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Rated 5 out of 5 stars

I had a question about personalising my order before buying and customer service got back to me quickly. They explained everything clearly and made the process easy. The necklace itself turned out lov... See more

Rated 4 out of 5 stars

There are loads of lovely designs on the site and I liked being able to find something a bit more personal than the jewellery I normally see in shops. Mine came neatly packaged. I’m giving four stars... See more

Rated 5 out of 5 stars

I’ve got sensitive skin so I’m normally careful with jewellery I buy online. I’ve worn these earrings for full days without any irritation which has been a big plus for me. They’re light, comfortable... See more

Rated 2 out of 5 stars

I was really disappointed with two rings I bought. They look nothing like the pictures on the website. The quality is very poor and they look cheap. The rose colour is completely different from what w... See more

You should know

3.7

Average

TrustScore 3.5 out of 5

61 reviews

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3.7

All reviews

(61)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a question about personalising my…

I had a question about personalising my order before buying and customer service got back to me quickly. They explained everything clearly and made the process easy. The necklace itself turned out lovely and the initials were exactly as requested. I would order another personalised piece from them.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

I wanted something small that reminded…

I wanted something small that reminded me of my mum so I chose a necklace with her initial. It’s simple enough to wear every day and that’s what I like most about it. The chain sits nicely and doesn’t feel heavy. The little box it came in was also really pretty. This ended up meaning much more to me than I expected when I placed the order.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

delicate but holds up well

The initial necklace is delicate without feeling flimsy. I’ve worn mine quite a few times already including in the shower and it still looks the same. Very happy with the quality for what I paid.

August 6, 2026
Unprompted review
Rated 4 out of 5 stars

There are loads of lovely designs on…

There are loads of lovely designs on the site and I liked being able to find something a bit more personal than the jewellery I normally see in shops. Mine came neatly packaged. I’m giving four stars only because dispatch seemed to take a little while.

July 30, 2026
Unprompted review
Rated 1 out of 5 stars

Awful experience

If I could give this company 0 stars I would. The items I ordered have never arrived and the company state it's not their fault and so they arent liable for issuing a refund. At every point, despite them promising to get in contact with me, this has not happened and I have had to chase them up for answers. Once they have your money they dont care if there is any problems. Please avoid them so you dont encounter this too!

July 30, 2026
Unprompted review
Rated 4 out of 5 stars

The website was easy to move around and…

The website was easy to move around and there’s a good mix of simple pieces and personalised ones. My order was packed beautifully and arrived safely. Communication after ordering was good too. I would have liked slightly faster shipping but everything else went well.

August 11, 2026
Unprompted review
Rated 4 out of 5 stars

made her birthday special

Bought a bracelet for my sister’s birthday and she loved it. The packaging made it feel much more special than a normal online order. Shipping took a little longer than I expected but it still arrived before her birthday.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve got sensitive skin so I’m normally…

I’ve got sensitive skin so I’m normally careful with jewellery I buy online. I’ve worn these earrings for full days without any irritation which has been a big plus for me. They’re light, comfortable and easy to match with most of my clothes.

July 22, 2026
Unprompted review
Rated 1 out of 5 stars

Do not purchase

Do not purchase, the gold is very yellow and fake looking and the letters are not stamped or engraved on the product they are printed on. Nothing like the photos advertised.
Had I have known this was from china I would not have purchased it.
The email address also given to contact the company doesn’t exist

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

I bought the adjustable initial ring. The ring does not look like the picture used on website. It is very thin and flimsy, very yellow in colour and all round cheap looking, the engraved initials are barely visible. The company should be ashamed charging anything over £10 for this ring. Will not buy from them again.

August 8, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

AVOID AT ALL COSTS! Ordered the ring and paid extra for a gift box. They don't dispatch when they advertise they will. Their tracking never updates and when it does apparently reach the UK with Evri - the tracking status stays stuck on we've got it for 4 days - the company won't refund me, their communication isn't copy and paste pretext - no help; my bank won't help for 30 days! I've emailed Evri but as we know they're just as useless!

August 4, 2026
Unprompted review

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