Niponi Reviews 

BIG SCAM! DO NOT BUY ANYTHING FROM THEM PLEASE! They selling cheap rubbish from China and if you not happy they asking to returned to China otherwise no refund. I do not even belive if returned to china you get refund. They do everything not to refund.I have bad expierence. Ordered 3 in 1 purifer, cooler, jonizer fan. Waited 2 weeks to find out there is no hepa filter inside no UV light just engine so I have just very expensive fan which is very noisy even on the lowest mode. Quality of the product is also very poor and weak. I have contacted customer service and that is one good thing they respond quite Quick but when I asked to return a product and want full refund they asked me for video of missing part so they can pass it for technician team and now I have to wait another 2 days for what they say. On the website you can read that you can return product without reason in 30 days but that is not true. Be carefull.
After misleading information and insisting to accept credit I have returned item to the return address on the posting label on packaging Edward unit 5 nexus close central way Feltham but looks it is fake address. After that they ask me to return to China on my own cost so obviously it is a scam.

I ordered 2 pairs of shoes. One pair did not arrive. I contacted customer service and had a reply from 'Emma' asking me to wait a few more days as according to their records both pairs had been shipped and processed. I waited a few more days, then contacted them again asking for a refund. Since then i have had 6 more emails(on top of the previous 4 which all tried to avoid giving me any compensation) putting this request off and trying to get me to accept an online credit for the store. The emails are repetitive and very wordy, and obviously written by some form of AI. I doubt a human has had sight of any of my emails. I am so frustrated by this complete lack of customer service. It's such a pity, because the shoes that did arrive (and that took ages) are lovely and very comfortable. But I will never shop through this store again, and will be very careful of all online stores in the future.
Edited - I have finally received an email (again, repetitive and over wordy) confirming I will receive a full refund in the next 3-6 business days.

Nice shopping experience. The item met my expectations, and customer support was responsive when I reached out. Delivery was slightly delayed.

The website is misleading man but quality is cool tho.

The web was user friendly. Payment was very fast and effortless. No problems at all, only a plain experience.

I like the design, but the sizing feels slightly off. Id probably size up next time.

The shopping experience was okay. The item arrived safely and matched the basic description, though delivery took longer than anticipated. Quality was acceptable.

I am writing to escalate an urgent issue regarding my order placed on 17 November 2025 from Isabelle-mode.

To date, I have not received the product, nor have I received any clear update regarding its status. Despite multiple attempts to contact support, there has been no response, which is extremely concerning.

At this stage, it appears there may be a serious issue with the supplier or order fulfillment process. I request that this matter be investigated immediately and that I be connected with a responsible person who can assist in resolving this issue.

Kindly provide one of the following at the earliest:

A confirmed delivery timeline, or
A full refund for the order

I would appreciate prompt communication and a clear resolution path.

I look forward to hearing from someone from your team as soon as possible.
Order FR#2129903
Tracking Number
YT1763794600996989781
Kind regards,

Niponi provided a fairly good shopping experience overall. The product arrived safely and quality was acceptable for the price. Delivery time was a little slower than expected.

The products matched the website photos fairly well, but delivery was slower than expected. Quality was okay overall and customer service eventually responded to my questions.

The tactical shorts are very durable even after i use alot foy my outdoor activities and hiking the materials still feels brandnew and looks vibrant.

Superbe expérience avec Niponi. Produces neat work with proper size and packaging. Recommandé !