Sofa Bargain Reviews 

6,885
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Roman and Alex came to deliver my sofa today. They’re bringing did a brilliant job and really handled everything with care. It took them only a few minutes to build the sofa, they were both very fast... See more

Rated 5 out of 5 stars

Very happy !!!! a big thanks to the two gentlemen Roman and Alex for their professionalism and friendliness, they assembled everything quickly and professionally, it only took couple minutes! The... See more

Rated 5 out of 5 stars

Absolutely fantastic service from Sofa Bargain! A huge thank you to Peter and Waldi, who delivered and assembled my sofa. They were professional, friendly, efficient and clearly knew exactly what t... See more

Rated 5 out of 5 stars

On August 28, 2026, we received the Kingston M84 sofa from Sofa Bargain. We would like to thank Roman and Alex, who delivered the sofa on time and assembled it quickly and expertly. We highly recommen... See more

Company details

  1. Sofa Store

Written by the company

Corner Sofa Bed Specialists. We offer free up to 7 days delivery and assembly for selected products. You can also pre order sofa in your colours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(6,885)

2,086 reviews in the last 12 months

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Rated 1 out of 5 stars

Please do not buy from this company…

Please do not buy from this company they take your money and don’t deliver sofas been waiting over 3 months now without sofas . There is no direct way of contacted them apart from stupid live chat which is a load of crap They will tell you all sorts but your sofas never arrive and when you ask for a refund it’s ignored

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

A Great service

Delivery guys Peter & Lucas provided an excellent delivery & efficient installation service, would be great if all deliveries were this smooth.
Thanks guys

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

Unacceptable service and endless…

Unacceptable service and endless delays. We ordered a sofa worth over £1,000 on June 25th, and as of September 4th, we still have not received it. Every time we contact customer support via live chat, we get vague responses and are told to wait longer with no actual update or delivery date. Had we known the delivery and communication would be this terrible, we would never have spent our money with this company. Avoid if you expect reliable delivery times or competent customer service.

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing service

Very disappointing service. They were extremely unprofessional and irresponsible, and none of our issues were properly dealt with. Overall, a very poor experience.

July 13, 2026
Unprompted review
Sofa Bargain logo

Reply from Sofa Bargain

We’re sorry to hear that you feel disappointed with your experience. We’d really appreciate the opportunity to understand what happened and look into your concerns properly.

Please contact us privately with your order number and the details of the issues you experienced, and our team will be happy to review the matter and see how we can assist.

Thank you for bringing this to our attention. We look forward to hearing from you and hopefully finding a suitable resolution.

Rated 1 out of 5 stars

0/5 ⭐ THEY CANCELLED MY ORDER

0/5 ⭐ THEY CANCELLED MY ORDER - I BOUGHT ELSE AND GOT ​​THE SOFA IN 7 DAYS

Order 35154 - 31/07/2026

Bargain Sofa promised 21 days for delivery. It never arrived.

When I asked for compensation for the delay, they CANCELLED my order without my consent.

Their excuse on Trustpilot that I "refused delivery" is a LIE. I never refused. I have all the emails as proof. I wanted my sofa + compensation for their breach.

COMPANY IS A JOKE.

Last Tuesday [26/08/2026], I ordered a NEW sofa from another company in Europe because Bargain Sofa canceled mine.

Today is Wednesday [02/09/2026] – A WEEK LATER – and my new sofa is ALREADY IN MY LIVING ROOM.

So other companies can deliver in 7 days, but Sofa Bargain can't deliver in 24 days and cancels orders when you ask about your rights?

AVOID THIS COMPANY. Check their 1-star reviews – same story.

Evidence submitted to the Trade Inspection.

September 2, 2026
Unprompted review
Sofa Bargain logo

Reply from Sofa Bargain

We understand that you were disappointed by the delay with your order, and we acknowledge that the original delivery timeframe was extended by a few days. This was communicated to you, and we worked to provide a revised delivery date at your request.

To resolve the matter, we had already offered £50 compensation in addition to the £50 previously offered, while also arranging a delivery date for you. However, you subsequently requested written confirmation of a further £250 refund as a condition of accepting the delivery.

As we were unable to agree to this additional compensation, we could not reach an agreement on the terms for proceeding with the order. At that point, rather than leave the matter unresolved, we cancelled the order and issued your full refund immediately.

We therefore want to clarify that your order was not cancelled simply because you raised your concerns or requested compensation. We attempted to find a resolution and provide the sofa, but ultimately could not reach an agreement regarding the additional compensation you required as a condition of accepting delivery.

We regret that we could not reach a mutually acceptable outcome, but we believe it is important that the circumstances surrounding your order are accurately represented.

Rated 1 out of 5 stars

I want to warn others about my…

I want to warn others about my experience with Sofa Bargain. A few months ago, I placed an order with this company and paid in full. They failed to deliver my order on the agreed date, so I cancelled it and received a refund. Shockingly, two months later, £750 was taken from my bank account without my authorisation. I have evidence to support this. This unexpected withdrawal caused me serious financial difficulty and affected my ability to pay for car insurance and other essential bills. Based on my experience, I do not trust this company. I strongly urge everyone to think carefully before sharing their bank or payment details with them. If my £750 is not returned immediately, I will pursue this matter through the appropriate legal authorities. Please be careful

April 28, 2026
Unprompted review
Sofa Bargain logo

Reply from Sofa Bargain

We’re sorry to hear about your concerns and completely understand why you would want this looked into, particularly given the circumstances you’ve described.

We’d be very happy to investigate this for you and clarify what happened. Could you please contact us privately with your order number, the date and amount of the payment in question, and any transaction or payment reference you may have?

Once we have these details, our team can review the matter and assist you further. We appreciate you bringing this to our attention and would like the opportunity to look into it properly for you.

Rated 1 out of 5 stars

Cancelled sofa

Cancelled a sofa over 7 weeks ago and still waiting for a refund.

August 31, 2026
Unprompted review
Sofa Bargain logo

Reply from Sofa Bargain

Thank you for your review. We’d be happy to look into this for you and check the status of your refund. Please send us your order number and the name/email address used for the order via private message, and our team will be able to assist you further.

Rated 5 out of 5 stars

Today

Today, I got delivered my sofa by Damian and Adeel. They provided very good service, sofa was unpacked and assembled within minutes, I would definitely recommend!

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

Quick, respectful service

The guys were very quick and professional In the delivery and assembly. Jeff and Adeel were very respectful with their removing shoes and not making too much noise because my daughter was sleeping. Brilliant sofa, I’m very happy!

August 29, 2026
Unprompted review

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