As always over the years, and more recently, I have always relied on the staffs professionalism, knowledge of product, and friendliness! They even recognize me, and call me by name, when I walk in! Th... See more
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Cashiers are very knowledgeable of every product, very helpful with information and recommendations, but, overall the best part about the place is the staff. Very polite and great sense of direction,... See more
I was honestly expecting this to show up in 5-7 business days, but literally showed up to my door 2 days after ordering. Quick, efficient, and prices that don’t gouge your wallet like some of these on... See more
i have tried contacting them through telephone and emails. Operators says phone number is out of service and also havent responded back to my emails . Was really hoping my tools would have been replac... See more
Company details
Written by the company
Smoke Time. You can order online now on the website. Your local-friendly 19+ only smoke shop! 824 Mountain Rd, Moncton, NB, Canada 11 AM-9 PM Seven days a week!
Contact info
Unit 3 - 824 Mountain Rd,, E1C 2R8, Moncton, Canada
- (506) 857-0420
- support@smoketime.ca
- smoketime.ca
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Hasn’t replied to negative reviews
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ordered 225$ worth of glass
ordered 225$ worth of glass, I messed my order up on 19mm vs 14mm... they were quick to reply and switched it out so i got the right things! thank you!
Quick and easy.
The company had the product I wanted. The quantity I needed. A very reasonable price including shipping. It was shipped quickly and arrived promptly. Great transaction and would purchase from again.
Fulfilled my order immediately and…
Fulfilled my order immediately and accurately. Also enabled tracking to easily track the order. Pricing was also very competitive. So - 5 stars!
Best selection of products
Best selection of products, fair prices and the staff is always super helpful! Definitely my top choice for accessories
Product showing on website.
Product showing on website.
Ordered.
Did not receive any further communication for a few days so I reached out about my order.
Replied with we are looking in our back room to see if we have any left.
None left so offered something else but I just wanted a refund.
Took a few days for refund to show in my account.
I understand things happen but this was just a waste of everyone’s time
Great perc at a great price
Great perc at a great price. I highly recommend SmokeTime!
I love the staff
I love the staff, some more than others, lol. Nothing but good service, smiles, and good conversation. They actually care about you and get to know you, becoming friends. Great staff, my go-to spot for sure.
Im extremely upset...
Im extremely upset with the fact that my order canceled. I was waiting and have lost that much time waiting more.
Quick, efficient, affordable…
I was honestly expecting this to show up in 5-7 business days, but literally showed up to my door 2 days after ordering. Quick, efficient, and prices that don’t gouge your wallet like some of these online retailers. Smoketime’s service was S-Tier!
Had an issue with a product i purchased…
Had an issue with a product i purchased here. Returned a few days later and was very happy in the way the staff resolved the issue. Great bunch of guys.
Your staff always make it a great place…
Your staff always make it a great place to go! They are friendly, ready to assist and it's a really nice well stocked store.
I’ve spent over a thousand dollars only…
I’ve spent over a thousand dollars only to accumulate 5$ worth of points, the point system could really use a refresh
Here's why it's a great store!
As always over the years, and more recently, I have always relied on the staffs professionalism, knowledge of product, and friendliness! They even recognize me, and call me by name, when I walk in! They will alway give you honest, and helpful information on their products, and that is something you just don't see anymore! Well done everyone! 👍
I asked you to cancel my order and you…
I asked you to cancel my order and you didn’t.
Such amazing products
Such amazing products. I purchased the pop cone filters. And they are delicious.
Love the selection and all the flavors
I don't like how long it takes to heat…
I don't like how long it takes to heat up and and its gets super hot
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