Let's Wander Reviews 

305
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the exceptional quality of the durable water bottles and how well they keep beverages cold for long periods. People also deeply appreciate the remarkably speedy shipping, attractive sticker designs, and extremely helpful customer support when tracking and managing their orders. However, some customers also noted frustrating issues with delayed deliveries, missing packages, and unexpected shipping problems during the busy peak holiday season. A few other people felt that certain bottles presented quality concerns, specifically mentioning leaking lids or broken parts after a few months of regular use.

What people talk about most

Product

Users describe positive interactions with product, highlighting that the water bottles are sturdy, high... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the durable build and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Order

People report positive experiences with order, highlighting that the process is easy and delivery is fast.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive, fast, and kind support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is pretty dang amazing and offers GREAT customer service. I have placed three separate orders with them. Every time, my order was processed, filled, shipped, and delivered in a very exped... See more

Rated 5 out of 5 stars

Purchased these water bottles and wanted my family to place their stickers on the bottles together. Unfortunately, due to conflicting schedules we couldn’t make this happen. Nonetheless, I was excited... See more

Rated 5 out of 5 stars

Overall the experience of getting to the house was a bit stressful as tracking wasn't accurate which is no fault of letswander of course. The bottles came exactly as shown and the stickers stick very... See more

Rated 5 out of 5 stars

Excellent service . The bottle was delivered on time . The quality is superb . I was excited to see which stickers I can affix immediately and the missing ones will determine where I go on future holi... See more


Company details

  1. Gift Shop
  2. Camping Store
  3. Outdoor Clothing and Equipment Shop

Written by the company

Let’s Wander is a travel-inspired brand known for their bestselling National Parks Water Bottles and World Explorer Water Bottles - beautifully engraved bottles that help adventurers track their journeys with matching destination stickers. Whether you're visiting all 63 U.S. National Parks or exploring iconic landmarks around the globe, these bottles turn your travels into a fun and meaningful bucket list experience. Crafted for hikers, campers, and wanderers of all ages, Let’s Wander makes it easy to celebrate your adventures, commemorate the places you've been, and stay inspired for where you’re headed next. The unique designs make perfect gifts for travel lovers, families, and outdoor enthusiasts who want to stay hydrated and motivated on the trail. With over 100,000 happy customers, Let’s Wander is the go-to brand for National Parks Water Bottles and World Explorer Water Bottles that spark connection, curiosity, and lifelong memories.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

305 reviews

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No recent history of asking for reviews

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Replied to 90% of negative reviews

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4.6

All reviews

(305)

197 reviews in the last 12 months

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Rated 5 out of 5 stars

lovely lovely!

lovely lovely brand!! such a lovely present idea, i got for a friend who’s going travelling and she loved it. super cute and very well made bottle! i would 100% recommend and collects your memories as you travel the world!

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

I love the 50 states water bottle

I love the 50 states water bottle. My husband and I are using it for all the states we have gone to together. We have 8 so far. My grandkids have kidnapped my bottle so many times that I purchased them each their own. The bottles are great quality easy to clean and the best purchase I made this year.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

My daughter loves the Europe bottle I…

My daughter loves the Europe bottle I bought her recently. She also has the World one. Good strong bottles and the stickers really do stay on them.
She tells me she loves to arrive home from a trip and put another sticker on the bottle.
We would highly recommend it.

August 11, 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company! I ordered water bottles and they did not arrive in the time it said they would. When I contacted them they told me they were out of stock and they had no idea when they would be in. So after several weeks they asked if I wanted to cancel the order and I said yes and found another company to order from that arrived in a timely manner. Then I got a shipping notice that they had shipped my cancelled order a week after I cancelled. When I contacted them they said they would only reimburse me 25% of my money. We went back and forth and they offered 50% of my money. They refused to reimburse me even though the order had been delayed and cancelled. I had to contact my credit card company to handle it. Do not recommend doing business with this company!

August 8, 2026
Unprompted review
Let's Wander logo

Reply from Let's Wander

Hi Angela,

Thank you for sharing this, and I'm truly sorry for how this order was handled.

We've since resolved the payment dispute on our end, and we want to acknowledge that the experience you described falls short of what we aim to deliver.

We're taking a look at our cancellation process internally to make sure this doesn't happen to other customers.


If there's anything else we can do to make this right, please don't hesitate to reach out to us directly at support@letswander.co.

Best regards,
Tammy

Rated 5 out of 5 stars

100% delighted

I was gifted the "world" bottle some time ago and, as an enthusiastic traveller, was thrilled with it. Inevitably however, there were destinations on the bottle that I knew I would never visit, and many others which I had already visited but were not shown. The new set of stickers covering every country in the world was therefore hugely welcome, but I'll need another bottle if I'm to show everywhere I've been! (And I've been to all 50 US states , so maybe that's another bottle I need to buy...)

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

I love this bottle

I love this bottle. I have been to all 50 states and so has my friend that I bought one for also. We are going on a girls trip soon and I knew this was a must have!! The company is great. I got my purchase in a few days and it was in mint condition. We will be the envy of everyone on the bus.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Problems with my lit

I had problems with my lit. After sending a video of the problem, the customer support was very helpful and I received a replacement immediately. I am very happy with my purchase.

August 6, 2026
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service

Placed an order and when I received it I realized I ordered the wrong item. Immediately contacted customer support to request an exchange. There were then several back-and-forth emails from Tammy about how it would cost me too much to send the order back but they would let me keep the items and offered me several different discounts on my next order. I replied to every email that this would not work for me, that I wanted a complete refund. Despite a money back guarantee I was not offered my money back. Sent the items back to the company requesting a complete refund and the tracking on my package shows that it was refused. Are you kidding me?!

August 8, 2026
Unprompted review
Let's Wander logo

Reply from Let's Wander

Hi Elizabeth,

Thank you for sharing this, and I'm sorry to hear the return and refund process didn't go the way it should have.

That's not the experience we want for you, and we want to get this sorted properly.


I'd like to look into what happened with your returned package and the refund directly.

Could you send us your order number (or the email address used for that order) at support@letswander.co so we can locate it and figure out exactly what went wrong on our end?


We take our money-back guarantee seriously, and we want to make this right for you as quickly as possible.

Best Regards,
Tammy

Rated 5 out of 5 stars

I bought these for a cruise to Portugal…

I bought these for a cruise to Portugal and Spain, in August. We have carried them in every port. They have kept our water cold, and look extremely attractive while doing so. I gave a set as a thank you gift to our friends and they loved them too. Putting the stickers on has been a lot of fun, and makes it easy to see where we would like to go in the future.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Love it!

Absolutely obsessed with my water bottle! The quality is so good, the stickers are so pretty, the water bottle is incredibly durable, and my ice water stays super cold for my entire work day. Also very easy to take apart and clean. I've gotten lots of compliments on it too!

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

A great birthday gift.…

I ordered the National Parks bottle for my wife. We love the national parks and she always takes a water bottle as we explore. I saw this and had to purchase one for her. When she opened the box, she took a look and saw that I had placed some stickers on it, the parks we had already visited. She loves it. The stickers have great images and the color of them just makes the bottle stand out as unique.

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

National Parks here we come!!

Ordered bottles for the whole family to track our travels through the national parks and the world!! The bottles are very high quality, no spill and I appreciate the dual lids. Stickers are also very nice and received 2 sheets. Time will tell if everything holds up to use and washing but I have high hopes. My family loved their gifts! Ordering was easy and delivery was fast.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Good Quality

I love the bottle. A perfect gift to a globe trotter. The quality is top notch. I must also say the communication was flawless when i reached out to enquire about my order. I highly recommend.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Best Idea!

Great water bottle! I’ve been waiting ages for more stickers to be released. Finally they have created a sticker for each country. One of my favourite purchases, I’ve ordered a few more as gifts for my travelling friends too. 100% would recommend

July 15, 2026
Unprompted review
Rated 2 out of 5 stars

I wish I had read the AI overview of…

I wish I had read the AI overview of reviews before I purchased. Yes the bottle looks nice, and yes the customer service team is responsive, but very patronising by and unwilling to fix the issue of the leak. Here’s the Ai summary:
However, some customers also noted issues with their orders, including items not being received, delayed deliveries, or tracking problems. A few other people also felt that some bottles had quality concerns, specifically mentioning leaking or broken lids. Additionally, some reviewers were not happy with customer service when trying to resolve these issues, describing experiences where support was unhelpful or slow to provide solutions.

August 1, 2026
Unprompted review
Let's Wander logo

Reply from Let's Wander

Hi Malini,

Thank you for sharing your feedback.

We appreciate you mentioning that you liked the design of the bottle and that our customer service team was responsive.

We’re sorry to hear that your experience with the leak concern was disappointing.

We wanted to clarify that our team did review your concern and worked with you to arrange a resolution. After confirming the necessary details, a replacement was processed on August 2 using your confirmed shipping address.

When handling product concerns, we may request additional information or confirmation details before proceeding with a replacement.

This allows us to properly investigate the issue and make sure any replacement is sent correctly.


We appreciate your patience while we worked through the process, and we hope your replacement bottle resolves the issue. We value all customer feedback and will continue working to improve both our products and support experience.

Best regards,
Tammy

Rated 5 out of 5 stars

Excellent experience

Excellent experience - very securely packed, fast delivery and finally a gift nearly everyone uses! I did a lot of travel for work and pleasure and need only 5 states. Got one for my son so he can track his own adventures in life. Definitely recommend

July 6, 2026
Unprompted review

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