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Wir sind der nachhaltige Zubehör-Shop für dein (Elektro)Auto!
Germany
4.6
763 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 24 hours
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Product description could be a bit clearer, the items we bought for our BYD Seal U dm-i only fit for the non-hybrid model.
CS is super helpful, if you aren't 100% sure you can always ask for help.
Even if it was, at least partially, my fault that the product wasn't a perfect match I've been offered a free return and full refund.
Finally a frunk that fits the EU atto 3 with the 11KW charging module.
This is the only aftermarket frunk that fits well ..and I think it has usable size of 41 -42 litres with the mat.
The installation was pretty easy you just need to open the front plastic covering of the atto 3 to put to screws and rest of 6 back screws were pop out and fairly easy to put in the back 6 screws that came with the frunk.
My onlu complain the frunk part or bottom part of the frunk plastic quality is bit cheap and packaging could have been better as mine came with bend on one side and had to push it back in before installation leaving permanent white scar on the plastic
All in all , as i said finally an aftermarket frunk that fits the atto 3 and looks clean and made in EU.
Extremely late shipment. Delays also at transporting compamy dls - and missing tracking information. Have not got date of delivery ......
No positive items to stress.....
Reply from Shop4EV
Hello Olav,
thank you for your order and for taking the time to leave a review. You placed your order on October 2nd, 2025, with delivery to Norway. Due to the weekend and the required customs declaration, GLS collected your shipment on October 7th, 2025. We apologize for this short delay. Since then, the package has been in transit and has now reached Oslo, Norway (as of October 16th, 2025). It should arrive within the next few days.
As stated in our shipping policy, the estimated delivery time to Norway (Europe, but outside the EU) is 1 to 3 weeks: https://www.shop4ev.com/en/policies/shipping-policy
So far, only two weeks have passed, which means we are still well within the communicated timeframe.
In your last message to our support team, you mentioned that the tracking had not updated for a while, which means you have received the tracking link. We also explained in the support ticket why deliveries can occasionally take longer.
We kindly ask for your continued patience. Once the parcel is handed over to GLS, we no longer have influence over the transport process. However, as visible in the tracking, your package has already arrived in Norway. We sincerely apologize for any inconvenience and would also like to ask you to reconsider your review, as the delivery is still within the expected time frame and the tracking information was provided.
Best regards,
Nico
An happy customer from France, it fits perfectly in the top EV ID.4 no smell anthracite colour is fine top quality !
Quick delivery and well packed! Good product and easy to install.
Thanks!
Quick handling and delivery. Prompt and quick support.
Higly recomendable
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