Mon Marché Reviews 

1,390
TrustScore 4.5 out of 5

4.7

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Company details

  1. Grocery Delivery Service
  2. Deli
  3. Fresh Food Market
  4. Market
  5. Meal Delivery
  6. Online Marketplace

Written by the company

Quand il s’agit de courses en ligne, la fraîcheur est notre priorité. 🥦✨ Mon Marché vous offre une expérience unique de supermarché en ligne, avec une sélection de produits frais et de saison. Découvrez notre primeur en ligne et choisissez des fruits, des légumes, de la viande, du poisson, et bien plus encore, tous rigoureusement sélectionnés chaque matin pour garantir une qualité incomparable.


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4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 91% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(1,390)

561 reviews in the last 12 months

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Rated 3 out of 5 stars

Boulangerie en declin

Super choix de fruits et legumes boulangerie top au debut mais se degrade au fil du temps pain,viennoideries et focaccias pas frais. Dommage

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Cliente safistaits

June 23, 2026
Unprompted review
Mon Marché logo

Reply from Mon Marché

Bonjour,

C’est un plaisir de lire que vous êtes satisfaits de nos services. Merci beaucoup d’avoir pris le temps de partager votre avis avec nous ! 😊

À très bientôt sur MonMarché !

Rated 5 out of 5 stars

great

great service only con : a bit expensive

June 4, 2026
Unprompted review
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Reply from Mon Marché

Hello,

Thank you for your review. We are delighted that you enjoyed our service. 😊

See you soon on MonMarché!

Rated 2 out of 5 stars

Service improvement needed

Good products, but still impossible to download the iOS app with a non-French Apple ID. I live between France and the US and can download apps from most online French supermarkets without any issue — but not this one.

In 2026 this kind of restriction makes little sense. What matters is the delivery address, not the country of the phone’s owner. Hard to understand why Mon Marché seems to be the only one still stuck with this limitation.

Bons produits, mais toujours impossible de télécharger l’application iOS avec un Apple ID non français. Je vis entre la France et les États-Unis et peux télécharger les applis de la plupart des supermarchés en ligne sans problème — sauf celle-ci.
En 2026 ce type de restriction est difficile à comprendre. Ce qui compte, c’est l’adresse de livraison, pas le pays du propriétaire du téléphone. Étonnant que Mon Marché soit l’un des rares à rester bloqué sur cette limitation.

March 4, 2026
Unprompted review
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Reply from Mon Marché

Bonjour,

Merci d’avoir pris le temps de partager votre retour, et merci également pour votre compliment sur la qualité de nos produits, cela nous fait très plaisir 🙏

Concernant l’application iOS, nous comprenons parfaitement votre frustration. La disponibilité d’une application sur l’App Store dépend des paramètres de distribution par pays définis au niveau de l’Apple ID. Aujourd’hui, notre application est uniquement disponible sur le store français, ce qui explique le blocage avec un identifiant rattaché à un autre pays, même si l’adresse de livraison est bien en France.

Nous sommes conscients que cette limitation peut sembler décalée, surtout en 2026, et particulièrement pour nos clients qui vivent entre plusieurs pays comme vous. Votre remarque est tout à fait légitime et elle a été remontée à nos équipes techniques et produit.

En attendant, notre site mobile reste entièrement accessible depuis votre navigateur et permet de commander dans les mêmes conditions que l’application.

Merci encore pour votre retour constructif, ce sont précisément ce type de messages qui nous aident à évoluer. Nous espérons pouvoir vous proposer une solution plus flexible à l’avenir.


À bientôt sur Mon Marché.

Rated 1 out of 5 stars

Used to be unique, sadly getting closer to Carrefour now

Mon Marché used to bring something exceptional every week and it was well over the like of Monoprix snd the other retailers. Sadly the magic is gone, cheese arrives wrapped up in plastic foil rather than the paper foil they used to have which felt like the Fromager at the corner, the fruits are more and more delivered into plastic boxes and when they are hand picked like the peaches I got last week, well they were hard like stones, lower quality than Carrefour and therefore making me wonder what’s the value added of Mon Marché anymore?

June 22, 2025
Unprompted review
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Reply from Mon Marché

Hello,

Thank you for taking the time to share your feedback.

We’re truly sorry to hear that your recent experience didn’t live up to the standards you’ve come to expect from Mon Marché. Our goal has always been to offer exceptional products and service, and we regret that this hasn’t been reflected in your latest orders.

Your comment about the cheese packaging and the overall experience has been noted and shared with our quality and sourcing teams. We’re actively working on improvements to bring back that unique touch you appreciated.

We value your loyalty and hope to have the chance to win back your trust.

Best regards,

Rated 5 out of 5 stars

Fresh, fast, friendly, honest

Already ordered 2 times, first time 1 item missed but get reimbursed really fast, second time no missing item at all with a free gift in the pack. All products are very fresh, no crushed or damaged products yet. Customer service fast, app interface easy to use. Very easy to track the order. Delivery on time.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

I love Mon Marché

I love Mon Marché, I previously enjoyed market days in the village to ensure I could find the freshest products but in fact I have found a huge variety of high quality fruits, vegetables, cheeses and meats with Mon Marché, and I no longer need to trawl stall to stall with small children. I’m incredibly impressed and so happy I found them! The delivery teams are personable and efficient and always go the extra mile (helping me carry bags when with children) with a smile. It’s been a wonderful experience - I would highly highly recommend them.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Parfait !!!!!!

June 3, 2024
Unprompted review
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Reply from Mon Marché

Bonjour Monsieur,
 
Nous sommes ravis de lire votre satisfaction et de savoir que vous appréciez la qualité de nos produits ainsi que votre expérience avec nous. Nous vous souhaitons un excellent été et espérons continuer à vous satisfaire encore et toujours avec ce même niveau d'engagement.
 
L’équipe mon-marché.fr

Rated 2 out of 5 stars

Marche de vitry sur seine deplorable

Marche de vitry sur seine. Envahi de camelots vendant que des fringues venues direct de chine, pas de fleuriste, 1 seul poissonnier, produits biologiques frais inexistants. Viande majoritairement hallal. Tres tres decevant

February 24, 2024
Unprompted review
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