Mae & Rose Jewels Reviews 

688
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 682 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning copper jewelry designs, noting that the pieces feature exceptional craftsmanship, beautiful details, and solid build quality. Many people also appreciate the remarkably attentive customer support team, who communicate clearly and quickly resolve any questions or concerns during the purchasing journey. However, some customers also noted that delivery times could sometimes feel quite slow or that they occasionally received incorrect items in their shipments. A few reviewers additionally mentioned experiencing durability issues with specific products, such as items breaking quickly or materials not entirely matching expectations.

What people talk about most

Product

People report positive experiences with product, noting that the copper jewelry is striking, well-crafted,... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful designs, solid feel,... See more

Order

Users describe ambiguous interactions with order experiences, expressing appreciation for timely updates,... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting timely arrivals, helpful tracking... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting constant communication and staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just received my third purchase from Mae and Rose and am even more impressed with the beauty, quality of copper and beautiful designs from these ladies! All three orders were exactly as pictured. I... See more

Rated 5 out of 5 stars

I received my bracelet about 2 weeks after ordering. I wasn’t too happy that it was shipped from China because past experience having anything from that area has been poor quality. However , I was c... See more

Rated 5 out of 5 stars

Received bracelet. It is even more beautiful than pictured on Facebook. And it is high quality. Long wait to receive. After being notified of shipping, it took 12 days to arrive. I have ordered anothe... See more

Rated 5 out of 5 stars

I recently came across an ad about closure of this company, which I had never heard about. I normally don’t purchase from any online companies after being scammed, but I had been looking for authentic... See more


4.6

Excellent

TrustScore 4.5 out of 5

688 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(688)

687 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company is a scam company

This company is a scam company. They are out of China, they take your money, they don't respond, and if you're lucky enough to get a product from them, it's not real copper. It's plastic with copper paint on top of it.

Don't waste your time on this company.

Find a company that makes the product in the USA.

October 15, 2026
Unprompted review
Rated 5 out of 5 stars

Produc is what is stated in there…

Product is what is stated in there website. Love my bracelet and so does my daughter. I liked the bracelet so well I order another one but a different style. Sorry to here you will be closing but you need time to your self. Good luck on your retirement.

November 2, 2026
Unprompted review
Rated 4 out of 5 stars

It made me wonder when you sent a…

It made me wonder when you sent a notice that someone was impersonating your company and I may not be getting a real copper bracelet. BTW, I’m not your sweetheart as you wrote in your e-mail on the 19th of October.

October 18, 2026
Unprompted review
Rated 1 out of 5 stars

If I could go lower I would.

If I could go lower I would.. Totally a scam.. My cousin bought what they called a 100%copper ring.. I have a hard job and it scuffed off the copper color in the first week. So naturally with the 100% guarantee we talked to the company by email... the email they send back is full of information that directly contradicts the guarantee. So I think this whole company is a scam of massive proportions.. I am sure there is no Mae or Rose or US implications. All lies. Do not buy from ever.. I received a reply to this. It said we must my cousin and I have ordered from a copycat company. This is a lie this May and Rose is a lie company. They have no truth in them. We have received several emails from them with nothing in them, but hyperbole and oh you have not done this correct. Their guarantees are bullshit.

August 1, 2026
Unprompted review
Mae & Rose Jewels logo

Reply from Mae & Rose Jewels

I'm sorry to hear this, but our jewelry is made from solid copper, not copper plating, so the copper color cannot simply wear off. It sounds like your cousin may have ordered from a copycat website impersonating us. Unfortunately, there are several out there. Our only official website is maeroseboutique.com. Please contact us at info@maeroseboutique.com so I can help clarify this.

With love, Mae & Rose Jewels

Rated 5 out of 5 stars

Awesome products!!

I really like the items that I ordered,and the customer service is awesome. I emailed you all with an issue, and it was resolved quickly. So thanks for your wonderful service.

October 28, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look