.life if you’d like to participate.
If you ever need assistance or have any questions in the future, you’re welcome to contact us via our live chat: https://chat.simple.life/.
Kind Regards,
Sophie,
Simple Team
GREAT CUSTOMER SERVICE
Myra was very kind and took care of my concern
November 4, 2026
Unprompted review
Reply from Simple Life App
Hello Joanne,
Thank you for sharing your experience and mentioning Myra’s kindness. It’s wonderful to hear that your concern was addressed with care.
If you have any questions or need assistance in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.
Kind Regards,
Lucas,
Simple Team
All the tools are there for us to use.
All the tools are there for us to use. Unfortunately I am 71 and I sometimes cannot even log 1 meal that day. That was yesterday for me.
November 4, 2026
Reply from Simple Life App
Hello Cheryl,
Thank you for sharing your experience and for taking the time to leave a review. It’s great to hear that you recognize the tools available in the app.
Your feedback is appreciated, and it’s understandable that everyone’s journey and daily routines are unique. Please know that your perspective is valuable to us.
If you ever need assistance or have questions in the future, you’re welcome to reach out via our live chat: https://chat.simple.life/.
Kind Regards,
Lucas,
Simple Team
The app is a little hard to figure out
The app is a little hard to figure out, I dont like that it cant connect with other apps. It would be nice if you could put cups and tsp/tbsp vs grams.Otherwise its great. I like alot of the features
November 4, 2026
Reply from Simple Life App
Hello Tamara,
Thank you for sharing your thoughts and feedback. It’s great to hear that you enjoy many of the features in the app.
Your suggestions regarding measurement options and connectivity are appreciated. Feedback like yours helps us understand what matters most to our users.
If you ever need assistance or have more ideas to share, please feel free to reach out via our live chat: https://chat.simple.life/.
Kind Regards,
Sophie,
Simple Team
The constant reminder’s that I can…
The constant reminder’s that I can change it out. When I failed to log in, it was due to visitors staying over or I was unwell.
I enjoyed the experience
October 22, 2026
Reply from Simple Life App
Hello Kathleen,
Thank you for sharing your experience and for your kind words. It’s great to hear that you enjoyed using the app, even when life got busy or you weren’t feeling your best.
Your feedback about the reminders is appreciated, and it’s always helpful to know what stands out to our users.
If you ever need assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.
Kind Regards,
Sophie,
Simple Team
I'm finding it helpful and encouraging…
I'm finding it helpful and encouraging with helping gain control of my weight and health.
November 4, 2026
Reply from Simple Life App
Hello Andrea,
Thank you for sharing your experience and for your kind words. It’s great to hear that you’re finding the app helpful and encouraging on your journey to better health.
Your feedback is truly appreciated, and it’s wonderful to know that you feel more in control of your weight and well-being.
If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.
Kind Regards,
Sophie,
Simple Team
Reply from Simple Life App
Hello Gail,
Thank you for sharing your feedback. The experience with accessing a workout plan is important, and your comments are appreciated.
If you need further assistance or would like to discuss your experience in more detail, please reach out to help@simple.life.
Kind Regards,
Sophie,
Simple Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.