Malines Group Reviews 

707
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My experience with Malines-group is just amazing. The complete team is very helpful, friendly & at your service. No one is better than other. All members I have been in touch with (Koen, Rita, Lies... See more

Company replied

Rated 5 out of 5 stars

First of all I should be thankful to Katrien from Malines Group for making the process of obtaining the apartment smooth. She was very helpful from the day I visit the apartment for the first time for... See more

Company replied

Rated 5 out of 5 stars

Today I have signed my contract for renting my new appartement. At this important moment was Tanya Yaramis who helped me with her professionalisme her kindness her smile and her willingness to answer... See more

Company replied

Rated 5 out of 5 stars

I really liked the visit. Tom was very kind, he took his time to explain everything in detail. Thanks so much.

Company replied

Company details

  1. Real Estate Agency
  2. Estate Appraiser
  3. Property Administrator
  4. Real Estate Agents
  5. Real Estate Developer
  6. Real Estate Rental Agency

Written by the company

Bij Malines Group kan je terecht voor zowel de verkoop, verhuur als het beheer van je eigendom. Wil je net zoals alle andere tevreden klanten van je vastgoed een mooi verhaal maken? Dan ben je bij ons aan het juiste adres! Je eigendom verkopen of verhuren is dan ook een grote stap. Het brengt heel wat administratie en uitdagingen met zich mee. Formulieren in orde brengen. Bezichtigingen regelen. Maar vooral: de juiste, nieuwe koper of huurder vinden. Daarom reken je op iemand die dat werk van jou overneemt. Iemand met kennis van zaken, zodat jouw vastgoed een mooi verhaal wordt. Malines Group is die partner. Als makelaar bundelen we alle middelen om jou de beste service te bieden. Dat via een persoonlijke aanpak, want elke klant vertelt een eigen verhaal. Zo wordt jouw vastgoedervaring er één zonder zorgen. Kiezen voor Malines Group is bovendien kiezen voor jarenlange ervaring, en een gedreven begeleiding doorheen elk vastgoedproces. Neem zonder zorgen de beste beslissing, en kom kennismaken. Of u nu uw eigendom verkoopt of verhuurt – of zelf iets wilt kopen of huren – bij Malines Group doen we er alles aan om van uw vastgoed een mooi verhaal te maken. Wij hopen u binnenkort te mogen ontmoeten! Want wij maken van uw vastgoed een mooi verhaal!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

707 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(707)

153 reviews in the last 12 months

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Rated 1 out of 5 stars

Hello,

Hello,
On the morning of the appointment, I've received a cancellation call due to the construction holiday though the meeting was planned to take place in the office. No excuse received either. I had taken annual leave for this appointment and my day got wasted.
Additionally, I have not received any responses to my earlier emails sent.
Not the best experience.
Kind regards,

July 20, 2026
Malines Group logo

Reply from Malines Group

Dear Muharrem,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.

We fully understand your disappointment, especially knowing that you had taken a day off for this appointment. Unfortunately, we had to cancel the appointment on the morning itself. Our colleague did apologise during the cancellation, and we sincerely regret the inconvenience this caused.

Regarding your emails, our records show that we had been in contact with you beforehand. If any of your messages or our replies did not reach their destination, we sincerely regret this, as clear communication is very important to us.

We appreciate your feedback, as it helps us to evaluate and improve our service. We wish you all the best in your search for a new home.

Kind regards,
Malines Group

Rated 5 out of 5 stars

everything was so good

everything was so good, thanks a lot

April 1, 2026
Malines Group logo

Reply from Malines Group

Thank you so much for your kind words Emre!
We’re very happy to hear everything went well.

Rated 5 out of 5 stars

Nice Service

Nice and quick. Responsive and responsible

November 10, 2025
Malines Group logo

Reply from Malines Group

Thank you so much for your kind feedback Zainab!
We’re happy to hear you experienced our service as quick, responsive, and reliable.

Rated 5 out of 5 stars

Perfect visit.

Jade was very good, everything was very well explained. Thank you.

October 13, 2025
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Reply from Malines Group

Dear Ester,
Thank you so much for your kind words! We’re delighted to hear you enjoyed the visit and that Jade could explain everything so clearly.

Rated 5 out of 5 stars

I really liked the visit

I really liked the visit. Tom was very kind, he took his time to explain everything in detail.

Thanks so much.

September 15, 2025
Malines Group logo

Reply from Malines Group

Thank you so much for your kind words Mariana!

We’re glad to hear you enjoyed the visit and that Tom could take the time to explain everything clearly.

Rated 5 out of 5 stars

Mechelen

Super friendly and supportive

October 23, 2023
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Reply from Malines Group

Thanks for these fine words!

Rated 5 out of 5 stars

Whoop Whoop

Correct, honest, friendly, sympathetic, passionate and well-founded know-how
Meet Tristan from Malines Group!

June 9, 2023
Unprompted review
Malines Group logo

Reply from Malines Group

Bedankt voor je fijne review Lieve! Dit doet Tristan een groot plezier!

Rated 5 out of 5 stars

Today I have signed my contract for…

Today I have signed my contract for renting my new appartement. At this important moment was Tanya Yaramis who helped me with her professionalisme her kindness her smile and her willingness to answer any questions I had. Thank you so much Tanya.❤

April 1, 2022
Unprompted review
Malines Group logo

Reply from Malines Group

Thanks Elena for the fantastic words!

Rated 3 out of 5 stars

Average service

The agency is doing an average job. In the end the deal was closed. However, they need to go a long way in terms of communication and especially time management. In this way, I was missing professionalism. The quality of service goes down after signing the compromise.

March 17, 2022
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Reply from Malines Group

Hi Matous. We are sorry to read your experience wasn't the best. It is certainly not our intension to let down the service after signing. We try to improve our service at any point so thanks for the feedback.

Rated 4 out of 5 stars

I've been a client for over 8 years

I've been a client for over 8 years, I bought my first property via the Mechelen office and I'll recommend Rita Lesage for her excellent interpersonal relations skills, customer service and support. She's a great asset for this company.

February 2, 2022
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Reply from Malines Group

Thank you very much for these words! Much appreciated.

Rated 5 out of 5 stars

Highly recommended!

First of all I should be thankful to Katrien from Malines Group for making the process of obtaining the apartment smooth. She was very helpful from the day I visit the apartment for the first time for inspection and to the point where I obtained the keys. Malines does all the paper work and producing inspection report of the apartment in a very neat way and they are accessible if you have any concerns. Highly recommended!

October 26, 2021
Malines Group logo

Reply from Malines Group

Thank you for the positive words!

Rated 5 out of 5 stars

My experience with Malines-group is amazing!

My experience with Malines-group is just amazing.
The complete team is very helpful, friendly & at your service. No one is better than other. All members I have been in touch with (Koen, Rita, Lies) are very professional & friendly with me.
The estimation is very accurate and our house got sold very quickly (2nd visit) just few days after publishing. they took care of everything whilst I'm on holiday. So I cannot be happier than this.
I strongly recommend the service of Malines-group to all people.

July 18, 2021
Malines Group logo

Reply from Malines Group

Hi Nabil. Thank you very much for this fantastic review! Much appreciated.

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