Very easy and transparent process, from order to delivery. My 83 year old father had to collect my parcel, and the driver drove straight to our door, despite us living in a gated community. Very appre... See more
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The courier called me before delivery, as I requested, and left the package where I said. Very kind.
It was excellent, the delivery made sure to contact me when I didnt hear the door bell and the package was well secured
You get no estimate of delivery date until the date of delivery. There were no updates of the process of the shipping until the day my order arrived. Having a 3 day window waiting for delivery is not... See more
Company details
Written by the company
Sending Transporte Urgente y Logística ofrece sus servicios en España, Portugal y Andorra, incluyendo Baleares, Canarias, Ceuta y Melilla, Madeira y Azores.
Contact info
Spain
- sending.es
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Impecable la entrega y la simpatía del…
Impecable la entrega y la simpatía del repartidor
Horrible servicio!
Horrible servicio. Dijeron que habian entregado mi paquete, y no recibi nada. Y encima, no ponen numero de telefono en sus emails, asi no es posible ponerme in contacto con ellos para investigar la ubicacion de mi paquete. Intente de mandarles un email, pero el unico email notado en su informacion no funciona. Ahora tengo que esperar una semana para una investigacion por parte de la compania que me mando el paquete. Terrible experiencia. No recomiendo este servicio por nada.
Service was so horrible, that I feel the need to write about it in two languages! This company says that my package has been safely delivered, and received by me. However, I have received nothing, despite being at home all day. Where is my package? I have no idea! The company does not list a phone number on the information they have sent me, so I can´t even call them to enquire about the whereabouts of my package. I tried to email them, but the email was returned to me with an incorrect address. Now I have to wait a week for the whole disaster to be investigated by the company that sent me the package. Very disappointing. I definitely would not recommend this terrible service to anybody.
My experience was 👍 good
Me sale “delivered” pero no he recibido…
Me sale “delivered” pero no he recibido nada!
Terrible ! Not the first time.....
Sending sent a confirmation email of package being delivered but I have not received it at all........How can it be a confirmed successful delivery if they have never came to deliver my package ??? This happened another time before with Sending and I had to write/call to CS of the seller and they resent me the package.....
The item I ordered arrived well within…
The item I ordered arrived well within theoriginal time frame indicated by the supplier. The delivery driver was polite and courteous.
Best service.
it didn't arrive
Excellent delivery service people
Excellent delivery service people. Always go the extra mile and call Ans work with you to ensure prompt delivery and quality customer service.
The courier called me before delivery
The courier called me before delivery, as I requested, and left the package where I said. Very kind.
It was excellent
It was excellent, the delivery made sure to contact me when I didnt hear the door bell and the package was well secured
Everything ok
Everything ok! I bought some clogs and they were sent to Spain without any problems.
Perfecto estado.
perfect and good delivery
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