never had an issue with them, everything ordered arrived as expected
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See what reviewers are saying
This was an awesome experience shopping with Maciag as it was easy to track down my orders and it arrived very quickly which Im very satisfied with! I highly recommend Maciag Offroad!
good for me, but i would prefer to be delivered in a "point relay" , and not at home (because i m not here, and after i have to take the marchandise otherwhere)
The products are actual at they release time, prices are on the concurrents, delivery is fast and for retourn are easy and you guys rock on customer service! Super!
Company details
- Bike Accessories Store
- Motorcycle Equipment and Accessories Store
- Motorcycle Parts Store
- Streetwear Store
Written by the company
Dein Herz schlägt Offroad? Dann ist Maciag Offroad Dein führender Onlineshop für Motocross, Enduro und Mountainbike. Unser umfangreiches Angebot für Frauen, Männer und Kinder bietet Dir Trendmarken aus der MX/Enduro, Mountainbike, Freeride und BMX Szene, stylische und aktuelle Streetware sowie eine riesige Auswahl an hochwertigen Technik-Artikeln.
Contact info
Hauptstraße 28, 04769, Mügeln OT Kemmlitz, Germany
- 03414924950
- kundenservice@maciag-offroad.de
- maciag-offroad.de
4.8
Excellent
31K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 week
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Never received my package.
June 17, 2024
Reply from Maciag Offroad
Hello,
Thank you very much for your feedback. We are very sorry that you have not yet received your parcel. We would ask you to contact our support team to find a solution as soon as possible. We apologise for the inconvenience.
Best regards
Your Maciag Offroad Team
Order is always delayed
The second time i am ordering and the parcel are never arriving on time always delayed
June 3, 2024
Reply from Maciag Offroad
Hello,
Thank you for your request. We are very sorry that there has always been a delay here, in this case we would ask you to contact our support to have the case checked and to find a solution accordingly. We apologize for any inconvenience this may have caused.
Best regards
Your Maciag Offroad Team
Top Onlineshop
May 27, 2024
So easy to deal with
So easy to deal with, fast service and great communication and a fantastic selection of products to choose from
May 30, 2024
Super super super
May 23, 2024
Reply from Maciag Offroad
Hallo,
vielen Dank für Deine Bewertung. Es tut uns sehr leid das sich hier die Sendung verspätet hat, sowas sollte natürlich nicht sein. Wir hoffen sehr das wir Dir nochmal zeigen dürfen, das dies nicht unser Standard ist. Entschuldige vielmals die durch die verspätete Zustellung entstandenen Umstände.
Viele Grüße
Dein Maciag Offroad Team
Top service
April 19, 2024
Very fast shipping and correct price
April 2, 2024
Free returns to be able to find protection that fits properly
No hassles returning goods until I found elbow guards that fit my son and that he found comfortable
March 11, 2024
The product arrived smoothly and…
The product arrived smoothly and customer service was great at resolving issues
March 8, 2024
My fav bike shop!
My fav bike shop!! you got all I need at affordable prices + nice discounts for the following purchases.
Appreciated!
March 13, 2024
Everything perfect as usual.
Everything perfect as usual with the service from Macaig and DHL.
March 13, 2024
The vouchers came quickly and put a…
The vouchers came quickly and put a smile on his face.😄
February 29, 2024
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