Good value for what it offers. Updates have been consistent and haven't broken anything. Documentation could be more detailed though
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Delivers on technical side but setup was tricky. Took longer to figure out than expected. Not for casual users.
Company replied
Security features give me peace of mind. Interface could be more modern, but functionality outweighs design concerns.
Company replied
I like the platform overall, but it freezes more often than I'd expect. Sometimes orders take longer to execute, which can be frustrating.
Company replied
Company details
Written by the company
mt4software.com is a technical service provider focused on supporting users within MT5-based environments. Since 2016, the company has worked on improving structure, clarity, and data handling within complex platform setups. Its services are designed to help users better understand and manage technical aspects of their trading environment through practical tools and support.
Contact info
Liebigstraße 24, Frankfurt , Germany
- +44 19 1934 048
- support@mt4software.com
- mt4software.com
3.1
Average
24 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The way the information is organized…
The way the information is organized makes navigating the MT4 settings much easier. The step-by-step explanations were detailed and genuinely useful.
April 10, 2026
Unprompted review
Reply from Mt4software
Thank you for your kind words! We're happy to hear the guides made navigating MT4 easier for you.
The interface is clean
The interface is clean, and finding different features is quick and easy.
April 16, 2026
Unprompted review
Reply from Mt4software
Happy to hear everything has been easy to find. Thanks for sharing your experience!
Works but complicated
Delivers on technical side but setup was tricky. Took longer to figure out than expected. Not for casual users.
April 22, 2026
Unprompted review
Reply from Mt4software
Thanks for taking the time to leave a review. Your feedback helps us identify where we can make the experience more user-friendly.
Mixed experience
Noticed improvements in order execution. However, some features felt confusing and not very intuitive. Good but not great.
April 24, 2026
Unprompted review
Reply from Mt4software
It's good to hear there were positives, and we'll keep your feedback in mind as we refine the user experience.
Good value for what it offers
Good value for what it offers. Updates have been consistent and haven't broken anything. Documentation could be more detailed though
April 16, 2026
Unprompted review
Reply from Mt4software
Thanks for your thoughtful feedback. We're glad you've had a reliable experience, and we appreciate your suggestion about improving the documentation.
Security features give me peace of…
Security features give me peace of mind. Interface could be more modern, but functionality outweighs design concerns.
April 10, 2026
Unprompted review
Reply from Mt4software
We appreciate your review. It's great to hear security has been a positive part of your experience, and we'll keep working on improving the interface.
Overall
Overall, I enjoyed my experience. The only downside for me was the pricing, which feels a bit higher than I'd prefer.
May 29, 2026
Unprompted review
Reply from Mt4software
Thanks for sharing your perspective. It's good to hear there were plenty of positives, and we'll keep your comments about pricing in mind.
My main complaint is the withdrawal…
My main complaint is the withdrawal limits. The platform itself is fine, but I would prefer more flexibility
May 22, 2026
Unprompted review
Reply from Mt4software
Thanks for sharing your thoughts. It's always helpful to hear where users would like to see a bit more flexibility. We appreciate the feedback 😊
My main complaint is the withdrawal…
My main complaint is the withdrawal limits. The platform itself is fine, but I would prefer more flexibility.
May 28, 2026
Unprompted review
Reply from Mt4software
Thanks for taking the time to leave a review. We're glad the platform has been working well overall, and we continue improving the experience. 😊
I like the platform overall
I like the platform overall, but it freezes more often than I'd expect. Sometimes orders take longer to execute, which can be frustrating.
May 14, 2026
Unprompted review
Reply from Mt4software
Thanks for being honest with us. We're happy to hear you like the platform overall, and we completely understand how frustrating delays can be. We appreciate you sharing your experience.
Decent overall
Decent overall. Some things worked well, others took longer to get used to than I expected.
April 26, 2026
Unprompted review
Reply from Mt4software
Thank you for the honest feedback. We're glad some parts worked well for you, and we appreciate your comments on the learning curve. Feedback like this helps us continue improving the experience for everyone.
The team was friendly
The team was friendly, but the overall experience wasn't quite what I expected.
April 21, 2026
Unprompted review
Reply from Mt4software
Thank you for taking the time to share your experience. We're happy to hear our team left a positive impression, and we're sorry the overall experience didn't fully meet your expectations. We'll keep working to improve and appreciate your feedback.
It didn’t work as smoothly as I hoped
It didn’t work as smoothly as I hoped. Setup was tricky and I had to spend extra time figuring things our.
May 9, 2026
Unprompted review
Reply from Mt4software
Thank you for your feedback. We’re sorry to hear the setup process felt more difficult than expected. We know getting started should be as smooth as possible, and we’ll continue working to improve the onboarding experience. We appreciate you giving us a try.
I was expecting more features for the…
I was expecting more features for the price. Some parts felt confusing and not intuitive.
May 12, 2026
Unprompted review
Reply from Mt4software
Thank you for taking the time to share your thoughts. We understand that expectations can differ, and we appreciate your comments about both the features and usability. Feedback like this helps us identify where we can improve and deliver a better experience for our users.
Im not super technical with this stuff…
Im not super technical with this stuff but I was able to get comfortable with it faster than expected
May 7, 2026
Unprompted review
Reply from Mt4software
We always try to make things easy to get started with, so it's great to hear you felt comfortable quicker than expected.
one of the few platforms I didn’t get…
one of the few platforms I didn’t get tired of after the first week honestly
April 28, 2026
Unprompted review
Reply from Mt4software
we'll take that as a compliment 😄 Thanks for the feedback and for sticking with us!
It took me a while to understand some…
It took me a while to understand some of their characteristics, but after that everything started to feel more natural.
April 8, 2026
Unprompted review
Reply from Mt4software
Some features can take a little time to get used to at first, so it’s nice to hear everything started feeling more natural after a while.
I didn't think I would be able to use…
I didn't think I would be able to use it for so long, but it has actually become part of my daily routine.
April 26, 2026
Unprompted review
Reply from Mt4software
Thanks for sharing this! Funny how things that start as “just trying it out” slowly become part of the daily routine 😄 Appreciate the support!
been trying different tools lately and…
been trying different tools lately and this one feels the most practical so far
May 5, 2026
Unprompted review
Reply from Mt4software
Really appreciate that you found the platform practical and easy to work with compared to others you’ve tried
been testing it for a little while now
been testing it for a little while now, still learning some parts but overall it’s been pretty easy to work with
April 1, 2026
Unprompted review
Reply from Mt4software
Thanks for the feedback! Totally understandable — there’s always a bit to learn at first, but happy to hear it’s been easy to use overall
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.