Sim-Lab Reviews 

6,088
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 469 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional build quality, noting that the professional racing rigs, steering wheels, and various accessories feel incredibly sturdy, premium, and built to last. Consumers also highlight the exceptionally helpful and highly responsive support team, which quickly resolves any technical questions and ensures a smooth overall purchasing journey. Some reviewers were not happy with unexpected delivery delays, tracking difficulties, and missing stock items that significantly extended their overall waiting times. A few buyers mentioned that certain essential components, particularly custom seats, were out of stock despite initial website listings, leading to prolonged dispatch periods.

What people talk about most

Product

Customers report great satisfaction with the product, highlighting its outstanding build quality and solid... See more

Quality

Consumers find quality to be positive, highlighting exceptional build quality and sturdy materials. Reviewers... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the extremely... See more

Order

People report ambiguous experiences with order processes, reflecting a clear division among consumers. Many... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast, professional, and genuinely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Materiali di ottima qualità e assistenza puntuale. Ho preso anche lo stand per i tre monitor con gli attacchi "vario vesa adpter kit" che hanno aiutato a sistemarli con la massima precisione. Tutto va... See more

Company replied

Rated 5 out of 5 stars

The wheel to end all wheels, I originally had missed the opportunity to purchase the 911 RSR wheel. The second time around I was lucky enough to get one. It has exceeded all of my expectations and t... See more

Company replied

Rated 5 out of 5 stars

I am genuinely more than satisfied with my product from Sim-Lab. The build quality is outstanding – everything feels extremely solid, stable, and well engineered. From the moment of unboxing, you... See more

Company replied

Rated 5 out of 5 stars

I’m very happy with my purchase from Sim-Lab. The build quality is top-tier and the packaging was excellent, ensuring everything arrived in perfect condition. The only minor downside was the lead t... See more

Company replied


Company details

  1. Hobby Store
  2. Computer and Accessories Store

Written by the company

Hello, I’m Richard Schouteren, Founder of Sim-Lab. I began this journey in 2015 as a cockpit builder, and today, Sim-Lab is a leading name in high-quality sim racing rigs and peripherals. As an active sim racer, I lead our product development, drawing from real-life racing experience to design gear that truly connects to the spirit of motorsport. At Sim-Lab, we see every customer as a friend in sim racing. Our support team is dedicated to delivering the best experience possible, always striving to go above and beyond. With innovative products at competitive prices, we’re here to help you unlock the full potential of sim racing.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Asks customers to review

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Replied to 85% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(6,088)

574 reviews in the last 12 months

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Rated 5 out of 5 stars

Just wanted to mention how much i love…

Just wanted to mention how much i love the S1 enduro seat. It is definitely a game changer and has helped being in the right feel comfortable. I do want to make a review video about it and how much i appreciate sim lab products as pretty much my whole rig is sim lab. Hopefully i can grow my channel as well and hope to be affiliate with this brand i love som much!!

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent cockpit and incredibly comfortable

I recently purchased the Sim-Lab GT1 Evo cockpit with the Enduro seat, and I honestly could not be happier with it.

The entire cockpit was straightforward to assemble, and I was able to quickly adjust the seating position and pedal/steering wheel placement to fit me perfectly. The build quality is excellent, and once everything was dialed in, the rig felt extremely solid and professional.

What really impressed me, though, was the Enduro seat. I have chronic back pain, so comfort is a major consideration for me, especially during longer races. I recently completed my first endurance race in this setup, and I was genuinely surprised by how comfortable I remained throughout the race. I never had the usual back discomfort that I have experienced with other seating setups.

The GT1 Evo and Enduro combination has completely transformed my sim-racing experience. It looks fantastic, feels incredibly sturdy, and most importantly, allows me to race for extended periods without being uncomfortable.

September 3, 2026
Unprompted review
Sim-Lab logo

Reply from Sim-Lab

Hi Anton, first of all, thank you for the detailed feedback and review!

On the seat, comfort was the main priority (as it should be), we built in proper lumbar support so it holds up through the longer races, and that support makes a real difference once fatigue sets in.

We're truly happy that you've enjoyed the experience so far! We appreciate the kind words. :)

Have a nice day,
Juan Antonio

Rated 4 out of 5 stars

Great quality kit

Great quality kit. I managed to construct the rig on my own but as the uprights are at an angle, it is time consuming to adjust everything. I would have gone for the Ultimate if they had the Asetek front mount for it in stock. XP1 pedals are the best I've ever used. It's so natural to trail brake with them rather than the super stiff Asetek pedals I had previously. Handbrake and shifter are also excellent. As is the Enduro seat. Everything was really well packed, online instructions were clear. Rig looks mint.

July 24, 2026
Rated 4 out of 5 stars

Great products, slow to ship

I've only bought a couple of accessories from sim lab, both have been very good quality, and a decent price. So no complaints there.

If you want something delivered fast though, sim lab is not for you. I don't know what they do with the orders once they come in, but it takes them a week or more to send anything out. Most places these days send items out the next day.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

The product came in perfect conditions except that I had no update since the order was placed until the package arrived ~around a week after the order. The tracker kept showing preparing package.
No instruction so you need to read the pdf. Some videos would be helpful. There was no youtuber video of the stand I bought so I wasted time trying to figure out how to put it together.
Materials and quality was great. The stickers did not have any glue so they felt soon after put them in place.
I would definitely buy from sim lab again.

July 19, 2026
Sim-Lab logo

Reply from Sim-Lab

Hi Cristian, thank you for the review! We appreciate it. :)

Have a nice day,
Juan Antonio

Rated 5 out of 5 stars

I love the simrig.

I love the simrig.
Only the delivery from dpd was a very bad

July 21, 2026
Sim-Lab logo

Reply from Sim-Lab

Hi Maximilian, thank you for the review! Our apologies for the issues with the courier.

We hope you're having a great time on your new GT1 Evo!

Have a nice day,

Rated 5 out of 5 stars

Delivery on time

Delivery on time - multiple packages with 2 different vendors was a bit odd but everything arrived safe and sound.

July 7, 2026
Sim-Lab logo

Reply from Sim-Lab

Hi Falko, thanks for the review! We appreciate it. :)

Have a nice day,
Juan Antonio

Rated 5 out of 5 stars

I had a very good experience purchasing…

I had a very good experience purchasing from Sim-Lab. The entire buying process was smooth and straightforward, and the quality of the service was excellent.

Their customer support is also very responsive and helpful. Whenever I had a question or needed assistance, they replied quickly and provided clear solutions.

Overall, I’m very satisfied with my experience and would definitely recommend Sim-Lab to anyone looking for high-quality sim racing equipment and great customer service.

July 7, 2026
Sim-Lab logo

Reply from Sim-Lab

Hi Pierre, thank you for the detailed review! We truly appreciate it!

Really happy to see you've enjoyed the experience so far, and wishing you lots of wins on track with your new Sim-Lab setup!

Have a nice day,

Rated 5 out of 5 stars

High quality setup. I am very pleased.

No problems at all. High quality setup. I am very pleased.

July 2, 2026
Sim-Lab logo

Reply from Sim-Lab

Hi Benny, thanks for leaving a review! We appreciate it, and really happy to see you're having a great time with your new GT1 Evo! :)

Have a nice day,
Juan Antonio

Rated 5 out of 5 stars

It was good but it wold be nice if you…

It was good but it wold be nice if you could make the hand brack plat one that works better on the left side

August 8, 2026
Unprompted review
Sim-Lab logo

Reply from Sim-Lab

Hi Robbie, first of all, thank you for leaving a review!

Could you please explain further? I understand you're referring to the profile where you can mount shifters, handbrakes... but we'd like to confirm and get your feedback. Here is my e-mail: juanantonio.mena@sim-lab.eu.

Thanks again and have a nice day,
Juan Antonio

Rated 5 out of 5 stars

A good buy

Fast shipping and great customer care

July 3, 2026
Sim-Lab logo

Reply from Sim-Lab

Hi Pedro, thank you kindly for the review! Wishing you lots of wins on track with your new GT1 Evo!

Have a nice day,
Juan Antonio

Rated 5 out of 5 stars

Last order

Fast delivery, always very quality products, nice to assembly and fun to use.

July 17, 2026
Sim-Lab logo

Reply from Sim-Lab

Hi Urs, thank you kindly for the review! We appreciate it, and hope those accesories are doing a great job! :)

Have a nice day,
Juan Antonio

Rated 4 out of 5 stars

Great Dashboard

Great Dashboard, high quality, great product-definitely helped with immersion, and information in-sim

Easy to buy on the sim-lab site; quick delivery.

Canadian Buyer-beware: Even orders coming from the Canadian site come with a hefty (+$100) duty charge that must be paid prior to delivery. Was a surprise but somehow even with that, it cost less than the higher priced options.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Products

Great communication, express delivery and customer focused!

July 14, 2026
Sim-Lab logo

Reply from Sim-Lab

Hi Jon, thanks for the review! We appreciate it. :)

Have a nice day,
Juan Antonio

Rated 4 out of 5 stars

Extremely fast delivery and great…

Extremely fast delivery and great product, despite a minor issueDelivery was extremely fast, arriving within 24 hours. The packaging was completely undamaged, but unfortunately, the seat had some scratches on the laminate shell. However, the customer service was great—they provided financial compensation quickly. Overall, it was a very fair and professional transaction. In the end, I am very satisfied because the rig itself works perfectly and looks great!

July 9, 2026
Rated 4 out of 5 stars

Sim Lab is the GOAT

What's there to say, i mean it's Sim Lab you can't get a better rig then Sim Lab's rigs.
The adjustments are endless, the rig is sturdy as nothing else, easy to assemble.
The only remark that i have is the keyboard tray i didn't find a way to assemble it on the GT1 Pro Rig because of the slanted uprights. If you assemble the keyboard tray on it the keyboard slides of the tray. But yea everything else if just fine. don't hesitate to buy Sim Lab Customer Support is great, fast, correct, thoroughly.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

The Wheel to End ALL Wheels

The wheel to end all wheels, I originally had missed the opportunity to purchase the 911 RSR wheel. The second time around I was lucky enough to get one. It has exceeded all of my expectations and then some. Amazing, quality, shifts feel accurate and the weight of the wheel is so similar, its hard to tell you are in the SIM vs. real life. As always communication and service from Sim-Lab is top notch. Fantastic asset to the SIM racing community.

August 15, 2026
Unprompted review
Sim-Lab logo

Reply from Sim-Lab

Hi Cliff, thank you for the review! We truly hope you're having a blast with the RSR wheel! A pleasure as always treating with people like you, be sure of that. :)

Have a nice day,
Juan Antonio

Rated 5 out of 5 stars

Excellent!

June 17, 2026
Sim-Lab logo

Reply from Sim-Lab

Hi there, thanks for the review! We appreciate it. :)

Best,
Juan Antonio

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