Formaat extra is te groot en normal is…
Formaat extra is te groot en normal is prima voor normaal. Is er geen tussen maatje ??
Reply from Mediq
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Written by the company
Elke dag vertrouwen miljoenen patiënten en zorgprofessionals op de betrouwbare levering van medische hulpmiddelen, verpleegartikelen en innovatieve zorgoplossingen door Mediq. Al meer dan 125 jaar zijn wij een toonaangevende en deskundige partner voor patiënten, zorgverleners en zorgverzekeraars in Nederland en daarbuiten.
Met ruim 2.500 toegewijde medewerkers in 13 Europese landen werken we samen aan het verbeteren van zorguitkomsten, het verhogen van patiënttevredenheid en het betaalbaar houden van de gezondheidszorg.
Mediq – At the heart of healthcare
Diabeteszorg Continentiezorg Stomazorg Luchtwegzorg Medische voeding Infuustherapie Wondzorg
📞 Snel hulp of persoonlijk contact nodig?
Gebruik ons contactformulier of ga naar mediq.nl/contact. Wij helpen u graag verder.
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Formaat extra is te groot en normal is prima voor normaal. Is er geen tussen maatje ??
Reply from Mediq
I have used Mediq for a couple of years as my supplier for tube feeding and related equipment. For the most part, everything worked flawlessly—until they introduced new systems and changes.
Over the past few months, it’s been nothing but trouble. You’re constantly stuck on the phone with them, facing long wait times and a new employee every single time.
My orders now take weeks to arrive. You can no longer track deliveries, and there are no notifications anymore like there used to be. Twice, I’ve been charged twice for items, even though things had always run smoothly before!
It takes ages to get through to them on the phone, and it’s extremely frustrating—especially when you’re already dealing with illness.
We are still waiting for everything to be sorted out and for the payment issue from June to be corrected!
I have never experienced more hassle or had to fight so hard just to get what I need.
Reply from Mediq
Post surgery needed some extra dressings as quite a lot of bleeding, ordered with 2 day delivery which actually took 6, by which point I’d had to source some from elsewhere. Cancelling order didn’t work, received no response from Mediq. rejected the delivery only to receive the order again 2 weeks later ! I’m out of pocket nearly £30 and have dressing that are now useless!
The device really helps sleeping and I do not snore any longer. I also sleep much better and feel healtier.
What could be better:
1. I travel a lot. The device is too big espacially when you travel by plane.
2. Too many straps which tangle and often unlink from the main device.
Always being told you didn't order enough or it's not your normal order
Then being phoned to tell you you must order more why ???
I'm buying what I need not making you extra sales for stupid reasons
Reply from Mediq
always on time with the product excellent and 100/percent good 👍
Reply from Mediq
They are in charge for my diabetes supplies since last year.
The delivery time is not corresponding with the needing (every 3 months the delivery, always running out the last 10 days), since is the same amount of supplies, of course I'm always running short of infusion sets,this causing to me lot of justified stress, to reach out to them and ask to send at least a box in advance.
This last time they didn't even bothered of sending me one box earlier (actually lying to me on a written email that they would have taken care of the matter,10 days in advance ), causing me to run out of sets. Since insuline can't be stopped,I needed to extend the period of time i wear each set, this causing bruises and bumps where the set is connected, without even mention the danger of infections.
I'm even thinking about going back to my country where the health services are not in the hands of such greedy and incompetent companies.
Shall i have any complications due to this matter they sure will hear from my lawyer.
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