Mettle & Bloom Reviews 

34
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning jewellery designs, outstanding craftsmanship, and exceptional product quality, noting that the beautiful pieces make wonderful gifts for special occasions. Consumers also highlight the exceptionally fast delivery service, careful packaging, and helpful customer support team that always responds promptly to any questions. Though some customers experienced minor challenges with specific product details, sizing, or clasps, adequate assistance was readily provided to help resolve them. Reviewers consistently noted that support staff handled these inquiries efficiently, ensuring a very smooth overall journey for every buyer.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing the jewellery as beautiful, unique,... See more

Quality

Customers consistently note positive experiences with quality, highlighting the stunning designs and... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are consistently... See more

Delivery service

Clients share positive opinions on delivery service, consistently highlighting extremely fast shipping times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super Stylish products backed up by 5 star customer service. Such beautiful pieces of jewellery - modern yet classically stylish. I adore all the pieces I bought . I had a clasp issue with 1 bangle... See more

Company replied

Rated 5 out of 5 stars

I purchased a number of products and all were exactly as shown on the website. I had a couple of challenges, nothing to do with the quality of the product, and Ruby in Customer Services could not hav... See more

Company replied

Rated 5 out of 5 stars

I have bought a number of pieces from the Mettle & Bloom collection and I absolutely love them. I’m wearing them regularly and they look as good as the time they arrived. Their customer service team h... See more

Company replied

Rated 5 out of 5 stars

I absolutely love my my bracelet and necklace I purchased from Mettle & Bloom. The pieces look even more beautiful in person. The craftsmanship is outstanding. It arrived quickly and was beautifully... See more

Company replied


Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Jeweler
  4. Jewelry Designer
  5. Watch Store

Written by the company

Mettle & Bloom is an Irish jewellery brand that is built on the belief that strength and growth can go hand in hand. At its core, Mettle & Bloom celebrates women with mettle - they are resilient, courageous, and driven. Every collection is inspired by women who have challenged stereotypes and paved the way for others, with jewellery created to serve as both a statement and a reminder of inner strength. From elevated everyday staples to bold, expressive pieces, Mettle & Bloom jewellery is story led and female focused. Pendant necklaces come with story cards that narrate the meaning, sentiment and stories behind them, making them great gifts. With a focus on quality craftsmanship and accessible luxury, the brand offers pieces that feel both special and enduring. Guided by its ethos, “Nurture Your Mettle to Reach Your Bloom,” Mettle & Bloom encourages women to embrace their journey, honour their resilience, and celebrate how far they’ve come.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(34)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and gorgeous jewellery

I purchased a number of products and all were exactly as shown on the website. I had a couple of challenges, nothing to do with the quality of the product, and Ruby in Customer Services could not have been more helpful! It is a rare pleasure to deal with such a lovely company with excellent products to match. I would highly recommend and will be purchasing again.

August 18, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Hi Mrs Gray, thank you for taking the time to share your feedback! It's great that you found our website clear and helpful when placing your orders and I just read out your lovely feedback to Ruby... agreed, she's a gem! Thank you again for sharing how positive your shopping experience was and thank you for supporting my small business! Love Sallyann xx

Rated 5 out of 5 stars

Beautiful Jewellery & excellent quality.

I have bought a number of pieces from the Mettle & Bloom collection and I absolutely love them. I’m wearing them regularly and they look as good as the time they arrived. Their customer service team have been excellent in dealing with a query I had. I would highly recommend their jewellery.

August 20, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Hi Muireann, thank you so much for your glowing feedback, we are delighted that you love your Mettle & Bloom collection and that each piece looks exactly as it did on day 1! Thank you again for your feedback and for supporting my small business! Love Sallyann x

Rated 5 out of 5 stars

Super Products & Customer Service

Super Stylish products backed up by 5 star customer service.
Such beautiful pieces of jewellery - modern yet classically stylish. I adore all the pieces I bought . I had a clasp issue with 1 bangle & the customer service , support ,reaction & resolve I received was 5 star . I cannot recommend the products & the service highly enough. What a super brand you should be so proud - And It's Irish !!!

August 13, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Hi Linda, thank you so much for your wonderful feedback and I am so glad to hear that you found our service and prompt responses helpful too! I am delighted to hear that you will be back to us again soon and thank you in advance for recommending Mettle & Bloom! Love Sallyann x

Rated 5 out of 5 stars

Love this jewellery brand

Love this jewellery brand! And they fact that they are non tarnish! The designs are gorgeous and received quickly. Thank you

July 16, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Thank you for your lovely review Lorna, it's so nice to hear that you love your purchases and that they arrived so quickly to your door! Thank you for supporting my small business! Love Sallyann x

Rated 5 out of 5 stars

Beautiful pieces and amazing customer…

Beautiful pieces and amazing customer service! Leah and Laura were lovely to deal with. I get so many compliments on my pieces and the jewellery itself is great quality.

July 22, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Thank you for your lovely review Martha! It's amazing to be growing so much in the USA. We are sending more and more orders there each day so thank you for your support and for sharing your lovely feedback! We are delighted that you had such a wonderful experience with customer service team and I have already passed on your great feedback to Laura & Leah! Love Sallyann x

Rated 5 out of 5 stars

I purchased the -to the moon and back…

I purchased the -to the moon and back necklace for my wife for her birthday and she was over the moon literally with it , she wears it every time we go out it’s just a beautiful and meaningful piece of art, all the other jewellery she had is left to one side since and I have also 2 more purchases made for her for our anniversary from the same collection , she doesn’t know yet
I would have no worries about her not liking them because they are just class and I am looking forward to the big hug 😂

March 24, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Thank you for this fantastic 5 star review, John! It honestly means so so much so thank you for sharing. We are delighted to read this and we are so glad your wife loves her Mettle & Bloom pieces. We're sure the additional pieces you've got for her since will go down a treat! That big hug has been earned! Thank you again for sharing and for continuing to support us! Love M&B Team

Rated 5 out of 5 stars

Five Stars- I'll be Back!

I absolutely love my my bracelet and necklace I purchased from Mettle & Bloom. The pieces look even more beautiful in person. The craftsmanship is outstanding. It arrived quickly and was beautifully packaged. I would definitely recommend and will be purchasing again!

July 20, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Thank you so much Concepta for sharing this lovely 5 star review. We are so pleased that you love our quality, service and presentation so much that you're already planning future purchases from us! Thank you for recommending us and thank you for your wonderful support!

Rated 5 out of 5 stars

Stunning pieces 😍😍

Picked up some lovely Mettle and Bloom pieces for myself and my mom. I get loads of compliments on the Solas bracelet and My Sun Moon and Stars necklace, the story card included with the meaning behind the necklace was beautiful

June 11, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Hi Siobhan, thank you for this fantastic 5 star review! We are so so happy to hear about all of the compliments you are getting on your Mettle & Bloom jewellery!! We hope your mum loves the jewellery that you got for her too <3 Love M&B Team

Rated 5 out of 5 stars

The jewellery is lovely my wife is…

The jewellery is lovely my wife is obsessed with her My Sun, Moon and Stars necklace

July 17, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Hi Ger, thank you for your lovely review and we are very happy to hear that your wife loves the my sun, moon & stars necklace that you got for her. Thank you again for sharing your thoughts and for giving us a glowing 5 star review! Love M&B Team

Rated 5 out of 5 stars

Great service and very fast delivery

Great service and very fast delivery. My wife loves the jewellery I got for her. Thank you for the packaging too. Got it within 24 hours

July 19, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Hi Ger, that's great, we're delighted that the gift went down well and that your wife loves her Mettle & Bloom jewellery! We are also glad that it was delivered to you so quickly!! Love M&B Team

Rated 5 out of 5 stars

Excellent

I am over the moon with all my mettle and bloom pieces. I’ve about 7 or 8 pieces now and i have to say the quality is excellent. I have also bought some necklaces as gifts and the cards are a fabulous touch!! 5 stars mettle and bloom

July 19, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Hi Antoinette, thank you for all of your support and for always choosing Mettle & Bloom for special gifts for others and for yourself :) We really appreciate your lovely feedback! Love M&B Team

Rated 5 out of 5 stars

Will definitely purchase from again

Purchased a piece for my sister’s birthday. She loves it! Amazing quality, speedy delivery, will definitely purchase from again :)

July 16, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Hi LJ, we're so happy to hear that your sister loves her gift! Thank you for your lovely comments and for sharing your thoughts :) Love M&B Team

Rated 3 out of 5 stars

Having bought the beautiful Sun Moon &…

Having bought the beautiful Sun Moon & Stars necklaces as gifts I’ve purchased the matching bracelets. So disappointed. Very small and nothing at all like the necklaces regards size and quality of the chains or pendants

July 7, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Hi Terri, I am sorry to hear you are unhappy with the bracelets! We want our customers to love their pieces and since we didn't hear from you, we emailed you this morning. Please reply to our email and we will arranged a refund or exchange straight away. Since you availed of our 3for2 offer and got an €80 bracelet free, please let us know how you want to proceed.

To help our customers find their perfect fit, we list the exact dimensions of all our pendants and chains on the website and we're sorry this fell short of your expectations. The bracelets are intentionally designed to be smaller than the necklaces.

We're here to help!

Kind regards,
Sallyann

Rated 5 out of 5 stars

Birthday Gift for my daughter …

As soon as I saw one of your amazing jewellery pieces and there are so many, I knew it was the most appropriate piece for my daughter's 17th birthday. She is my daily ray of sunshine and I love her to the moon, stars and back again. So I bought 'my sun moon and stars' chain' and she just loved it. Thank you.

July 2, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

So happy to hear that your daughter loved her gift! Thank you so much for supporting my small business and for sharing this lovely review with us :) Love M&B Team

Rated 5 out of 5 stars

Fantastic 🤗

Such a lovely experience dealing with Mettle and bloom,I’m living abroad,ordered Monday,received jewellery on Thursday,opened box and so beautifully presented,lovely note and quality of jewellery beautiful,I’m very happy with my purchase,would highly recommend this company,I will 100% be buying again,well done to all the team 😊

June 25, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Thank you for your lovely words, Catherine. We are so grateful for your support and love to hear that our pieces are being worn all around the world. Can't wait to welcome you back again soon! Love M&B Team xx

Rated 5 out of 5 stars

Lovely quality product

Lovely quality product. The entire product line is fab!!! I picked a special piece as a gift and was so thrilled with it when it arrived.
Super fast delivery.
I had to contact customer service with a query and their reply was prompt and comprehensive.
Delighted to have found this Irish brand - I look forward to shopping here again.

June 17, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Hi Aisling, thank you for sharing your feedback! So happy to hear that you loved the whole shopping experience with us - from quality to beauty to service! We also love that you're already planning your next purchase from us. Thank you for your support!
Love,
M&B Team

Rated 5 out of 5 stars

A wonderful experience from a great…

A wonderful experience from a great Irish brand. I will be gifting my friends and family some pieces for Christmas 🎅🏽
Thank you for the matching necklaces for my mam and I. We’re so happy with them.
Janette

June 5, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Hi Janette, lovely to read such a great review. Thank you for all of your support and words! We are delighted that you love our pieces and that you're already planning your next purchases!
Love,
M&B Team x

Rated 5 out of 5 stars

Great success!

I have ordered numerous items for different occasions in the last 6 months from Mettle & Bloom and all have been a success! Mostly gifts with one or two for myself!!
Customer service also very prompt and efficient which helped when I lost an order details.

June 5, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Hi Tracy, thank you for all of your support! We love when customers come back time and time again. I think it's a testament to our quality and service, just like you mentioned. Thank you so much for sharing your feedback with us and for continuing to support us!!
Love M&B Team xx

Rated 5 out of 5 stars

Beautiful jewellery

Having had my necklace admired so many times I decided to buy a birthday gift for my daughter who lives in the UK.
She received it within two days
Great service. Affordable price for quality.

May 25, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Amazing, love to hear that you're getting lots of compliments on your necklace and that you've decided to treat your daughter to one of our pieces too! We hope she loves it and that she's getting lots of compliments as well. We will always be committed to excellent quality and 5 star service <3 Thank you so much for taking the time to share your experience.
Love,
M&B Team

Rated 5 out of 5 stars

Fabulous jewellery at an affordable price

The bracelet caught my attention when scrolling through Facebook. It’s a beautiful piece of jewellery so I researched the owner. This is a lovely irish-owned company and the owner is very personable. I liked what I read and purchased the bracelet. After sales service was excellent. Bracelet arrived within a couple of days from the order and it looks and feels fabulous. I’m delighted with it and will definitely buy again.

May 25, 2026
Unprompted review
Mettle & Bloom logo

Reply from Mettle & Bloom

Hi Susan, thank you so much for your lovely review, I really appreciate it. I am so happy to hear that you love your bracelet and our service in general. Thank you again for supporting my small business. Love Sallyann x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look