Veho Reviews 

2,139
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,578 reviews, reviewers had a great experience with this company. Customers consistently praise the delivery service for its reliability and punctuality, often noting that items arrive on time and in excellent condition. Many appreciate the careful placement of packages in secure or requested locations, with drivers frequently going above and beyond to ensure items are protected. Reviewers also highlight the effective communication, receiving timely updates and photos before and after delivery, which enhances the overall positive service experience. However, some customers also noted issues with delivery accuracy and completion. A few people experienced packages being left in incorrect or insecure locations, such as at the gate, on the street, or at the wrong apartment, sometimes leading to items being lost or unretrievable. Additionally, some reviewers reported failed or missed deliveries, with packages not arriving as expected or being left in inaccessible areas.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the... See more

Service

Customers consistently note positive experiences with service, describing it as excellent, prompt, and... See more

Product

Reviewers mention ambiguous feedback about product, with some customers consistently receiving their food and... See more

Staff

Consumers find staff to be ambiguous, with many reviewers praising the delivery drivers for being... See more

Order

Users describe ambiguous interactions with order experiences, with some customers reporting positive outcomes... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Most of the time, the delivery has been spectacular. However, there have been a few times when our delivery has been left at the gate at the end of our driveway. Veho has the gate code and usually use... See more

Rated 5 out of 5 stars

I live in a community where random cars are flagged and immediately felt to be suspicious. The drivers for VEHO are always professional, curteous, and efficient. They make a great effort to place item... See more

Rated 5 out of 5 stars

I have been relying on Veho for delivery of my Tovala meals since I started with the program in January. They have been reliable and my meals make it to my door step still frozen and ready to stick i... See more

Rated 5 out of 5 stars

They have been delivering my weekly food on ice for a year now and it has been reliable and delivered on time. The ice packs are still frozen so the food is good. I get notified with a picture every t... See more


Company details

  1. Logistics Service
  2. Courier and Delivery Service
  3. Courier Service
  4. Delivery Service
  5. e-Commerce Service
  6. Shipping Company

Written by the company

Veho’s mission is to power the future of commerce by making shipping and shopping work seamlessly for everybody. Veho unlocks the potential of everyday consumers and e-commerce brands to fully participate in the global economy—removing limitations caused by outdated logistics providers and archaic technology. By building an entirely new end-to-end logistics infrastructure powered by technology designed to meet the needs of brands and humans in the age of e-commerce, Veho is reinventing the post-purchase experience. For e-commerce brands, we are the tech-driven shipping partner enabling fast, personalized, and highly reliable shipping—from their fulfillment centers to their customer's doorstep. We created a nationwide network of warehouses and a tech platform that builds optimized routes for qualified crowdsourced driver partners. For customers, we give them control over their delivery experience and empower them to share their feedback—with us and the brands they shop from—helping us all constantly improve. For driver-partners, they get total control over their schedule and visibility into their earning potential on our platform so they can decide what's best for themselves and their families. They don’t need to drive passengers or hustle in line at a restaurant. Delivering with Veho is safe and easy. Today, Veho provides customers and brands an unparalleled shipping experience with an up to 99% on-time delivery rate and 4.9/5 customer rating in over 60 markets and counting. Our brand partners have seen 20% increases in customer repurchases, 40% growth in customer lifetime value, and 8% improvements in net promoter score from customers. We believe “shipping is the new shopping.” Join us in bringing that future to life.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(2,139)

1,622 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

After two attempts at delivery

After two attempts at delivery, this package still unavailable to be delivered after a full week, I believe they lost or stole the package.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent delivery

They did an excellent job delivering my package to pick a private spot to keep my package out of site and protected. Thank you! Communication was sent to know when my package would arrive and when it was delivered with pictures to show delivery.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Super fast

Super fast. Even if I am running low on coffee Nespresso never fails on delivery. It is fast & efficient. Plus their coffee is the best!

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

New delivery service

This was the first time this company has ever delivered any of my packages. I got text messages along the way, they found my place without any issues. I left my package on the front porch and took a picture so that I knew that it was delivered. I will be looking forward to using them in the future

July 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look