Mofibo Reviews 

2,232
TrustScore 2 out of 5

1.9

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Rated 2 out of 5 stars

The maximum speed is just too slow which is a massive shame because I thought the Library choices were good and different to other apps And it seems they don't intend to change it any time soon, whe... See more

Rated 1 out of 5 stars

I’ve tried to confirm being a student, The proces for this has been drages out over a weeks period while constantly having to contact both Mofibo, and sheerID. SheerID telling me to contact Mofibo.... See more

Rated 3 out of 5 stars

I like the selection of books. Living in Denmark and only having access to the Danish Mofibo, means that I can get many books in English but only as audiobooks and not as many as ebooks in English. I... See more

Rated 1 out of 5 stars

Mofibo (aka Storytel) used to be good but is now unreliable and untrustworthy, since it has recently begun to aggressively delete boks and authors that users listen to without any warning to its custo... See more

Company details

  1. Book Store

Information provided by various external sources

Få fri underholdning med tusindvis af e- og lydbøger direkte på din mobil og tablet. Læs og lyt, hvor og når det passer dig.


Contact info

1.9

Poor

TrustScore 2 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 1 week

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1.9

All reviews

(2,232)

92 reviews in the last 12 months

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Rated 2 out of 5 stars

It is good and accessible but their…

It is good and accessible but their price is high. Hope they take their high price into consideration.

February 8, 2026
Unprompted review
Mofibo logo

Reply from Mofibo

Hej,

Tak for din feedback, vi sætter stor pris på at du deler dine tanker med os, og vi arbejder altid på at forbedre vores tjeneste!

Bedste hilsner,
Mofibo

Rated 1 out of 5 stars

I made a payment of 74 DKK on April…

I made a payment of 74 DKK on April 5th, but every time I try to listen to a book, I’m prompted to pay again.

On April 7th, after requesting a full refund, I was instructed to remove books. I have no idea which books I’m being asked to remove, as I’ve been unable to access or listen to any books at all. I was initially promised a response within a couple of hours, but it wasn’t until today, April 7th, that I received unclear instructions, which are baffling and unhelpful.

I’ve been charged, yet I have had no access to the books. This situation is extremely frustrating and sounds as scam.

April 7, 2025
Unprompted review
Mofibo logo

Reply from Mofibo

Hi,

Thank you for your message.
We are very sorry to hear that you have experienced issues with our service.

Please contact our customer support, for further investigation of the case. You can get our contact information here: https://support.storytel.com/hc/en-001/articles/360010487419-Contact-support

Best regards, Mofibo

Rated 3 out of 5 stars

I like the selection of books

I like the selection of books. Living in Denmark and only having access to the Danish Mofibo, means that I can get many books in English but only as audiobooks and not as many as ebooks in English. I would love the choice to either listen or read to any book. I also love to read in Danish, but dislike listening to english language audiobooks translated to Danish.

January 27, 2025
Unprompted review
Rated 1 out of 5 stars

don't usevthen…

I'vevtried cancel mobil Pay for 7 months I don't use morfibo... But it's impossible... It's second time I need concidering a lawyer, to get rid of Them... Same way back with "storytel" (same company, just another name)
SO bad... I would say don't ude morfibo... You'll nerver get free of Them...

December 5, 2024
Unprompted review
Rated 2 out of 5 stars

Limited Selection (compared to Audible)

Is it only me or is the selection really so limited on Mofibo / Storytel?

There are plenty of "summaries" for the titles I want to listen to / read, but not the original books themselves.

This is sad, and irritating when I already pay for full subscription every single month.

November 5, 2024
Unprompted review
Rated 4 out of 5 stars

Happy with their help

I thought I had problems with my account on Mofibo, since my abonnement didn't work on my computer. Then they notified me that Mofibo does not work on a website browser on a computer and they explained their reason for it very well with the dangers of hackers and protecting the rights of the books.
Mofibo on the other hand works very well on an app on any device. Since I just got my Student account working now, I will be diving deep into listening to the books for my studies. Excited for the worlds of different novels!

September 16, 2024
Unprompted review
Rated 1 out of 5 stars

I’ve tried to confirm being a student

I’ve tried to confirm being a student, The proces for this has been drages out over a weeks period while constantly having to contact both Mofibo, and sheerID. SheerID telling me to contact Mofibo. Mofibo telling me they can’t do anything… my problem still isn’t solved…

Please start taking ownership, of your own recognition process, and allow your employees to actually overwrite system bugs

October 24, 2023
Unprompted review
Rated 1 out of 5 stars

Mofibo (aka Storytel) unreliable/untrustworthy

Mofibo (aka Storytel) used to be good but is now unreliable and untrustworthy, since it has recently begun to aggressively delete boks and authors that users listen to without any warning to its customers. Again and again I experience that books I am listening to one day has been deleted the next day when I try to resume listening. Storytel even deletes many of the authors I follow, so their "watch" feature is useless as well.

July 16, 2023
Unprompted review
Rated 1 out of 5 stars

Cares for money, NOT customers

Offered a 30-day free trial, I signed up for Mofibo. After 14 days I was billed for a monthly charge. On contacting customer services, I was told it was my fault, as I had signed in with iTunes and not the homepage. This was not made clear to me when i signed on.
This company scams people with promises of free trials and then bills the customer for it anyway!!!
User experience is not a priority at all.
I will actively warn potential customers of ever signing up to anything with MOFIBO.

April 7, 2021
Unprompted review
Mofibo logo

Reply from Mofibo

Hi,

Thank you for the review.

As you have signed up via Apple and not through our website, where the 30 day trial campaign is, you have not signed up with the campaign unfortunately.

When you signed up it will also have been informed to you before you approved the sign-up, that it would be connected with Apple and that the trial period would be 14 days.

We understand it can be frustrating but unfortunately we can not make any changes on subscription signed up with Apple, no matter how much we might want to.

We always do the best we can to help, within the terms and conditions we have, and i can see we have done everything we can in this case from our side and we also have given you the information needed so you can contact Apple regarding the payment.

I wish you a great day,
Best regards
Mofibo

Rated 4 out of 5 stars

Support

I asked for help on change of my creditcard details and the help was quick and the fix easy.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Great app

Great app, books and super support when required. Definitely recommendable.

February 24, 2021
Unprompted review

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