An exceptional customer service and a great piece of art. We are so grateful to Angel M. who made sure our experience is smooth. It turned out to be exceptional with a support beyond expectations.
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See what reviewers are saying
I was concerned about shipping as I wanted to order the largest size. I asked about the process and the communication was excellent. Things happens, the first painting was damaged during shipment. But... See more
Company replied
I purchased the let’s rock the party canvas. It is beautiful, tasteful and the image is perfectly clear - high quality…and a really fun piece to have hanging in my house that features several icons th... See more
Company replied
We ordered a Banksy canvas (2m x 1m) which was delivered on the 15th of December 25. Unfortunately it got damaged during transport and the follow-up by Leahideas was impeccable: - I filed a... See more
4.5
Excellent
56 reviews
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An exceptional customer service and a…
An exceptional customer service and a great piece of art.
We are so grateful to Angel M. who made sure our experience is smooth. It turned out to be exceptional with a support beyond expectations.
August 8, 2026
Unprompted review
Reply from Leahideas
Thank you so much for these incredibly kind words! ❤️ It truly means the world to us to know that both the artwork and your experience exceeded your expectations.
It was a genuine pleasure to personally assist you, and I’m especially grateful that I had the opportunity to make your experience as smooth and enjoyable as possible. 🥰
Knowing that our support went beyond what you expected is the greatest compliment we could receive. Thank you for your trust, your appreciation, and for giving us the opportunity to create something special for your home. ✨
With sincere gratitude,
The Leah Ideas Team ❤️
Great customer service
I was concerned about shipping as I wanted to order the largest size. I asked about the process and the communication was excellent. Things happens, the first painting was damaged during shipment. But the process was very smooth and the resolved this ASAP and I received a new painting straight away that we undamaged - So very happy customer and can recommend buying form here.
August 14, 2026
Unprompted review
Reply from Leahideas
Thank you so much for your wonderful review! ❤️
We’re especially happy to hear that, despite the unexpected shipping issue with the first artwork, you felt well taken care of throughout the process and that we were able to get a new artwork to you quickly and safely.
Large artworks require a little extra care during shipping, so it truly means a lot to know that the communication and our support gave you confidence throughout the process.
We’re absolutely delighted that your new artwork arrived safely and that you’re now a very happy customer! 😊
Thank you again for your trust and for recommending Leah Ideas. It means a lot to our entire team! 🖼️❤️
They were fantastic with follow-up…
They were fantastic with follow-up regarding my questions and the actual piece was beautiful!
August 7, 2026
Unprompted review
Reply from Leahideas
Thank you so much, Aaron! 😊 It truly means a lot to us to hear that you were happy not only with the artwork, but also with the support you received throughout the process.
We’re so glad the final piece turned out beautifully and that we could be there to help with your questions along the way. We hope you enjoy it on your wall for many years to come! ❤️🖼️
Thank you again for your trust and for taking the time to share your experience with us!
Amazing Canvas
I couldn’t recommend this company enough! From start to finish, the whole process was amazing.
I had an idea in my head for a personalised canvas for my living room, and they brought it to life perfectly. They worked with me through a few revisions, making changes until it was exactly how I wanted it. Being able to review the design before it was created gave me complete confidence that it would be perfect.
The communication throughout was excellent, the team were so friendly, helpful and responsive, making the whole experience stress-free.
When the canvas arrived, I was absolutely over the moon. The quality is fantastic and it looks even better than I imagined. If you’re looking for a personalised piece with outstanding customer service, I wouldn’t hesitate to recommend them!
July 17, 2026
Unprompted review
Reply from Leahideas
Wow... thank you so much for taking the time to write such an incredible review! ❤️
Reading your words truly made our day. It was an absolute pleasure working with you to bring your idea to life, and we're so happy that each revision helped create exactly the artwork you had envisioned.
We believe every personalized piece should feel truly unique, so knowing that you felt confident throughout the design process means a great deal to us. And hearing that the finished canvas exceeded your expectations is the best reward we could ask for.
Thank you for trusting us with such a special project and for recommending us to others. We hope your new artwork becomes a piece you'll enjoy and admire every single day.
We can't wait to create something special for you again in the future! 😊
Warmest wishes,
The Leah Ideas Team
I purchased the let’s rock the party…
I purchased the let’s rock the party canvas. It is beautiful, tasteful and the image is perfectly clear - high quality…and a really fun piece to have hanging in my house that features several icons that I admired. I love looking at it. And the customer service has been phenomenal. I definitely recommend one of their pieces to brighten up and bring fun to a room.
June 8, 2026
Unprompted review
Reply from Leahideas
Thank you so much for this amazing review 😊
We’re truly grateful for your kind words and so happy to hear that you love your Let’s Rock the Party canvas. It means a lot to us that you find it beautiful, high quality, and fun to have in your home — that’s exactly the feeling we aim to create with every piece we make.
We also really appreciate your mention of our customer service. Our team works hard to make every experience as smooth and enjoyable as possible, so your feedback genuinely means the world to us.
Thank you again for your trust and recommendation — it truly helps our small business grow and continue creating artwork people love ❤️
Leah's Ideas was amazing to work with
Leah's Ideas was amazing to work with. The patience and openness to my ideas was really a surprise and they created a wonderful piece of art that has received many compliments. It is a staple in my office and I do plan to purchase more.
May 22, 2026
Unprompted review
Reply from Leahideas
Thank you so much for your wonderful review, Nick 😊
It was truly a pleasure working with you throughout the creative process. We are especially happy to hear that you felt listened to and supported while bringing your ideas to life.
Creating personalized artwork is one of the things we enjoy most, and knowing that the final piece has become a centerpiece in your office and continues to receive compliments is incredibly rewarding for our entire team.
Thank you for your trust, patience, and collaboration. We are honored to have created this artwork for you and look forward to working with you again in the future ❤️
Very beautifull artwork and customer…
Very beautifull artwork and customer service. Ill order back there for sure!
May 5, 2026
Unprompted review
Special high quality
Special high quality
Excellent costumer service
Highly recommended
March 31, 2026
Unprompted review
Reply from Leahideas
Hi Antonella,
Thank you so much for your kind message!
We’re truly delighted to hear that you’re happy with the quality and our customer service — it means a lot to us. Your recommendation is especially appreciated.
Thank you again for your trust, and we hope to assist you again in the future.
Warm regards,
Poor customer service
I ordered a canvas from Leahideas, when it arrived I wasn't happy with it as I didn't feel it looked as good as on the website. I emailed them to organise a return which they clearly weren't keen on. After several emails I eventually got a returns address in Spain even though they ship from Latvia. Their returns process is that they have to recieve the item back with 20 days or they won't honor a refund however the address supplied isn't recognised by the courier company so it returned to me undelivered a couple of months later after after it has completed a round trip to Spain. Overall my experience of dealing with this company has been poor and I'm left with a canvas that I'm not happy with and don't want. Be aware when ordering from them
January 19, 2026
Unprompted review
Reply from Leahideas
We take all feedback seriously, but in this case, we feel it’s important to clarify the situation for transparency.
First, we do not have any order under the name used in this review. However, given the details, we believe we know which case this refers to—especially as situations like this are extremely rare. We handle a high volume of orders and maintain a very low rate of issues thanks to the care we put into both our products and customer service.
At Leahideas, we place a strong emphasis on quality and accuracy. All of our artworks are produced to match exactly what is shown on our website, and we provide multiple real-life videos and visuals across our platforms to ensure customers have a clear and realistic expectation before purchasing.
Regarding returns, our policy is clearly stated:
We offer a 15-day return window, plus an additional 5 days to account for shipping time, which is already more flexible than most in the industry.
In this particular case, the return was not completed—not due to any issue with the address, which is valid and used daily for both incoming and outgoing shipments—but because the item was not successfully delivered within the required timeframe. Additionally, the customer declined to take responsibility for return shipping and requested a refund without completing the return process.
We always do our best to assist and guide our customers through returns when needed, but we must also apply our policies fairly and consistently to all.
We stand confidently behind the quality of our artworks and the service we provide. If there were personal preference concerns, we fully respect that—but we can assure future customers that quality and accuracy are not in question.
— The Leahideas Team
Paid for nothing.
Paid for nothing.. waiting for 3 months and didn’t get anything..could cry
December 19, 2025
Unprompted review
Reply from Leahideas
This is an absolute lie, and now this statement is misleading. Klarna has already reviewed the full case and ruled in our favor, confirming that we acted correctly and in line with our policies. We also invested countless hours working on your custom design, which makes this claim especially unfair.
Dear readers,
In this specific case, the customer requested a custom design, providing a detailed list of requirements after placing the order. Once the order was confirmed, we clearly informed the customer that work had begun.
The digital design required approximately 3 days of work from our artist in order to carefully incorporate all the requested elements. This included complex details such as integrating her cat and a specific character, which required significant time and professional effort.
As professionals, we completed and delivered the first draft of the design. Only after receiving it did the customer decide to cancel the order.
It is important to understand that custom digital design is a time-intensive process, and our policy exists to protect the labor, time, and costs associated with this work. For this reason, a partial amount is retained, which is fair considering the work already completed.
Additionally, our policy clearly states that cancellations after 24 hours are not accepted, as production and design work begin shortly after the order is placed.
To be fully transparent, our records show that the order was placed on January 28th, while the cancellation request was made on February 4th—well beyond our 24-hour cancellation window.
Furthermore, the customer themselves acknowledged that the work had been completed and even expressed willingness to recognize the cost of the work. This clearly confirms that the service was delivered and the effort invested.
For full transparency, we have documentation including:
The list of requirements provided by the customer
The digital design draft delivered
Our Instagram conversation, showing the scope of the request and the work carried out
From our perspective, this situation reflects an attempt to misrepresent the facts, despite the work being completed in full accordance with the order and confirmed by Klarna. It is simply not fair to expect no remuneration after significant professional work has already been completed, especially when the cancellation was requested well outside the allowed timeframe.
We remain committed to fair, transparent, and professional business practices, and we stand by the way this case was handled.
Kind regards,
Very good experience ! 👏🏻👏🏻👏🏻
The design is exactly like you see on the website and I had the good surprise to receive it framed, in a very quick time !
Thank-you Leah Ideas 🙏🏻
March 11, 2026
Unprompted review
Just great
Just great - excellent quality with great colours und expressive pictures to bring warmth in every room. Unfortunately there is an lack of walls in my rooms - I would appreciate more of Leahideas in my rooms.
January 16, 2026
Unprompted review
Quality and amazing support
I ordered two (2m x 1m) canvas with black frames on the 23rd December. I realised straight after placing the order that I had chosen the wrong frame colour for one of the canvases so I sent a email to correct my mistake.
The prints arrived on 3rd January, which was fast due to the Christmas holiday period. On opening the boxes I realised my order wasn’t changed so I was feeling a bit frustrated as I thought it was going to be a long drawn out process. I email customer support to explain the situation.
I was answered by someone called Angel, I was asked to provide some photo’s to back up my claim. Within a few days I received the right coloured frame and was also able to keep the wrong print.
I highly recommend Lech as a company and I will be using them again when I need more.
outstanding quality with a capital “Q,” and truly excellent customer service.
January 11, 2026
Unprompted review
Great communication after the sale
Great communication after the sale, and the art piece arrived packaged very well. The artwork is better than what pictures show on the net. A magical piece that is soothing to view. Puts my mind in at ease. Thank you.
January 13, 2026
Unprompted review
Impeccable service
We ordered a Banksy canvas (2m x 1m) which was delivered on the 15th of December 25. Unfortunately it got damaged during transport and the follow-up by Leahideas was impeccable:
- I filed a service ticket on Dec 15th;
- The same day an agent contacted me and asked for some information and pictures about the damage which I send;
- The days after the agent kept me informed about the status of my case;
- On Dec 31st I recieved a brandnew Bansky canvas
This is swift and top customer service!
January 7, 2026
Unprompted review
they just fixed it
They sent me the wrong painting, but they responded promptly to my email, immediately sending the correct one and allowing me to keep the first painting they sent me free of charge. The customer service was impeccable (thanks to Angel) and very fast. I highly recommend the seller.
December 11, 2025
Unprompted review
Beautifull ART and exellent service
Beautifull ART and exellent service . Highly recommended
November 21, 2025
Unprompted review
Condition on arrival was a let down
Sure they look great and the price is understandable especially when including postage but it wasn't rolled and sent in a protective poster tube, just sent in a squashable box that was squashed and left the print creased inside. I really had better expectations
October 27, 2025
Unprompted review
Reply from Leahideas
Dear Butch,
We’re truly sorry to hear that your canvas arrived damaged — that’s not the experience we want for our customers. Please rest assured, we’ll make it right immediately. We’ll send you a new replacement in a more protective, robust cardboard tube to ensure it arrives safely this time.
Unfortunately, this kind of issue very rarely happens — only in a few isolated cases — but please know we’re always here to support our customers and make things right.
If you could kindly share a few photos of the damage and the box, our team will take care of everything right away. And please remember, you can always reach out to us directly anytime at info@leahideas.com — we’re here to help and make sure you’re happy with your artwork.
Best service
Very nice and uncomplicated service. Even when things didn't go smoothly, I received excellent service. Gladly again!
October 21, 2025
Unprompted review
Reply from Leahideas
Thank you so much for your kind words! 😊 We truly appreciate your patience and understanding when things didn’t go perfectly. It means a lot to hear that our service made a positive difference.
We’d be absolutely delighted to welcome you back anytime!
Warm regards,
Extremely happy with the quality of the…
Extremely happy with the quality of the product recieved as well as the customer support when I made a mistake with my order. Will be returning in the future!
October 14, 2025
Unprompted review
Reply from Leahideas
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with both the quality of your piece and the support you received from our team. It means a lot to us that you took the time to share your experience. We truly look forward to creating something special for you again in the future!
Warm regards,
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