As you get older your tolerance levels plummet downward, I have three Cs I want every time and they are Continuity, Consistency and Communication. MAD4TOOLS tick those boxes every time with good servi... See more
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See what reviewers are saying
I went on Google to look for a hat with ear flaps that wasn't a Russian style ushanka. Mad4Tools was one of the top results. Their site is incredibly easy to use and in no time I had ordered a hat an... See more
Absolutely fabulous. Goods arrived almost before I placed the order! Great rat flaps. Not a single little visitor since installation. Very easy to install. I would certainly recommend your servic... See more
Unfortunately, two issues detract from this service. First, a brand new item does not work straight out of the box. Secondly, when phoning to indicate the issue, I do not consider it appropriate to qu... See more
Company details
About MAD4TOOLS.COM
Written by the company
Here at MAD4TOOLS.COM, our aim is to provide our valued customers with thousands of the latest products at incredibly discounted online prices which include power tools, hand tools, accessories, workwear, safety equipment, lighting, electrical, heating, cooling, security, storage and access equipment. We specialise in delivering thousands of parcels to DIY enthusiasts, handymen and tradesmen all over the UK, EU and world, backed up with good old fashioned customer service which we pride ourselves on.
We believe with the technology of today, products can be organised, displayed and described much better than before so the customer can enjoy a full shopping experience at the tip of their finger. Expert descriptions and product reviews allow the customer to buy in confidence, providing the necessary product understanding needed to make sure they purchase the right product for them.
The MAD4TOOLS.COM experience allows the customer to virtually have the products in their hands, with experts describing what a product does, what it could do and what makes it special, using all forms of media.
Contact info
Bridge House, Block 4, Cater Road, Bishopsworth, BS13 7TW, Bristol, United Kingdom
- 01179780174
- websales@mad4tools.com
- mad4tools.com
4.7
Excellent
13K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Quality is not very good
I bought some Mercury safety boots as a Christmas present for my partner. He started wearing them in February 24 when his others had worn out. One of the boots has split between the sole and boot. On one pair of trousers the stitching on the pocket has gone. I have been trying to contact mad5tools for 3 months. There doesn't appear to be a phone number which is answered and emails are not replied to. Would not buy from these again. Gave them 2 stars as the items were delivered very quickly
June 4, 2024
Unprompted review
Be aware this is a scam company
Be aware this is a scam company. I'm a 34 waist, bought some joggers in size L and looked like Freddie Mercury. Attempted to contact company by phone to arrange an exchange however there is never an agent available. Sent them an email and the response was they had generated a ticket number, however despite sending countless emails I got no further response. So oi would suggest you try to contact thier customer services prior to ordering and see if you get a response. If not don't order as if there's a problem you will not get a resolution.
February 16, 2024
Unprompted review
Glad I contacted my bank for a refund…
Glad I contacted my bank for a refund says company now closed on website
April 19, 2024
Unprompted review
Shocking!!
I placed an order end of march. had a call to say half the order would not be available till 22nd March. I have had 0 contact with them they have ignored emails from me and there phone perminantly says no one available to take my call. I think i have been robbed!
February 29, 2024
Unprompted review
It’s scam company they never deliver…
It’s scam company they never deliver never refund them phones be lines set up to voicemail during working hours and differently when close.All set up like trick you.
Be careful!!!
March 14, 2024
when it comes to a refund
when it comes to a refund, they don't bother to answer. Thieves ! I don't recommend shopping there.
April 2, 2024
Unprompted review
Poor communication following return of item…still nothing
I ordered a pair of steel tie cap work boots for my son. They arrived on time however they were too big. I have returned and requested a smaller size but have heard absolutely nothing and it’s been 3+ weeks. Still don’t know if I’m going to receive them! Grrrr 😡
March 8, 2024
Wrong items sent..
Wrong items sent... sent email asking procedure still no reply and no refund
March 14, 2024
Not received package due to address not…
Not received package due to address not clear Royal Mail sent it back to sender I got in touch with the company asking for a refund 16 days later still not received any reply or refund
March 12, 2024
Quick and efficient from ordering to…
Quick and efficient from ordering to delivery 👍🏽
March 11, 2024
Goods ordered were as expected
Goods ordered were as expected, good quality, great price and very prompt delivery.
March 11, 2024
Lost all communication with the company…
Lost all communication with the company after returning faulty goods, now they have the goods and my money and nobody to man the phone line
March 1, 2024
Unprompted review
Great product great price great service…
Great product great price great service thanks
February 18, 2024
Scuffs 2 pack trousers
Perfect transaction prompt delivery, work trousers are very good quality and great price for a pack of 2 Scuffs work trousers.
March 22, 2024
They had everything thing I wanted.
They had everything thing I wanted.
Very happy with the service and delivery.
Thank you!
March 8, 2024
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