Montirex is definitely amazing to deal with they fixed my problem without making me jump through hoops definitely be buying from them again
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used Montirex many times. Clothing always arrives quickly. In the unfortunate events that I have had to return clothing, due to ordering the wrong size, the returns have been dealt with perfect... See more
Company replied
Excellent quality but over the years, the prices has increased. However, I wait for the sale and then buy items from them. Good and prompt delivery and refund/return option is quite good. On a positiv... See more
Company replied
I purchased the women’s full black jogging suit ready for the colder months and I must say it is so comfy and cosy. The material is soft and high quality. I always struggle to find joggers to fit my l... See more
Company replied
Company details
Written by the company
Montirex is a challenger sports performance brand built on passion, perseverance and quality. We fuse the best in sport, style and outdoor to create the ultimate performance wear for athletes and adventurers of all abilities. Designed and manufactured with durability, an eye for innovation and a focus on fabrication, our products enable you to take on any challenge. Colour, cut and design are integral to everything we do, because confidence powers performance. We are Montirex, Challenge Accepted.
Contact info
-, -, -, United Kingdom
- info@montirex.com
- montirex.com
4.1
Great
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Parcel still not arrived
Ordered 2 parcels on the same day. 3 School coats for my kids. 6 days later still waiting. Contacted and they have said they will resend them but still no email to say they have been dispatched. Not sure how much longer I will have to wait.
August 27, 2026
Reply from Montirex
Hello Laura,
We’re sorry to hear about the delay with your orders and completely understand your frustration, particularly as the coats are needed for your children.
We can confirm that a member of our Customer Service team has reached out to you via email regarding this matter and will be happy to assist you further with the replacement orders and provide an update.
We apologise for the inconvenience caused and appreciate your patience while we work to resolve this for you.
Kindest regards,
The Montirex Team
Reply from Montirex
Hello Jeanette,
Thank you for your lovely feedback! We’re delighted to hear that your delivery arrived earlier than expected.
We really appreciate you taking the time to share your experience with us!
Kindest regards,
The Montirex Team
Reply from Montirex
Hello Ahmad,
Thank you for your great feedback! We’re delighted to hear that you’re happy with the brand and that your order arrived quickly.
We really appreciate your support and taking the time to share your experience with us!
Kindest regards,
The Montirex Team
Always a great experience when I…
Always a great experience when I order.. bought various items for Christmas presents for my Grandchildren so not worn yet.
August 19, 2026
Reply from Montirex
Hello Kerry,
Thank you so much for your lovely feedback! We’re delighted to hear that you always have a great experience when ordering with us.
We hope your grandchildren love their Christmas presents when they get to open them! Thank you for choosing Montirex for your gifts, and we really appreciate your continued support.
Kindest regards,
The Montirex Team
Reply from Montirex
Hello Olubusayo.
Thank you for your lovely feedback! We’re delighted to hear that you’re happy with your matching suit and managed to pick it up at a great discounted price.
We really appreciate you taking the time to share your experience with us!
Kindest regards,
The Montirex Team
Reply from Montirex
Hello Craig,
Thank you for your great feedback! We’re delighted to hear that you’re happy with the quality and sizing of your order, and that your delivery arrived quickly too.
We really appreciate you taking the time to share your experience with us!
Kindest regards,
The Montirex Team
I am still awaiting my delivery it’s…
I am still awaiting my delivery it’s been over a week and no tracking update or parcel delivery
August 27, 2026
Reply from Montirex
Hello Jessica,
We’re sorry to hear that you’re still awaiting your delivery and understand how frustrating this must be.
We can confirm that a member of our Customer Service team has reached out to you via email to assist with your order and look into the delay.
We hope to get this resolved for you as quickly as possible, and we apologise for any inconvenience caused.
Kindest regards,
The Montirex Team
Reply from Montirex
Hello Ebere,
Thank you so much for your kind feedback! We’re delighted to hear that you’ve had a positive experience with our Customer Service team and that you found our communication fantastic.
We really appreciate you taking the time to share your experience with us!
Kindest regards,
The Montirex Team
Reply from Montirex
Hello,
Thank you so much for leaving us a 5-star review! We’re really pleased to know you’ve had a positive experience with Montirex.
Your support means a lot to us, and we truly appreciate you choosing Montirex.
Kindest regards,
The Montirex Team
Showerproof jacket
Jacket arrived promptly and matched the online description. Although jacket is lightweight it effectively repels water when it rains and inside remains dry.
August 19, 2026
Reply from Montirex
Hello Elizabeth,
Thank you for your fantastic feedback! We’re delighted to hear that your jacket arrived promptly and lived up to the online description.
It’s great to know that despite being lightweight, it has kept you dry and provided effective protection from the rain. We really appreciate you taking the time to share your experience with us!
Kindest regards,
The Montirex Team
Easy to order and a quick delivery too
Easy to order and a quick delivery too! Also returning items is easy!
August 27, 2026
Reply from Montirex
Hello Arlene,
Thank you for your lovely feedback! We’re so pleased to hear that you found the ordering process easy, your delivery was quick, and that our returns process was straightforward too.
We really appreciate you taking the time to share your experience with us!
Kindest regards,
The Montirex Team
The fabric is very thick and doesn't…
The fabric is very thick and doesn't breathe at all.
August 27, 2026
Reply from Montirex
Hello Ivan.
Thank you for taking the time to share your feedback. We’re sorry to hear that you found the fabric too thick and that it didn’t provide the breathability you were looking for.
We’d appreciate the opportunity to look into this further and see how we can assist. Please contact our Customer Service team at info@montirex.com, and we’ll be happy to help.
Kindest regards,
The Montirex Team
Reply from Montirex
Hello Benji,
Thank you so much for your fantastic feedback! We’re delighted to hear that you’re happy with the quality, fit, and delivery of your order.
We really appreciate you taking the time to share your experience with us.
Kindest regards,
The Montirex Team
Great quality easy to use app & fast…
Great quality easy to use app & fast reliable delivery
August 27, 2026
Reply from Montirex
Hello Nathan,
Thank you so much for your fantastic feedback! We’re delighted to hear you’re happy with the quality of our products, found the app easy to use, and received your order quickly and reliably.
We really appreciate your support and hope you continue to enjoy your Montirex gear!
Kindest regards,
The Montirex Team
Good quality
August 20, 2026
Reply from Montirex
Hello Patricia,
Thank you so much for your lovely feedback! We’re delighted to hear you’re happy with the quality of your Montirex products.
We really appreciate your support and hope you continue to enjoy your gear!
Kindest regards,
The Montirex Team
Great bag
Great bag, very light weight and holds alot of stuff for my sons school PE kit etc. Would recommend this bag to anyone looking for style and light weight.
August 20, 2026
Reply from Montirex
Hello Noreen,
Thank you so much for your fantastic feedback! We’re delighted to hear that the bag is lightweight, spacious and perfect for your son’s school PE kit.
It’s great to know you’re happy with the style too, and we really appreciate you recommending it to others. Thanks again for choosing Montirex!
Kindest regards,
The Montirex Team
Hassle free good quality bag
August 27, 2026
Reply from Montirex
Hello Phillip.
Thank you so much for your great feedback! We’re delighted to hear you’re happy with the quality of your bag and that your experience was hassle-free.
We really appreciate your support and hope you enjoy your new Montirex bag!
Kindest regards,
The Montirex Team
Super fast delivery
Super fast delivery. Quality goods. Gift for son so don't know if he likes yet or fit is right.
August 27, 2026
Reply from Montirex
Hello Marie,
Thank you so much for your lovely feedback! We’re delighted to hear that your order arrived super quickly and that you’re happy with the quality of the items.
We hope your son loves his gift and that the fit is perfect! Thank you for choosing Montirex and for your support.
Kindest regards,
The Montirex Team
Excellent service
Excellent service, website easy to navigate, discount code offered and worked. Good communication throughout, fast delivery two days from ordering i received the parcel. Would definitely recommend this company and the clothes are amazing too. Very good experience throughout.
August 26, 2026
Reply from Montirex
Hello Angela,
Thank you so much for your fantastic and detailed review!
We’re delighted to hear you had such a positive experience from start to finish — from finding your way around the website and using your discount code, to the communication and speedy delivery. It’s also brilliant to hear that you’re loving the clothes!
Thank you so much for recommending Montirex and for your support. We really appreciate it and hope to see you shopping with us again soon!
Kindest regards,
The Montirex Team
Reply from Montirex
Hello Elaine,
Thank you so much for your lovely feedback! We’re delighted to hear that you’re very pleased with your purchase.
We really appreciate your support and hope you continue to enjoy your Montirex gear!
Kindest regards,
The Montirex Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.