I highly recommend Mockberg. I have quite a few products from different categories, and they never disappoint. I wear them frequently and the quality is always great. What I love most is the design —... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The Ingrid earrings are a perfect combination of sparkly and sophisticated. They spice up an everyday outfit and do also look great at a party. New favorites! Website, ordering service and delivery al... See more
Company replied
I absolutely love the jewelry! The design is elegant and looks so luxurious. I’ll definitely order more pieces. they’re just stunning.
Company replied
I am in love with my new watch from Mockberg, I love it 😍 Very fast delivery and even faster service when contacting Mockberg. Highly recommend ❤️
Company replied
Company details
Written by the company
Mockberg is a Swedish jewelry and watch brand, rooted in the Scandinavian design tradition with an ambition to create timeless and sustainable jewelry and watches for everyday wear. Through designs that are durable, timeless and complement a practical wardrobe, we celebrate the active lifestyle of the modern woman. Our jewelry and watches are characterized by clean shapes and natural colors with an emphasis on high-quality materials
Contact info
NK plan 1, Hamngatan 18 – 20, 111 47, Stockholm, Sweden
- contact@mockberg.com
- mockberg.com
4.4
Excellent
360 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Love the quality and The easy way to…
Love the quality and The easy way to order. They have a very fast delivery service.
August 6, 2026
Unprompted review
Reply from Mockberg
Thank you so much for the wonderful feedback, both about our delivery and the watch <3
Really nice jewlery
Really nice jewlery. I use my jewlery every day and the’re still looking as god as they did when i first bought them. Amazing quality!
August 10, 2026
Unprompted review
Reply from Mockberg
Thank you for your wonderful feedback, that's why we continue to work hard to ensure the highest possible quality. <3
My experience was an absolute SCAM
My experience was an absolute SCAM. I asked for earrings from Mockberg for my birthday and received them as a gift from my best friend. Unfortunately, they were way too heavy, so we had to return them.
Mockberg now claims the package contained clothes rather than the earrings and is refusing to refund the money. We took extra care to wrap the package thoroughly with shipping tape to protect it against rain and moisture. Despite this, they sent us just a photo of an entirely different package! They are now ignoring her messages and refuse to provide video footage of the package. To top it off, that unfamiliar package had a re-printed return label on it, which could logically only have been printed by Mockberg, since they provided her with the label in the first place (but she had to pay for it).
However, this was just my personal horrible experience with Mockberg.
August 7, 2026
Unprompted review
Reply from Mockberg
We’re truly sorry to hear about your experience and understand how frustrating and upsetting this situation must have been, especially when the earrings were a birthday gift.
We have thoroughly looked into the case, and we can confirm that the matter has been investigated and that the refund has been processed.
We’re sorry for the inconvenience and confusion this has caused. If you have any further questions or if there’s anything you’re unsure about, please don’t hesitate to reach out to our Customer Support team again with the order number. We’ll be more than happy to help.
I’m very pleased with Mockberg
I’m very pleased with Mockberg. Fast delivery and the earrings I ordered were as aspected!
June 20, 2026
Unprompted review
Reply from Mockberg
Thank you for this lovely feedback, both regarding delivery and product <3
Gud quality and nice looking jewelery…
Gud quality and nice looking jewelery everything a woman ask for. Not to forget affordable nad outstanding delivery service!
June 8, 2026
Unprompted review
Reply from Mockberg
Thank you so much for this feedback <3
Disappointed by both the product and the service
I returned a ring to Mockberg because one of the stones was visibly set lower than the others, creating a noticeable gap in the setting. Although I reported this immediately after receiving the ring and provided photos, Mockberg considered it to be within manufacturing tolerances.
The defect gave the ring — which cost almost €80 — a cheap and poorly finished appearance. In person, it looked more like costume jewellery than the premium product I expected based on the website and branding.
The return was delivered successfully, and I provided tracking information when I emailed the customer service. However, throughout the entire process I received no proactive updates regarding the status of my return or refund and had to contact customer service repeatedly myself.
When I followed up, I was told the refund would be processed shortly. As of 18 June, I still have not received my refund, despite the return having been sent weeks ago.
What disappointed me most was not just the product itself, but the lack of communication. Customers should not have to chase information about whether a return has been received or when a refund will be issued.
Unfortunately, this has left me with a very poor overall impression of the shopping experience.
June 18, 2026
Unprompted review
Reply from Mockberg
Hi,
Thank you for taking the time to share your experience with us. We are truly sorry to hear that both the product and the return process did not meet your expectations.
While we understand that our assessment of the stone setting differed from your own, we fully respect that you were not happy with the ring and therefore chose to return it.
We would also like to sincerely apologize for the lack of proactive communication regarding your return and refund. We understand how frustrating it can be to feel that you need to follow up yourself to receive updates, and we appreciate you bringing this to our attention.
Regarding your refund, we can confirm that it was registered and processed on June 18. However, we are sorry that it took a couple of extra days longer than expected and understand that this contributed to your disappointment with the overall experience.
Your feedback regarding both the product presentation and our communication throughout the return process is valuable to us, and we will make sure it is shared internally as we continue working to improve our customer experience.
Once again, we apologize for the frustration caused and thank you for taking the time to let us know about your experience. 🤎
Shocking customer service. Their mistake, but they keep my money.
I provided my full and correct address during checkout, but due to a system error on the merchant's end, the package was shipped with incomplete details and is now being returned by the courier.
Instead of taking responsibility, customer support dismissively told me I have to wait weeks for a refund until the package returns to their warehouse, and casually suggested I just place a new order.
It is absolutely unacceptable to hold a customer's funds hostage for an error committed entirely by the store.
Unprofessional, unhelpful, and zero respect for consumer rights. Avoid this shop!
May 21, 2026
Unprompted review
Reply from Mockberg
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this situation must be.
After reviewing the order, we can confirm that the shipping information was transferred from the address entered at checkout. When a package is returned to us by the carrier, our policy is to process the refund as soon as it arrives back at our warehouse, as we are unable to issue a refund before the shipment has been returned.
We understand that this may not be the outcome you were hoping for, but we are committed to handling the return as quickly as possible once it is received. If you have any further questions regarding your order, our customer service team is happy to assist.🤎
Quality and customer service
As there is ”no fault in the product” the quality is horrible. In one week of use at office and home the gold colour changed. I made a reclaim, but Mockberg says that colour can change in use (in one week?) and it is nor covered by warranty. I sent them pictures of parts that are now missing the gold completely. Terrible quality, all my other gold plated jewellery have lasted for years, and these are going to trash after one week of gentle use.
Such a shame, I loved the design and have heard only good things before.
May 12, 2026
Unprompted review
Reply from Mockberg
We are very sorry to hear about your experience and completely understand your disappointment. This is certainly not the experience we want our customers to have with our jewelry.
We can see that our customer service team has been in contact with you regarding your claim and that you have been offered a replacement item as a solution. We truly appreciate you taking the time to share your feedback with us, as it helps us continue improving both our products and service.
If there is anything further we can assist you with, please do not hesitate to reach out to us again.
Mockberg has fantastically beautiful…
Mockberg has fantastically beautiful jewelry and watches in top class. I own a brown leather watch that I have used a lot and it is still really nice. I have both rings and bracelets from Mockberg and they are just as nice. The ring may have lost its shine but that's not surprising since I always wash my hands with it on. But regardless, I am very happy with everything I bought. Highly recommend! 🌟💍💎🤌
April 29, 2026
Unprompted review
Reply from Mockberg
Thank you so much for your kind words—it truly means a lot to us.
We’re so happy to hear that your pieces have stayed beautiful over time.
Daily wear can naturally affect the shine, but a gentle polish can help restore it.
Thank you again for your support—we’re so glad to have you with us. 🤎
Happy with my order
Happy with my order, but I expected my watch a bit smaller. Overall happy with my order and I recommend ordering
April 7, 2026
Unprompted review
Reply from Mockberg
Thank you so much for your review! We’re really glad to hear that you’re happy with your order overall.
We understand that size expectations can sometimes differ, especially when shopping online. Your feedback is very valuable to us, and we’ll take it into consideration moving forward.
If you ever need help choosing the right size or have any questions in the future, you’re always welcome to reach out — we’d be happy to help.
Thank you again for your recommendation, it truly means a lot to us!
Classy and timeless design! ⭐️⭐️⭐️⭐️⭐️
I highly recommend Mockberg. I have quite a few products from different categories, and they never disappoint. I wear them frequently and the quality is always great. What I love most is the design — it’s unique, elegant, and truly timeless. Mockberg pieces are easy to style and always add something special to an outfit.
March 13, 2026
Unprompted review
Reply from Mockberg
Hi Monika!
Thank you so much for your wonderful review and for your kind recommendation! We’re so happy to hear that you have several pieces from different categories and that they continue to meet your expectations. It means a lot to us to know that you love the quality and especially the unique, elegant, and timeless design of our pieces.
We love hearing that our jewelry is easy to style and adds something special to your outfits. Thank you again for your support and kind words! ✨💖
Absolutely amazing
Absolutely amazing. I love the unique design of the rings I bought as well as the watch. All jewellery I bought from mockberg has become a part of my daily stack. I highly recommend.
March 8, 2026
Unprompted review
Reply from Mockberg
Hi Alexander,
thank you so much for your wonderful review! We’re so happy to hear that you love the unique design of the rings and the watch, and that the pieces have become part of your daily stack. That truly means a lot to us. Thank you as well for your recommendation. We’re so glad to have you as part of the Mockberg community.
Have a wonderful day! 🤍
Beautiful jewellery
Beautiful jewellery, very quick delivery, great communication. Highly recommended!
February 12, 2026
Unprompted review
Reply from Mockberg
Hi Dirk! Thank you so much for your lovely review. We are very happy to hear that you like the jewelry and that you had a great experience with the delivery and communication. Your recommendation truly means a lot to us. Wishing you a wonderful day! 🤍
Mockberg is the best jewellery brand
Mockberg is without a doubt the best and most beautiful jewellery brand I have ever tested! The quality of the products are impeccable and the designs absolutely stunning. I have for so long been looking for silver jewellery that are actually silver and not white, and really have found what I was looking for in Mockberg! I started ordering from them desember 2025, and now I don’t wear anything else! I am utterly obsessed, and i absolutely love the fact that the pieces not only looks incredible but also are waterproof. I go to the gym a lot, I sweat and I shower whit them on and there is no fading or anything whatsoever🫶🏻 the watches are also the most beautiful thing I’ve ever seen, I got one from my boyfriend for Christmas and wow, everything I have has been a 10/10 product! Would highly recommend❤️
February 11, 2026
Unprompted review
Reply from Mockberg
Hi Iben!
Thank you so much for this wonderful review. It truly means a lot to us to hear how much you love our jewelry and that the designs and quality have lived up to your expectations.
We are especially happy to hear that you found the silver jewelry you were looking for and that the pieces work so well for your everyday life, even at the gym and in the shower. It is also wonderful to hear that you love the watch you received for Christmas.
Your kind words and recommendation mean the world to us. Thank you for being part of the Mockberg community.
Wishing you a lovely day! 🤍
Reply from Mockberg
Hi Linda Maria,
Thank you so much for your lovely feedback! We’re thrilled to hear you find it beautiful and classic 🩷💫. Your support truly means a lot to us!
Warm regards,
Mockberg 🤎
Shipping to the USA-Custom Duties are…
Shipping to the USA-Custom Duties are expensive (80$ for a $150 watch) and you must pay even if you return the item. I addition, you will not be refunded the full purchase price.
January 5, 2026
Unprompted review
Reply from Mockberg
Hi Denise,
Thank you for your feedback! We truly appreciate you taking the time to share your experience. We’d love to get in touch with you privately to clarify what happened with your order, as we want to make sure there hasn’t been any misunderstanding.
We’d like to confirm whether the package was received and returned through our website, or if it was not accepted at delivery. Our goal is to ensure everything is resolved fairly and smoothly for you.
We really appreciate your patience and look forward to sorting this out together.
Warm regards,
Mockberg 🤎
I placed my order over two months ago…
I placed my order over two months ago and still have not received my delivery. The shipment remains stuck in customs due to documentation issues that should have been handled by the company prior to shipping.
I communicated extensively with a representative named Fanny, who repeatedly assured me the issue was resolved. Unfortunately, this did not align with what FedEx confirmed, and communication eventually stopped altogether.
I am now out both the product and my money, with no resolution or accountability. This has been an extremely frustrating experience, and I would not recommend ordering based on the service I received.
November 28, 2025
Unprompted review
Reply from Mockberg
Hi Emanehi,
Thank you for sharing your experience with us. We sincerely apologize for the frustration caused by your order being held in customs. We understand how disappointing this must have been.
Please know that we followed the information provided by our warehouse when investigating the issue with FedEx. We truly regret that this did not resolve the situation as expected. We can also confirm that a refund for your order has been processed.
We are very sorry for the inconvenience and appreciate your patience throughout this process. Your feedback is important to us, and we will continue working to improve our communication and service.
Warm regards,
Mockberg 🤎
The don’t refund returned items and…
The don’t refund returned items and don’t answer e-mails about questions when the refund will be done. Only option to report fraud to the credit card company! Be careful!
January 21, 2026
Unprompted review
Reply from Mockberg
Hi,
Thank you for your feedback. We understand that waiting for a refund can be frustrating.
After the holiday season, handling of returns can take longer than usual due to high volume and public holidays, which may also affect shipping times. Returns sent from abroad can take additional time if they need to go through customs.
We would also like to clarify that you have been refunded for your return, even though it did not fully meet our return policy, as a gesture of goodwill.
We appreciate your patience and understanding.
Best regards,
Mockberg Customer Service
I ordered the Brume ring and two of the…
I ordered the Brume ring and two of the diamonds fell off after wearing it two times. The customer service was amazing and a new ring is already on its way to me. I really hope the new ring lasts better. Overall Mockberg handled the situation great but the quality is a question mark at this point. I wish my earrings don’t break down as quickly.
December 24, 2025
Unprompted review
Reply from Mockberg
Hi,
Thank you for your feedback and for sharing your experience. We’re very sorry to hear about the issue with your Brume ring and completely understand your concern regarding quality.
We’re glad that our customer service team could assist you promptly and that a replacement ring is on its way. Please know that we always aim to ensure our products meet the highest standards, and we’ll continue to monitor quality closely.
We truly appreciate your patience and hope that your new ring—and the rest of your pieces—bring you many happy moments. 🤎
Warm regards,
Mockberg Customer Service
I ordered a watch for my family member…
I ordered a watch for my family member on 5 th of December and it still has not come to Croatia via post.
Even its Christmas time I can’t believe that the process of delivery is so slow.
When I order things from Temu, they are delivered in 14 days. This is way out of normal time limit for a delivery!Its Christmas day and it didnt arrive yet!!
December 24, 2025
Unprompted review
Reply from Mockberg
Hi,
Thank you for taking the time to share your experience with us. We truly understand how disappointing it must feel when an order intended as a Christmas gift does not arrive in time, and we are very sorry for the frustration this has caused.
During December, especially close to Christmas, postal services and carriers across Europe experience extremely high volumes, which unfortunately can lead to delays that are outside of our direct control once the parcel has left our warehouse. That said, we fully understand that this does not make the situation any less disappointing for you.
We would really like to look into your specific order and see what can be done to help or clarify the current status of the delivery. Please feel free to contact our customer service directly with your order number, and we will do our best to assist you further.
Thank you again for your feedback — it helps us improve and set clearer expectations for the future.
Kind regards,
Mockberg Customer Care
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