The maximum speed is just too slow which is a massive shame because I thought the Library choices were good and different to other apps And it seems they don't intend to change it any time soon, whe... See more
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See what reviewers are saying
I’ve tried to confirm being a student, The proces for this has been drages out over a weeks period while constantly having to contact both Mofibo, and sheerID. SheerID telling me to contact Mofibo.... See more
I like the selection of books. Living in Denmark and only having access to the Danish Mofibo, means that I can get many books in English but only as audiobooks and not as many as ebooks in English. I... See more
Mofibo (aka Storytel) used to be good but is now unreliable and untrustworthy, since it has recently begun to aggressively delete boks and authors that users listen to without any warning to its custo... See more
Company details
Information provided by various external sources
Få fri underholdning med tusindvis af e- og lydbøger direkte på din mobil og tablet. Læs og lyt, hvor og når det passer dig.
Contact info
Vester Farimagsgade 41, 1606, København V, Denmark
- support.dk@mofibo.com
- mofibo.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 1 week
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The maximum speed is just too slow…
The maximum speed is just too slow which is a massive shame because I thought the Library choices were good and different to other apps
And it seems they don't intend to change it any time soon, when every other app is living in 2026
It is good and accessible but their…
It is good and accessible but their price is high. Hope they take their high price into consideration.
Reply from Mofibo
I made a payment of 74 DKK on April…
I made a payment of 74 DKK on April 5th, but every time I try to listen to a book, I’m prompted to pay again.
On April 7th, after requesting a full refund, I was instructed to remove books. I have no idea which books I’m being asked to remove, as I’ve been unable to access or listen to any books at all. I was initially promised a response within a couple of hours, but it wasn’t until today, April 7th, that I received unclear instructions, which are baffling and unhelpful.
I’ve been charged, yet I have had no access to the books. This situation is extremely frustrating and sounds as scam.
Reply from Mofibo
I like the selection of books
I like the selection of books. Living in Denmark and only having access to the Danish Mofibo, means that I can get many books in English but only as audiobooks and not as many as ebooks in English. I would love the choice to either listen or read to any book. I also love to read in Danish, but dislike listening to english language audiobooks translated to Danish.
don't usevthen…
I'vevtried cancel mobil Pay for 7 months I don't use morfibo... But it's impossible... It's second time I need concidering a lawyer, to get rid of Them... Same way back with "storytel" (same company, just another name)
SO bad... I would say don't ude morfibo... You'll nerver get free of Them...
Limited Selection (compared to Audible)
Is it only me or is the selection really so limited on Mofibo / Storytel?
There are plenty of "summaries" for the titles I want to listen to / read, but not the original books themselves.
This is sad, and irritating when I already pay for full subscription every single month.
Happy with their help
I thought I had problems with my account on Mofibo, since my abonnement didn't work on my computer. Then they notified me that Mofibo does not work on a website browser on a computer and they explained their reason for it very well with the dangers of hackers and protecting the rights of the books.
Mofibo on the other hand works very well on an app on any device. Since I just got my Student account working now, I will be diving deep into listening to the books for my studies. Excited for the worlds of different novels!
You are not getting my bank details when i want a free trial
Getting a free 2 month u limited subscription, but having to give my banking info...
Not gonna happen, i already know i probably wont pay the high price after my free trial, juat cancel me after the 2 months and be done with it...
I’ve tried to confirm being a student
I’ve tried to confirm being a student, The proces for this has been drages out over a weeks period while constantly having to contact both Mofibo, and sheerID. SheerID telling me to contact Mofibo. Mofibo telling me they can’t do anything… my problem still isn’t solved…
Please start taking ownership, of your own recognition process, and allow your employees to actually overwrite system bugs
Mofibo (aka Storytel) unreliable/untrustworthy
Mofibo (aka Storytel) used to be good but is now unreliable and untrustworthy, since it has recently begun to aggressively delete boks and authors that users listen to without any warning to its customers. Again and again I experience that books I am listening to one day has been deleted the next day when I try to resume listening. Storytel even deletes many of the authors I follow, so their "watch" feature is useless as well.
Great service all in all
Thanks Patrick
Patrick was extremely helpful and we solved the problem in no time
Cares for money, NOT customers
Offered a 30-day free trial, I signed up for Mofibo. After 14 days I was billed for a monthly charge. On contacting customer services, I was told it was my fault, as I had signed in with iTunes and not the homepage. This was not made clear to me when i signed on.
This company scams people with promises of free trials and then bills the customer for it anyway!!!
User experience is not a priority at all.
I will actively warn potential customers of ever signing up to anything with MOFIBO.
Reply from Mofibo
God behandling og hurtig service
God behandling og hurtig service. (:
Kun plus herfra.
Support
I asked for help on change of my creditcard details and the help was quick and the fix easy.
I had problems changing from old app to…
I had problems changing from old app to new app - Patrick from Mofibo help desk assisted in an extreme professional way and fiex all my problems. Tks Mofibo
I had problems in changing from old app…
I had problems in changing from old app to new app - resulted in twice payment every month. Mofibo help desk assisted in an extreme professional way and fiex all my problems. Tks Mofibo
Great app
Great app, books and super support when required. Definitely recommendable.
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